"We're here to serve, and you serve by leading, but you also lead by serving."

Moving from South Africa at the age of 12, Richard always believed that resilience was at the core of his survival. Speaking of life’s challenges, Richard says, "What you can control is how you respond, and what you can control is how you prepare."

Business Made Personal is hosted by Mark Silveira, exploring the real journeys of leaders in insurance, business, and beyond.

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