"That's one great thing about our industry: people will always give you the time no matter who they are, how high up they are or wherever they are."

Considering the enormous risk of purchasing a brokerage, Jonathan Lam didn't realise how many hats he would wear as a business owner, knowing that the buck had stopped with him. One significant advantage has been spending time with his young family and sharing the business with his wife. His advice: Back yourself in, work hard, and it will work out!

Business Made Personal is hosted by Mark Silveira, exploring the real journeys of leaders in insurance, business, and beyond.

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