Lancefield on the Line

Janice Lintz: Advocating for Access

May 11, 2022 David Lancefield Season 2 Episode 17
Lancefield on the Line
Janice Lintz: Advocating for Access
Show Notes Chapter Markers


Imagine your daughter or son, niece or nephew telling you that they couldn’t access the facilities like a museum, taxi, or arts gallery. What would you do? You’d feel disappointed. You might even write a letter to complain. But would you try to overhaul the system? That’s a big ask for any parent or relative. 

But that’s exactly what Janice Lintz did. Over the last twenty years she has fought for access for the deaf and hard of hearing like her daughter. Induction loops are now fitted in the NYC Transit, taxis and limousine. Airlines have closed captioning on films. All in all, her efforts have helped the 48 million Americans with hearing loss. Changing practices takes a lot of skill, determination, and commitment – it took nine years to introduce hearing loops in taxis. In this discussion Janice let us into her secrets of how she does it. This episode is for anyone who wants to become a strong advocate by: 

  • Getting attention. 
  • Sustaining interest. 
  • Making it easy for the sponsors/decision-makers to change. 
  • Following up with discipline. 
  • Strengthening your resilience.

More about Janice:

Janice Schacter Lintz is a passionate, accomplished hearing loss consultant and advocate, and CEO of Hearing Access & Innovations.

Since 2002, Janice has become the global “go-to” person on all matters related to access for people who are deaf or hard of hearing. Janice works with domestic and international organizations to benchmark best practices and leverage the most effective solutions for their situations. The New York City resident and mother of two is a 2023 Harvard Kennedy School Mid-Career MPA Candidate and a 2022 NYS Disability Rights Hall of Fame Inductee.

You can find out more about Janice here and the organisation she leads

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Working out where to start
Process for setting goals
Proudest achievement
Convincing somebody to change
Beyond getting their attention
Asking for permission
Sustaining attention
The power of diligence
The person who inspired her
Sustaining herself through the ups and downs
Blending life and work
The power of travel
Domestic abuse and divorce
Advice for other advocates