Let's Talk About CEX! The Customer and Employee Experience

No Cat was Killed here. Aren’t you Curious?

January 24, 2023 Maxine Shapiro Season 1 Episode 23
No Cat was Killed here. Aren’t you Curious?
Let's Talk About CEX! The Customer and Employee Experience
More Info
Let's Talk About CEX! The Customer and Employee Experience
No Cat was Killed here. Aren’t you Curious?
Jan 24, 2023 Season 1 Episode 23
Maxine Shapiro

Dr Alison Horstmeyer was doing research on anxiety.  Then she came across some work on curiosity.  “Is there a tie between anxiety and curiosity?”  Alison takes us on this ride into our own inquisitiveness.  “The way in which you explore is, is going to, determine how comfortable you are from leaving what you know, and also the degree in which you do that.”  Though she uses terms like uncertainty and fear of it, heard during the depth of the pandemic, terms that became generalized and almost unempathetic. No oversimplification here. Just profound knowledge and help.

Connect with Alison:
Website: www.dralisonh.com
LinkedIn profile: www.linkedin.com/in/dralisonhorstmeyer



Show Notes

Dr Alison Horstmeyer was doing research on anxiety.  Then she came across some work on curiosity.  “Is there a tie between anxiety and curiosity?”  Alison takes us on this ride into our own inquisitiveness.  “The way in which you explore is, is going to, determine how comfortable you are from leaving what you know, and also the degree in which you do that.”  Though she uses terms like uncertainty and fear of it, heard during the depth of the pandemic, terms that became generalized and almost unempathetic. No oversimplification here. Just profound knowledge and help.

Connect with Alison:
Website: www.dralisonh.com
LinkedIn profile: www.linkedin.com/in/dralisonhorstmeyer