Tiny Marketing: Marketing strategies and systems for B2B service business founders.

26. Increase Customer Retention with Eric Melchor

Sarah Noel Block Season 2 Episode 26

Send us a text

Do you want to convert website visitors 3X higher than you do now? 

Today we’re talking about hyper-personalization and how you can personalize your e-commerce experience, so you can sell like the Amazons of the world, even if you’re a little guy. 

Eric Melchor from Optimonk teaches us how to reduce friction and increase sales through personalization. 

Highlights:

  • There is a lack of personalization in eCommerce that, if fixed, would increase customer lifetime value.
  • Irrelevant ads and pop-ups that don’t meet the needs of your customers.
  • How to use location personalization to reduce friction in e-commerce.
  • Take a long-term approach to customer personalization. E-commerce businesses will make so much more money!
  • Use your website to create better segments.

Resources mentioned: 

FREE Download: Customer Value Optimization Guide: https://www.optimonk.com/customer-value-optimization-guide/

Show notes at:  https://tinymarketing.me/ep-26 

Join my events community for FREE monthly events.

I offer free events each month to help you master your business's growth through marketing, sales, systems, and offer strategy.

Join the community here!

Are you tired of prospects ghosting you? With a Gateway Offer, that won't happen.

Over the next Ten Days, we will launch and sell our Gateway Offers with the goal of reaching booked-out status!

Join the challenge here.

Support the show



Come tour my digital home :) >>>Website
Wanna be friends? >>> LinkedIn
Let's chat every Tuesday! >>> Newsletter


People on this episode