Episode Player
How to Speak Maintenance - Why the Best Techs Don't Always Make The Best Supervisor
How to Speak Maintenance - Tips For And From The Multifamily Industry
How to Speak Maintenance - Tips For And From The Multifamily Industry
How to Speak Maintenance - Why the Best Techs Don't Always Make The Best Supervisor
Apr 22, 2026
Texas Apartment Association Education Foundation (TAAEF)
Promoting your best technician seems like the obvious next step… but what happens when technical skill doesn’t automatically translate to leadership?
The truth is almost every company faces this challenge.
Join our hosts, Jason Fein and Becca Ramati as we break down how to better support the transition from “player” to “coach” with Cerwin Thompson & Katy Polanco, SHRM-CP, NAAEI Faculty.
We’re diving into:
• The difference between technical skill and leadership skill
• Navigating the “player-to-coach” shift
• Common mistakes new supervisors make
• How companies can better support new leaders
If you’re growing your team (or stepping into leadership yourself), this is a conversation you don’t want to miss.
