The most important truth about patient satisfaction surveys is that they can help you identify ways of improving your practice and gain even greater patient satisfaction. That translates into better care and happier patients. It shows your staff and the community that you're interested in quality care. It demonstrates that you are looking for ways to improve.

In today’s episode of the Patient Connect podcast, social media maven Anna Latronica dissects social media for your healthcare practice. Learn the best ways to connect with potential new patients on social media, how to choose the right social media platforms for your practice, and how to determine your social media return on investment.

In this episode of the Patient Connect podcast, award-winning content writer and former senior director of creative services, Howard Edgar prescribes ways to use web content to attract potential new patients in your healthcare practice. He diagnosis common content problems and issues and discusses the importance of empathizing with readers.

In today’s episode of the Patient Connect podcast, Manager of Organic Search Marketing and an expert on SEO for healthcare providers, Bhupender Singh offers his tips for improving your healthcare practice search rankings. Learn how to choose the right keywords and search terms. Understand the benefits of link building and content creation on your search results. 

In this episode of the Patient Connect podcast, award-winning content writer and former senior director of creative services, Howard Edgar gives you a quick primer on blogging for your medical practice. Quickly learn the basics and benefits of blogging for attracting new patients, how to choose topics, and how frequently to blog. 

In today’s episode of the Patient Connect podcast senior training consultant, Irene Doti shares why patient satisfaction is critical to your medical practice. Learn how to increase patient satisfaction and retention, stimulate and increase patient referrals and convert patient calls into appointments.

In this episode of the Patient Connect podcast, online reputation management expert Heather Patterson of Practice Builders shares her secrets for increasing the quantity and quality of your online reviews, gives advice for how to handle negative reviews effectively, and helps you to better how patients use reviews to affect their decision-making and practice choices.