The Cornerstone League Podcast
The Cornerstone League Podcast is dedicated to topics at the heart of the credit union industry featuring credit union thought leaders from across the industry. Together, we discuss advocacy, professional development opportunities, emerging trends, and what drives the "people helping people" philosophy.
The Cornerstone League Podcast
The 'Golden Rule' of Service: Harold Rowe on Volunteerism
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Cornerstone League
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Season 4
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Episode 4
Harold Rowe – also known as Mr. Customer Service – has been on the Cy-Fair Federal Credit Union board of directors for two decades and is the 2025 winner of Cornerstone League’s Volunteer of the Year Award. In this episode of The Cornerstone League Podcast, he shares about how he earned his nickname, his career in education, and advice for those looking to step into the role of a board member.
The 2026 Cornerstone Awards are open for submission! Let’s highlight our industry’s seasoned visionaries, talented professionals, energetic young professionals, and dedicated volunteers. Nominate a deserving colleague or nominate yourself!