What's Working Now

139. The Unexpected Way to Radical Team Accountability

March 27, 2024 Katie Richardson
What's Working Now
139. The Unexpected Way to Radical Team Accountability
Show Notes

In this podcast episode, Katie explores the importance of asking empowering questions to lead teams effectively. Drawing from a conversation with a CEO client, the host illustrates how shifting from directive statements to engaging questions can transform team dynamics and productivity. 


Key Takeaways from this episode: 


  • Shift in Questioning Approach: Katie emphasizes the need to move away from directive statements that do not empower teams and instead advocate for asking questions that inspire creativity and problem-solving among team members.
  • Illustrative Story: Through a client's experience, Katie highlights the challenges faced by leaders when their teams lack initiative and ownership. The client's journey demonstrates how altering the approach to communication can lead to significant improvements in team performance.
  • Implementation of Empowering Questions: By replacing directives like "hold each other accountable" with questions like "If I were to get this done right the first time, what would that look like?", Katie illustrates how such questions engage team members' critical thinking and responsibility, ultimately fostering a culture of ownership and efficiency.


By embracing this shift in questioning approach, leaders can empower their teams to excel, fostering a culture of accountability and productivity while achieving organizational goals.



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About Katie Richardson:

Katie, once a girl who just liked to have fun, transformed into a globally recognized designer and entrepreneur. With expertise in woodworking, welding, drawing, and sewing, she crafted her own path. Despite initial doubts and imposter syndrome, Katie defied expectations by establishing Puj, a business that now boasts its products in 2,000 US stores and 26 countries, delighting over 1 million customers worldwide. Her greatest aspiration is to inspire women across the globe. Renowned shows like the Ellen Degeneres Show, Rachael Ray Show, Today Show, and Entrepreneur Magazine have featured her, while influential figures like Martha Stewart, Matt Damon, Camilla Alves, Mario Lopez, Robert Downey Jr., Kourtney Kardashian, Bill & Giuliana Rancic, and Pam Beesley have embraced her products. Today, Katie is a coach, mother of four, wife, author, and powerful speaker.



Connect with Katie:

Website: https://katierichardson.com/

CASE STUDIES: https://now.katierichardson.com/casestudy

LinkedIn: https://www.linkedin.com/in/katie-richardson-creator


Apple Podcasts: https://podcasts.apple.com/us/podcast/whats-working-now/id1515291698

BuzzSprout: https://www.buzzsprout.com/1847280

Spotify: https://open.spotify.com/show/2kV8cL7eTZ70UAXMOtcBbr


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