SaugaTalks

The Next Big Thing in Automation

April 15, 2022 Irene

The full episode of SaugaTalks with Wayne Butterfield, Automation Expert, Speaker on Robotic & Cognitive Automation, Back Office #Transformation, Digital Customer Service, and Outsourcing

Time Codes:

00:00 The Next Big Thing In Automation is Not Technology
04:30 Culture Changes and How to Use the Best Qualities Humans Bring
10:58 Pains Points Automation Technology Helps to Address
12:15 Ecosystem of Technology to Automate Work
20:40 Democratization of Automation, Citizen Developer Job, Investing Time in People
25:55 AI in Organizations, Critical Capabilities, NLP, Machine Learning, Machine Vision
31:00 Key Take-Aways: Usage of Automation and RPA, Data-Led Enterprise Automation, New Problems Automation is Now Solving

✅ Wayne’s Profile: https://linkedin.com/in/waynebutterfield
✅ Twitter: https://Waynaldo82

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