How A Rolling Mop Bucket Sparked A 100-Year Company

We trace the stainless path from a rolling mop bucket to a century-long presence in healthcare and education, guided by end-user feedback and an engineer’s eye for design. Brad Anderson shares how modular carts, autoclavable builds, and a reseller-first approach keep a legacy brand future-ready.

• mission to connect the cleaning ecosystem
• origin of the rolling ringer mop and down-press design
• why 304 stainless steel and how to spot grades
• VA partnership history and scope
• modular carts, autoclavable options, and retrofits
• bestsellers like the TP2 dispenser and F36 cart
• direct plus distribution strategy and partner support
• culture of long tenure, humility, and shop-floor learning
• trade shows as a feedback engine and growth lever
• legacy, succession, and a modern 100-year-old startup

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Jerry Bauer
Hospitality Cleaning 101
Jerry@hospitalitycleaning101.com

Transcript

Meet Brad And Royce Rolls Rear

Why Stainless Steel And How To Tell

Speaker 2 0:05

Hello, this is Jerry here, and today I'm going to introduce you to a person in a company that I met recently at the ISSA show in Las Vegas. It's still my intention to do a show just on my findings there. And I can tell you at the moment, it was a great time. I learned a lot and met some old friends and even met some new friends as well. See, this podcast represents exactly all about that. We're trying to bring people together, learn their business, develop an ecosystem where we help one another in the chemical cleaning equipment, cleaning service industry. All three. Cleaning chemicals, cleaning equipment, and the service industry. Today, we're going to meet one of them, and that is Brad Anderson, who's the owner of the Royce Rolls Rear Company, which I believe is 100 years old. American company that introduced the rolling ringer mop. It's a fantastic story. The innovation about putting wheels on a mop bucket many years ago to reduce the noise in the hospital site. Also, stay tuned as he talks about the transition of the company from his wife's family for, I guess, near a hundred years, to now both of them owning it. It's just a fantastic story. Stay tuned. Hey everybody, today we have Brad Anderson of the Royce Rolls Rear Company. Brad, thanks for joining me this afternoon. Thanks for having me, Jerry. It's good to see you again. Nice seeing you. We met at the ISSA show in Las Vegas a couple months ago. And I appreciate you coming on because I'm going to be quite honest. I did not know all of the items still made in stainless steel. Do you get that occasionally from other people as well? Because I know the company's got a great history. And please tell us a little bit about your company and the transitions.

Speaker 1 2:12

I still run into people that, even after 101 years, are not familiar with us. First off, I just want to say thanks for having me on, Jerry. I'm glad that we could meet at the ISSA show. And thanks for putting this podcast together. After we met, I listened to quite a few of the shows, really enjoyed the one with the brewery consultants for the safety and insurance and stuff. That was pretty interesting. And I especially enjoy your ones about sales. I find that to be very beneficial. I happen to be one of those relative youngsters that benefit from your lessons on that. I really liked your episode with The Greatest Story and Sales. That one. That was a good trip. Yeah, I run into that. It shows that people are really impressed. And I think that there's been through a variety of factors, both related to how we've gone to market in the past and then just like greater industry trends that some people don't realize that there are other materials available out there, such as stainless steel. And we've been actually building a stainless steel since the early 70s is when we made that switch to using exclusively 304 stainless steel. 50 some years before that was the steel that we would have galvanized somewhere else. But that is going very far back in the company's history at this point.

Speaker 2 3:28

Just so you know, some people might not know, but the stainless steel you're using, am I correct? As I understand it, is the premier stainless steel because there are lesser grades now. Am I correct?

Speaker 1 3:41

Yeah, it's a quick way that someone can test for stainless steel. You can do this at home with your refrigerator or like a grill or any other stainless things around you. Is just check it with a magnet. If it's magnetic, it's going to be a ferris stainless steel, which is going to be lacking nickel, which helps reduce its cost, and there is still a corrosion resistant quality to it, but the addition to nickel to that makes non-magnetic. That would also be in cutlery terms, like an 18-8 stainless. It's the most common grade. There is one more that's stainless. That's typically reserved for highly corrosive environments such as salt water, pools, chemical manufacturing, like that. And I actually have made some of my products out of for a customer that had particularly demanding requirements. I did used to be a welding engineer before the path that I went on to become the owner of my wife's family's business.

Speaker 2 4:35

Thanks for throwing all that in there because I was going to ask you in going through the information I could, I saw that you were in the similar industry. Then you go into this.

The Rolling Mop Bucket Origin Story

Growth Through VA Partnerships

Family Transitions And Ownership

Engineering Background Meets Small Business

Speaker 1 5:02

What had happened is when my wife's grandfather Chuck was being bored in January of 1925, the housekeeper at the hospital was pushing the bucket and ringer around just across the floor with the mop handle. So he had the idea to go and put that on wheels. And, you know, certainly, you know, with such a like fundamental idea, maybe there are some other people who may claim they came up with it, but you know, this is the story that we have, and it's it's the one that I'm gonna go with. And the other thing that we did is that his father, I believe, was also some type of mechanical engineer. So my understanding that he worked with his dad to make a down press ringer, which is a superior type of ringer in terms of its ability to ring out completely and get to the desired level of saturation. So he took his idea throughout the Great Depression, did the traveling salesman thing across the country. It would be like, gee, this is pretty expensive. It was probably like ten dollars or something. Like, well, I'll come and get it if you don't like it. Yeah, so people kept their buckets and ringers. That's how the company started. It then experienced organic growth through World War up to World War II, whereupon we started our longtime partnership servicing the Veterans Administration, which we still service today. A service-disabled veteran-owned company called TL Services holds our GSA contract. We've been working with them for about 25 years. At that point, the business continued to grow, primarily focused on the healthcare space, has always been our specialty. In the 70s, we changed to stainless steel, also added a line of fixtures. So we have a fairly large toilet paper dispenser business. We make 16 different types of toilet paper dispensers. Those are very popular with schools and institutional customers. Four different styles, and each one can hold one to four roles. Super durable, super simple. I know schools really love them. That's kind of the short general history of the company as far as kind of getting into the family business part of it. My late father-in-law, Charlie, and his older brother Matt had split ownership with Matt being the majority owner. Unfortunately, he unexpectedly passed away in 2008. My father-in-law found himself being the owner of the company when he was actually planning on exiting. He had a passion for music, especially the saxophone. So his plans kind of got turned upside down. And certainly there were changes with the hospital EVS market related to the Affordable Care Act, how that was purchasing, hospital consolidation. There's issues from the family business side and how that was handled. That was the third generation at that time. He had approached my wife and I a few times if we were interested. I had a career as a welding engineer and we were happy doing our own thing, having been newly married, and also had made a few assumptions. Eventually, the path of my career brought me back to Grand Rapids, starting a new job back in March of 2020. That was not a great fit, and I was ready to be done with that. He made one last pass, and I said, sure, I'll give it a shot. So I started there. It was a good fit as, like, other than the original founder, we hadn't had someone with schooling and external work experience in manufacturing and like designing for manufacturing. A welding engineer that I used to do is really a very specialized manufacturing engineer. So that's a type of engineer that just helps things get built and build them easier. So I did that, and that was really handy and a great way for me to get to know the employees because I spent a lot of time on the floor. Then I started cutting my teeth on some of the basic stuff. I'm a hobbyist accountant, I guess, starting with like doing accounts payable and working my way through, learning about the challenges that happened with small business ownership. This was not something I'd ever been exposed to before. Coming up with plans for the future with Charlie working on like his exit. Unfortunately, Charlie had gone off for one of his yearly, month-long backcountry hiking trips out in the mountains of Colorado and unexpectedly passed away on top of a mountain. And well, we had a buy-sell agreement to be prepared for this. We didn't plan on that actually happening. And it was a very challenging time for a variety of reasons. And I'm very lucky that I had the support of my family and Charlie's widow and his other family members, his son and his nephew both have worked at the business for quite a long time, along with many longtime employees. It's most everyone is in the double digits. I've had three people since I've been here retire after nearly like 50 years with the company. I've been here for five years, and I'm still very much one of the new guy, Dan and Abby, that I'm sitting in with the office. I've been here for 17 years. So I was really lucky that I had so much help from my employees, not to mention all of my employees outside of the floor and the trusted advisors that the company already had, such as our accountant. I was also lucky enough to connect with the Family Business Alliance here in West Michigan. That kind of fell into my lap, and that's been absolutely instrumental for my success. We're really lucky to have such a well-developed organization here and joined a peer group with that. So many resources available, and I'm always amazed at the business community's generosity with help and advice. I just have so many people that I can reach out to now when I have questions. And I've even been able to help some other people at times too, which is nice. The other thing I was able to do with that too was that I was able to connect with a local partnership called Bridge Leadership Services and engage with them in a business advisory role to help fill my gaps in my knowledge because I don't have enough time to make all the mistakes myself. Getting to that point and getting all this help from everybody, I just couldn't do it without all of that assistance. And certainly my wife, too, who is always there to support me through all of the ups and downs. The other thing that happened too is we found out we were having our first child was the final twist of 2023. I'm on my third year running the company, just learning so much every year. And I'm feeling like really optimistic and excited about the future, the changes that I've been able to implement and all of my personal growth through this. I just hired a new employee here in the office. I'm very excited about what that's going to mean. In many ways, we're kind of like a hundred-year-old startup, I feel like, because I've got a lot of runway and a lot of things that I want to do with the company and continue to service our customers and the legacy of the family and the business that makes us so well known.

Speaker 2 12:27

I have to tell you, I'm in 40-something podcasts that I've done, but that is the best answer I've ever heard. I mean that not just so much because of a podcast. I let you go with that, and I'm congratulating you. I'm gonna have to go back and time this with either a five or seven-minute answer, and that's perfect. Because if you're talking, then I don't have to talk.

Speaker 1 12:51

I was actually briefly wondering, I didn't remember what the question was that went on so long.

Speaker 2 12:56

Did you actually practice that beforehand? You had to have practiced. I didn't spend time deliberately practicing. You brought in everything I wanted to know. I'm dumbfounded. I think I'm gonna tell my our audience to go back and listen to that again because you told the history. But more important, here's what I grasped out of it. I grasped a lot of things. Number one is you recognize your family. Number two is you recognize your wife. But the the bigger thing is you applauded all of your employees, your past employees, your future employees, and how they have shaped you rather than, and there's where I'm going with this, rather than you shaping them. Because people who, no matter where you work, and it doesn't have to be in chemicals cleaning or any industry you and I are associated with, in many industries, a new broom sweeps clean. Of course, I am bringing in cleaning. New management comes in, new ownership comes in, and they change everything just to be changing things. And what happens? You have longtime employees who get disgruntled. They don't longer have their heart in the business because the person they're working for isn't the one who hired them. So let's get back to the business of the ringer company. So it started with a mop bucket, literally. And what is that still one of the leading items you go with? Because I went on your website this morning. I was just blown away at the different things you have. What's your number one selling item or category at this time?

Product Focus: Buckets, Ringers, Dispensers

Modular Carts And Autoclavable Builds

Speaker 1 14:35

We still do make the bucket and ringers. It's always a little astonishing for me when I learned the state of the art that buckets and ringers were for a long time before microfiber cleaning came onto the scene, especially in the context of the healthcare space. That we used to make five different size mop ringers. We would have tapered half oval buckets, non-tapered half-oval buckets, oval buckets, and round buckets. And each of those would be offered in like five sizes. And like, for example, the tapered buckets, those also nested within each other. So each set of buckets also had different sizes for it. Since then, I've paired that down to a large ringer. That would be our 2B ringer for 16 to 24 ounce mops. And then our O ringer, which is going to be for 12 to 16 mops, got it down to a big and a small version of our tapered, non-tapered, and round buckets that fits like most of the needs with that to help control the spread of like hospital-acquired infections, that there's been a move towards either washable microfiber pads or disposable pads. But ultimately, like there's always still going to be really big messes that you have to like get first with a ringer. We produce some that are electropolished, which makes them a beautiful, shiny, electrochemically polished version of our ringers that can be put in an autoclave for pharmaceutical or clean room manufacturing. We have a full line of autoclavable products. Most of ours can be made to be able to go into an autoclave. By just numbers, the most common product we sell is going to be our TP2. That's our two-roll flat top open front toilet paper dispenser. In terms of like our carts, currently our most popular cart is our F36. That's going to be like similar in size to when you talk about a janitorial cart, what most people are going to think of. We offer versions of that coming with single or double bucket and ringers, single or double tub microfiber setups, with or without locking lids for both of those. We have a compact wheelbase version, which has a unique type of bin called an M-bin that goes on top of the cabinet that gives you the smallest footprint available. We have three different sizes of cabinet. Our most popular is our standard, which is a 16-inch wide door, and that's 36 inches tall. We have a 2436, which is the same height, but it has a 24-inch door, and then we have a mini cabinet. It's a very cute little cart. It's only 30 inches tall, same footprint as the standard. And all of the products that we make can generally be mixed and matched. Everything can be like reconfigured. In my research, as I've like worked on like looking out what else is out there, I feel confident that I can absolutely say, in terms of metal carts, we have the widest variety of selection to suit pretty much any need. If it's not met, we can probably recombine what we have in a new way. And if it's still not met, with the exception of the jumbo roll toilet paper dispenser and the pump soap, the like ubiquitous pump soap stainless steel one, everything on the website we make and it starts out as a flat sheet of steel.

Speaker 2 18:00

Do you only sell on a direct basis, or are you also selling to distributors as well?

Direct Vs Distribution Strategy

Speaker 1 18:07

We do both, but I'm not sure where it is at the moment. My desk is a bit of a mess. But well, it's pretty fiercely factory direct. And it's you know, I was told from my father-in-law that back in either like the late 80s or early 90s, finally started giving a small discount for resellers. That remained how it was. And when I got to the business and started going to shows myself, because the company for a few reasons had like was not going to shows like it used to, and then like COVID really kind of like was the nail in the coffin for a bit. So I started talking to resellers and learning because again, I didn't grow up in this industry or business. Everything I've learned, I've learned over the last like going on six years in July, and it really sped up once I was running it. I realized what we were offering before was not correct and not being a good partner with that. So actually, again, through my willingness to ask for help, which gets easier the more that I do it, I worked with some advisors. We went and looked at that and came up with a new plan and also talking with distributors and resellers to get set up to be a better partner. I realized if you go that way where you sell direct and through distribution, there are some resellers that are just not even going to consider you. Certainly understand that, but I have a large network of like reseller partners that we only continue to work more. And I am taking these steps to be a good partner for them and support them. I want to sell carts and I want to honor and respect and reward the work that my reseller partners do. So that's the most important thing to me. When I have these onboarding discussions with distributors, I take a second to make that clear how that goes and to make sure that like I'm always there to support them and not compete against them.

Speaker 2 20:04

It has to be a working relationship, it has to be no more than a marriage. It has to be both sides working together. And you can combine and make a good living, but it can't be 49-51. It's got to be 50-50 where they're both sides put together. So you're doing a lot of business through the VA hospitals, am I correct? Yes, we're in every VA hospital. So I was surprised you said you're doing them all. So that's amazing within itself. Is that hard to manage itself? With I mean, frequently government buildings they take longer to get POs, stuff like that. I'm not asking you to talk bad about anybody, but does that create challenges?

Serving Every VA Hospital

Speaker 1 20:45

I think it certainly fluctuates with any current administration at the time. At that point, I'm experiencing the benefits of our longevity and all of that work. There was a time period where we used to bid directly in terms of getting that. The extra paperwork became burdensome, and also there's benefits to going through the service disabled veteran-owned business for those. So did that answer your question?

Speaker 2 21:15

You answered it perfect. So when in going to market or looking to expand your markets, are you trying to get more for online where you constantly update your website? Are you calling on more distributors? Are you calling on existing customers and asking other people? I mean, there's many different ways, and I'm just trying to see how other people do it.

Go-To-Market: Shows, Web, Outreach

End-User Feedback Shapes Design

Durability, Aesthetics, And Repairs

Speaker 1 21:42

Something I like to say is that I have so much low-hanging fruit it can impede movement. So, yeah, I'm trying to do all of those things as I'm learning what it means to be a small business owner and wear so many different hats, gradually continue to get better at delegating and utilizing. Resources and getting my long-term vision for it. I've pretty much focused on the fundamentals right now. For one thing, obviously, we met at a show, and I've gotten some negative feedback from some companies in the business in terms of going to shows and the value of that. But like I just learned so much each time, and you never know who you're going to meet. Like you came up and talked to me. It's really nice to. And then I ended up like listening to your podcast. I met someone else at the show. We were chatting. I'm like, hey, listen to this one. And then he followed up and talked to you. So like I just view, like, honestly, it's just really such an education for me right now. I think as I spend like more and more time and get experience, perhaps I'll be more selective. But I'm going the other way right now where I'm doing more and more shows. I started out just doing the ISSA show for the first two years. Last year I added the AG show, which was a great show to really see end users. And it's really nice to see the passion of the end users. And I love it when I'm giving pitches. And someone's like, these are awesome. We've had the same carts for 30 years. And I had one guy that's like, hey, I've got one. It doesn't have a door, it has clips on it. And I'm like, that's a really old cart because our products are the way they are through the direct feedback of the end users, the people using them to keep hospitals safe and clean. And so when it became a requirement through joint commission that they need doors, well, we added doors. And I think for many years we sold many, many doors. You know, all those carts have doors now where they're out of service, but apparently there's still a few. So I was able to take a catalog and be like, you might consider getting a new cart by now, but if you don't want to, I was able to circle the door and circle our snap rack, which is another unique product that we have, and tell them you're gonna have to drill some holes for these, but you can put them on your cart. I'm really proud that we can support that for so long, that I have spare parts for carts that'll go back. I'm not really sure when this cart even like actually came out. I would have to spend a lot of time digging. I asked my resident old timer about this, and he gets the 60s. So I know we went to stainless in the 70s, but my parts will still fit it. And some of our carts, such as our 1C215-H, which is our double bucket and ringer floor care unit. There's a really old picture right outside the office from the 40s or 50s, and it's relatively unchanged today. I know that particular unit is really popular with crews that do strip and waxing because they can go and get it all caked up with wax and everything, go and leave it in a drum overnight, and uh it's all freed up and clean. They put all this stainless plumbing on it, it looks really cool. I'm actually talking currently with a Canadian company for a high-end shopping mall because all of that stuff is great for the durability and the sanitary qualities of stainless in a healthcare setting, but the carts look really nice in other settings too. So if you have somewhere like a porter cart executive cleaning, somewhere that's highly visible to guests, and you want to present a high-end image, that's a really great way to do it. And it's something that you can clean and fix parts on. There are some carts of other materials that can have certain things break on them just by the nature of what they're made from. And yeah, you can get a replacement part, but it's gonna break there again eventually. I would say for our doors, for example, is a great example of this. That I almost tell no replacement doors or hinges, like they would have to be badly physically damaged. But we've got a full-length stainless steel piano hinge that is riveted with five or six rivets onto both the door and the cart itself, and it's really nice too to see the pride that users take in their cart and but just really projects a really professional image and it looks great, they're really nice.

Speaker 2 26:15

Fantastic. That was a lot of information there, and I loved every minute of it. But I will tell you about the shows because I was in a meeting this morning where I work and we talk about shows. I went to the ISSA, my company wasn't represented there, and I wasn't there to buy anything, and I wasn't there to sell anything. I was there to not meet new people like yourself, get a couple people for the podcast, and learn more because, quite honestly, and this is an embarrassment to me, not to you. Six months ago, if somebody would told me they were looking for stainless steel mop buckets, I would have told them they don't make them anymore. So I learned a whole lot more, and you've taught me a whole lot more now. So that's pretty awesome. As we're coming to a close, tell me what's the one question I didn't ask you that I should have asked you today.

Speaker 1 27:13

Before we get to that, I was gonna say as far as shows. So Royce Rolls will be at the ISSA show this year in Vegas. We're going to be at the AHE show in New Orleans, and then I will also be at a couple. I joined the Michigan School of Business Officials, so I'm going to be doing two of their shows. And I also joined the DPA, who I met at a show reading like a trade publication. I sought them out. So it's gonna be a lot of shows, and please, I'll be there at all those. If you're gonna be attending those, come reach out.

Learning From Trade Shows

Speaker 2 27:48

As far as the one question, I am gonna be at the ISSA show. Normally don't the last time I went was coming out of COVID. I had so much fun this past year. It was amazing. I wanted to do a show just on the ISSA show, but uh a solo, I haven't gotten around to it yet. So go ahead and tell me tell me the one question I forgot to ask you, and then give me some contact information. I'll put it in show notes.

Speaker 1 28:14

Yeah, and we covered so much sales. Like that's what those are the episodes of your podcast that I found the most interesting so far. I mean, of course, they're technical welding stuff. If you want to quiz me on welding or something, I don't get to talk about that very much anymore.

Speaker 2 28:29

I've never met your wife, but I want to tell her she has to be proud of what you've been able to do for her family. And I don't know if that makes sense. But what it does is you're carrying on something from fur family, and you, as far as I can tell, you're not riding the wave of just writing it out, you're elevating it moving forward. As I'm older than you are, and I've lost my parents, and I look at my younger kids, I want to leave something for them of a legacy of something. And I think you've done a remarkable job. And I you can please tell your wife I said that. I will put all your information, your website, your show notes, all in the podcast. Is there anything else you'd like to tell? And I will make sure I get this podcast out, and I appreciate you liking when I do them solo just on some sales stories.

Upcoming Events And Where To Meet

Contact Brad Directly

Speaker 1 29:27

I appreciate that. The support of the family made it all doable. Everybody works as a team, and like I've certainly like being in the FBA and learning and talking, it doesn't always work like that. And like I just couldn't do it without that. When Charlie passed away, I felt no pressure to do something under expectations of the family. I know that if I had said, whoa, this is more than I bargained for, there wouldn't have been any hard feelings, but I'm here because I want to be and I'm having a great time now. I feel like I'm finally got getting my C Lags uh under me, and I've got a lot of time to continue to improve in a pretty like blank slate. As far as contacting me, since you mentioned ISSA, I just looked it up quick. I'll be at booth 3801. It's 3801 at ISSA. I expect to see you there, Jerry, but I also expect that you will come once I have left to go walk the show. No problem. I have your cell number now. I can text you. And then as far as contacting me, I put this out in some of the trade magazine ads. I put my cell phone number, and my cell phone number is 231-330-2861. That's my personal cell phone. And this is one of the other things that I pride myself on and really enjoy when I can talk to heads of EVS departments or any even like end users, whoever I think would be beneficial for distributors, go through the normal channels for like a group inbox and everything when you can for run-of-the-mill stuff. But if you need to reach me, here's my number. And people take me up on that. And that's really nice because I'm pretty confident we're one of the few janitorial card equipment bucket ringer manufacturers where you can go and reach the owner like that. I'm here working every day in the business. If someone wants to reach me via email, my email is bradbrolls.net. Take note of the.net there.net. So that'd be R-O-Y-C-E-R-O-L-L-S.net. And we have our website on there. Encourage anybody that wants to chat to feel free to call or email me.

Speaker 2 31:34

I appreciate you giving out your phone number. I know that I give out my personal numbers on everything I do. You called me at eight o'clock one night, and if you said, I'm sorry I called too late. I think you were putting your son to bed and we sat and talked because I don't shy away from answering the phone after certain hours, and neither do you. And I appreciate that. And one last thing, this is me looking at this from 10,000 square foot above because I've already given your wife and family kudos. But it sounds to me like you started when you took over, you started in the back of the house and moved your way forward. I congratulate you on that. Where, you know, some people just want to get in and start tinkering around the things up in the front office. And I applaud that because I've seen it go the other way around and it doesn't work.

Speaker 1 32:21

And we're just talking about my son now, but like if he has interest in the business, he is also going to have to go work somewhere else for a while first, and then like kind of do a similar thing here. So we'll see.

Speaker 2 32:34

I can do a whole podcast on that subject alone because I've worked for a number of father-son businesses.

Legacy, Succession, And Reflection

Speaker 1 32:42

There's definitely was like a different relationship with like Charlie B and my father-in-law, and we had a great relationship before, and like I'm really grateful that like I came to the business because I got to spend a lot of time with him. We had a lot of fun together. I really got to know him very well, and what turned out to be like a fairly like limited amount of time. Um, I had met my wife in 2015, so I'm grateful for the time we had together and the opportunity he gave me to come do this because I knew I was a lone technical specialist. I would be programming robots and developing welding parameters and writing reports and stuff before I came this.

Speaker 2 33:20

Ryan, I appreciate you getting together with me today. Awesome story. I mean from the bottom of my heart. I really do. We will stay in touch, and I hope to have this out in about a week or so. Sounds good. Thanks, Jerry. You have a great day.

Closing And Listener CTA

Speaker 33:35

Thank you for joining Jerry today, and we wish to thank you, the listener. If you like the information we are sharing here, please subscribe, like, and share. If you have a question that you would like answered on the show, then just please make that request in advance. Remember the opinions shared on this podcast are Jerry's, and he will be responsible for them. If you have any questions, ideas, or comments, or would like to become a guest, please send an email to Jerry at hospitalitycleaning101.com. Have a great day. Remember to wash your hands for 20 seconds and stay safe.