What does modern leadership in insurance actually look like?

In Episode 144 of Business Made Personal, Mark Silveira speaks with Lorelle Hillman, General Manager of Distribution at QBE Australia, about resilience, mentorship, gender equity, and the future of the insurance industry.

Lorelle shares her journey from Brisbane tennis courts and corporate travel into a 25-year insurance career spanning underwriting, broking, sales leadership, and executive management. She reflects on balancing motherhood with executive leadership, the lessons learned through personal loss, and why women must advocate for themselves in leadership conversations.

The episode also explores:

•  Women in insurance leadership 
•  AI and the future workforce 
•  Mentorship and experiential learning 
•  Industry evolution and innovation 
•  Building resilient leadership cultures 
•  Work-life balance and executive growth 

Lorelle also shares a passionate perspective on why insurance professionals should feel proud of their work and the impact they have on society.

Business Made Personal is hosted by Mark Silveira, exploring the real journeys of leaders in insurance, business, and beyond.

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For enquiries, collaborations, or to suggest a guest: mark@bmppodcast.com.au