SaugaTalks with Eric Nguyen, Speaker, Management Consulting, Enterprise Automation, Gartner Peer Community Ambassador, and Service Automation Alliance Ambassador, discussing "Beyond the Hype: Practical Applications of AI in Enterprise Automation." 📈💯
TimeCodes:
00:00 Embracing the Future of Business Operations with AI and Automation
08:28 Business Value of Automation, Input, Process, Outcome, Improving Efficiency, Perceived Value of the Outcome
13:27 Business Context of Enterprise Automation, Practical Application of AI Automation, Budget Pressure, Back to the Basic, Value Added Service, Connecting the Dots, Scaling the Impact
21:54 Building Enterprise Automation Initiative Buy In, Idea to Concept, Pitching Internally, Practical Timely Conversation Introducing AI to Enterprise at Scale, Tying to Saving and Revenue
29:46 Key TakeAways: IPO Input, Process, Output Roadmap, Perceived Value of the Outcome, Two Weeks Principal to Address Client Pain Point, Risks, Buy-In, Simple Automation, and AI Element to Optimize Customer Service, Contract Management, and IT Automation
Contact Eric Nguyen: https://www.linkedin.com/in/eric-nguyen-6b57b717/
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