"I think you deliver great results if you can develop a great culture".

David Leach attributes his success to six key aspects he has had to develop to add value in his CEO roles: Communication, Professional Relationships, Knowledge and Expertise, Tools, Time Management, and on-time delivery and attitude.

Based on his experience in other industries, he also believes that the insurance industry needs to develop a culture around innovation and have people on your team who are used to change and comfortable with a faster-paced rate of change.