{"version":"1.0.0","segments":[{"speaker":"Travis Thomas","startTime":31.59,"endTime":34.769999999999996,"body":"Ahoy legend."},{"speaker":"Travis Thomas","startTime":31.59,"endTime":34.769999999999996,"body":"Welcome to another episode of"},{"speaker":"Travis Thomas","startTime":34.769999999999996,"endTime":37.769999999999996,"body":"the team buffalo podcast. I'm"},{"speaker":"Travis Thomas","startTime":34.769999999999996,"endTime":37.769999999999996,"body":"your host, Travis Thomas."},{"speaker":"Travis Thomas","startTime":38.07,"endTime":42.78,"body":"Today's episode is going to be"},{"speaker":"Travis Thomas","startTime":38.07,"endTime":42.78,"body":"about a particularly topical and"},{"speaker":"Travis Thomas","startTime":42.78,"endTime":47.07,"body":"really recent media topic around"},{"speaker":"Travis Thomas","startTime":42.78,"endTime":47.07,"body":"a particular celebrity who will"},{"speaker":"Travis Thomas","startTime":47.07,"endTime":49.83,"body":"name in a moment. And you"},{"speaker":"Travis Thomas","startTime":47.07,"endTime":49.83,"body":"probably glean that already in"},{"speaker":"Travis Thomas","startTime":49.83,"endTime":53.04,"body":"the title. But it's an"},{"speaker":"Travis Thomas","startTime":49.83,"endTime":53.04,"body":"interesting one in that we don't"},{"speaker":"Travis Thomas","startTime":53.04,"endTime":56.07,"body":"often talk about real examples,"},{"speaker":"Travis Thomas","startTime":53.04,"endTime":56.07,"body":"right? We will give you"},{"speaker":"Travis Thomas","startTime":56.07,"endTime":59.22,"body":"situations where we can unpick"},{"speaker":"Travis Thomas","startTime":56.07,"endTime":59.22,"body":"it, I use experiences and things"},{"speaker":"Travis Thomas","startTime":59.22,"endTime":61.53,"body":"you might have navigated, and I"},{"speaker":"Travis Thomas","startTime":59.22,"endTime":61.53,"body":"know because we've worked"},{"speaker":"Travis Thomas","startTime":61.53,"endTime":63.54,"body":"together, and I've worked with"},{"speaker":"Travis Thomas","startTime":61.53,"endTime":63.54,"body":"others and listen to this,"},{"speaker":"Travis Thomas","startTime":63.78,"endTime":65.91,"body":"around the nuances of those"},{"speaker":"Travis Thomas","startTime":63.78,"endTime":65.91,"body":"things that we want to work"},{"speaker":"Travis Thomas","startTime":65.91,"endTime":68.34,"body":"there. But this is interesting,"},{"speaker":"Travis Thomas","startTime":65.91,"endTime":68.34,"body":"because it's really about"},{"speaker":"Travis Thomas","startTime":68.37,"endTime":73.2,"body":"unpicking and understanding."},{"speaker":"Travis Thomas","startTime":68.37,"endTime":73.2,"body":"Where do you draw the line?"},{"speaker":"Travis Thomas","startTime":73.65,"endTime":77.55,"body":"Right? Where do you draw the"},{"speaker":"Travis Thomas","startTime":73.65,"endTime":77.55,"body":"line as leader to go? If I were"},{"speaker":"Travis Thomas","startTime":77.55,"endTime":80.82,"body":"in that situation, I probably"},{"speaker":"Travis Thomas","startTime":77.55,"endTime":80.82,"body":"wouldn't do it or in that"},{"speaker":"Travis Thomas","startTime":80.82,"endTime":84.87,"body":"situation, I don't know exactly"},{"speaker":"Travis Thomas","startTime":80.82,"endTime":84.87,"body":"what I would do. And it's easy"},{"speaker":"Travis Thomas","startTime":84.87,"endTime":87.78,"body":"to sit on the sidelines and go"},{"speaker":"Travis Thomas","startTime":84.87,"endTime":87.78,"body":"off probably the way I would"},{"speaker":"Travis Thomas","startTime":87.78,"endTime":90.42,"body":"have done it, maybe not. But"},{"speaker":"Travis Thomas","startTime":87.78,"endTime":90.42,"body":"that's not what we're talking"},{"speaker":"Travis Thomas","startTime":90.42,"endTime":94.77,"body":"about today. So today's episode"},{"speaker":"Travis Thomas","startTime":90.42,"endTime":94.77,"body":"is about a particularly topical"},{"speaker":"Travis Thomas","startTime":94.77,"endTime":98.88,"body":"thing. And that's around Kanye."},{"speaker":"Travis Thomas","startTime":94.77,"endTime":98.88,"body":"You see the stuff around Kanye"},{"speaker":"Travis Thomas","startTime":98.88,"endTime":103.95,"body":"last week? You know, you made"},{"speaker":"Travis Thomas","startTime":98.88,"endTime":103.95,"body":"some comments around. They were"},{"speaker":"Travis Thomas","startTime":104.16,"endTime":107.64,"body":"anti semitic comments. There's"},{"speaker":"Travis Thomas","startTime":104.16,"endTime":107.64,"body":"no debating that. But the bit"},{"speaker":"Travis Thomas","startTime":107.64,"endTime":110.43,"body":"that becomes challenging and why"},{"speaker":"Travis Thomas","startTime":107.64,"endTime":110.43,"body":"I think it's a really good topic"},{"speaker":"Travis Thomas","startTime":110.43,"endTime":114.39,"body":"for today for you to get your"},{"speaker":"Travis Thomas","startTime":110.43,"endTime":114.39,"body":"really complex thinking skills"},{"speaker":"Travis Thomas","startTime":114.39,"endTime":118.41,"body":"involved as a leaders, it's easy"},{"speaker":"Travis Thomas","startTime":114.39,"endTime":118.41,"body":"to sit on the sidelines and go"},{"speaker":"Travis Thomas","startTime":118.44,"endTime":122.7,"body":"drop him get him out of there."},{"speaker":"Travis Thomas","startTime":118.44,"endTime":122.7,"body":"But what if Kanye was your top"},{"speaker":"Travis Thomas","startTime":122.7,"endTime":126.15,"body":"performer you think about added"},{"speaker":"Travis Thomas","startTime":122.7,"endTime":126.15,"body":"us or Adidas For those playing"},{"speaker":"Travis Thomas","startTime":126.15,"endTime":132.78,"body":"in the States. Yee had a $2"},{"speaker":"Travis Thomas","startTime":126.15,"endTime":132.78,"body":"billion deal with these guys."},{"speaker":"Travis Thomas","startTime":132.81,"endTime":136.47,"body":"They were generating massive,"},{"speaker":"Travis Thomas","startTime":132.81,"endTime":136.47,"body":"massive amounts of revenue. I"},{"speaker":"Travis Thomas","startTime":136.47,"endTime":139.11,"body":"love added US products. I've got"},{"speaker":"Travis Thomas","startTime":136.47,"endTime":139.11,"body":"multiple pairs that if I'm not"},{"speaker":"Travis Thomas","startTime":139.14,"endTime":142.23000000000002,"body":"in some sort of like vans or"},{"speaker":"Travis Thomas","startTime":139.14,"endTime":142.23000000000002,"body":"something else, I'm usually in a"},{"speaker":"Travis Thomas","startTime":142.23000000000002,"endTime":145.32,"body":"pair of Editas. So they're great"},{"speaker":"Travis Thomas","startTime":142.23000000000002,"endTime":145.32,"body":"shoes, right? They're known for"},{"speaker":"Travis Thomas","startTime":145.32,"endTime":148.14,"body":"performing particularly well."},{"speaker":"Travis Thomas","startTime":145.32,"endTime":148.14,"body":"They good branding, good"},{"speaker":"Travis Thomas","startTime":148.14,"endTime":151.17000000000002,"body":"releases, and they've got a mega"},{"speaker":"Travis Thomas","startTime":148.14,"endTime":151.17000000000002,"body":"star, they've done deals with"},{"speaker":"Travis Thomas","startTime":151.17000000000002,"endTime":154.44,"body":"Beyonce there, they've got a"},{"speaker":"Travis Thomas","startTime":151.17000000000002,"endTime":154.44,"body":"good line, right? And they know"},{"speaker":"Travis Thomas","startTime":154.44,"endTime":157.74,"body":"what they're doing. But people"},{"speaker":"Travis Thomas","startTime":154.44,"endTime":157.74,"body":"immediately called for him to be"},{"speaker":"Travis Thomas","startTime":157.74,"endTime":159.6,"body":"removed. And I think the"},{"speaker":"Travis Thomas","startTime":157.74,"endTime":159.6,"body":"question you have to ask"},{"speaker":"Travis Thomas","startTime":159.6,"endTime":162.87,"body":"yourself is where would you draw"},{"speaker":"Travis Thomas","startTime":159.6,"endTime":162.87,"body":"the line. Now, the complexity"},{"speaker":"Travis Thomas","startTime":162.87,"endTime":165.72,"body":"here, and the bit that a lot of"},{"speaker":"Travis Thomas","startTime":162.87,"endTime":165.72,"body":"people don't think about or"},{"speaker":"Travis Thomas","startTime":165.72,"endTime":168.09,"body":"don't give a $hit about because"},{"speaker":"Travis Thomas","startTime":165.72,"endTime":168.09,"body":"it's too complicated. And the"},{"speaker":"Travis Thomas","startTime":168.09,"endTime":170.49,"body":"world's easier if I just tell"},{"speaker":"Travis Thomas","startTime":168.09,"endTime":170.49,"body":"people what I think they should"},{"speaker":"Travis Thomas","startTime":170.49,"endTime":174.03,"body":"do, and they do it is that Comey"},{"speaker":"Travis Thomas","startTime":170.49,"endTime":174.03,"body":"has been quite open that he has"},{"speaker":"Travis Thomas","startTime":174.03,"endTime":177.12,"body":"mental health challenges. He's"},{"speaker":"Travis Thomas","startTime":174.03,"endTime":177.12,"body":"been really upfront about not"},{"speaker":"Travis Thomas","startTime":177.12,"endTime":180.15,"body":"being properly medicated. He"},{"speaker":"Travis Thomas","startTime":177.12,"endTime":180.15,"body":"shared the kind of trials that"},{"speaker":"Travis Thomas","startTime":180.15,"endTime":183.03,"body":"he said, he said, a marital"},{"speaker":"Travis Thomas","startTime":180.15,"endTime":183.03,"body":"breakdown, and he's no longer in"},{"speaker":"Travis Thomas","startTime":183.03,"endTime":185.22,"body":"that relationship. And so"},{"speaker":"Travis Thomas","startTime":183.03,"endTime":185.22,"body":"there's all these really"},{"speaker":"Travis Thomas","startTime":185.31,"endTime":188.94,"body":"complicating personal and"},{"speaker":"Travis Thomas","startTime":185.31,"endTime":188.94,"body":"psychological factors, you know,"},{"speaker":"Travis Thomas","startTime":188.94,"endTime":191.67,"body":"we're no longer in a point in"},{"speaker":"Travis Thomas","startTime":188.94,"endTime":191.67,"body":"humanity, you know, and I have a"},{"speaker":"Travis Thomas","startTime":191.67,"endTime":195.12,"body":"psychological background, I do"},{"speaker":"Travis Thomas","startTime":191.67,"endTime":195.12,"body":"MBA, so I understand the human"},{"speaker":"Travis Thomas","startTime":195.12,"endTime":197.43,"body":"meets business dimension really,"},{"speaker":"Travis Thomas","startTime":195.12,"endTime":197.43,"body":"really well and work with"},{"speaker":"Travis Thomas","startTime":197.43,"endTime":201.42,"body":"clients a lot in that space. But"},{"speaker":"Travis Thomas","startTime":197.43,"endTime":201.42,"body":"we're no longer a point in"},{"speaker":"Travis Thomas","startTime":201.51,"endTime":205.29,"body":"history and humanity where we"},{"speaker":"Travis Thomas","startTime":201.51,"endTime":205.29,"body":"say, Oh, well, psychological"},{"speaker":"Travis Thomas","startTime":205.29,"endTime":208.17,"body":"problems are not the same as"},{"speaker":"Travis Thomas","startTime":205.29,"endTime":208.17,"body":"medical problems. They are."},{"speaker":"Travis Thomas","startTime":208.35,"endTime":212.04,"body":"They're clinically accepted"},{"speaker":"Travis Thomas","startTime":208.35,"endTime":212.04,"body":"things like depression, bipolar,"},{"speaker":"Travis Thomas","startTime":212.22,"endTime":216.6,"body":"they are accepted as clinical"},{"speaker":"Travis Thomas","startTime":212.22,"endTime":216.6,"body":"diagnoses. So now we've got this"},{"speaker":"Travis Thomas","startTime":216.6,"endTime":219.63,"body":"thing, right. So we've got"},{"speaker":"Travis Thomas","startTime":216.6,"endTime":219.63,"body":"someone who has a clinical"},{"speaker":"Travis Thomas","startTime":219.66,"endTime":222.57,"body":"psychological condition, who is"},{"speaker":"Travis Thomas","startTime":219.66,"endTime":222.57,"body":"affecting their ability to make"},{"speaker":"Travis Thomas","startTime":222.57,"endTime":224.76,"body":"good sense, you know, he's"},{"speaker":"Travis Thomas","startTime":222.57,"endTime":224.76,"body":"spoken about the need for"},{"speaker":"Travis Thomas","startTime":224.76,"endTime":227.64,"body":"medication not been on"},{"speaker":"Travis Thomas","startTime":224.76,"endTime":227.64,"body":"medication. And then you've got"},{"speaker":"Travis Thomas","startTime":227.64,"endTime":231.69,"body":"that tied now with he generates"},{"speaker":"Travis Thomas","startTime":227.64,"endTime":231.69,"body":"a massive, massive amount of"},{"speaker":"Travis Thomas","startTime":231.69,"endTime":235.56,"body":"value for shareholders and for"},{"speaker":"Travis Thomas","startTime":231.69,"endTime":235.56,"body":"the brand, and for the people"},{"speaker":"Travis Thomas","startTime":235.56,"endTime":237.51,"body":"involved in leadership, who"},{"speaker":"Travis Thomas","startTime":235.56,"endTime":237.51,"body":"brought him on board and have"},{"speaker":"Travis Thomas","startTime":237.51,"endTime":240.9,"body":"these really impressive deals."},{"speaker":"Travis Thomas","startTime":237.51,"endTime":240.9,"body":"So you've got this kind of Man,"},{"speaker":"Travis Thomas","startTime":240.93,"endTime":244.2,"body":"this guy generates a ton of"},{"speaker":"Travis Thomas","startTime":240.93,"endTime":244.2,"body":"money, and the, oh, this is"},{"speaker":"Travis Thomas","startTime":244.2,"endTime":248.4,"body":"really bad for the brand. And"},{"speaker":"Travis Thomas","startTime":244.2,"endTime":248.4,"body":"the he's got some mental health"},{"speaker":"Travis Thomas","startTime":248.4,"endTime":250.41,"body":"issues, he's been pretty open"},{"speaker":"Travis Thomas","startTime":248.4,"endTime":250.41,"body":"and transparent. And if he"},{"speaker":"Travis Thomas","startTime":250.41,"endTime":253.71,"body":"wasn't a normal corporate"},{"speaker":"Travis Thomas","startTime":250.41,"endTime":253.71,"body":"setting, that would have gone"},{"speaker":"Travis Thomas","startTime":253.71,"endTime":256.2,"body":"well, but they wouldn't have"},{"speaker":"Travis Thomas","startTime":253.71,"endTime":256.2,"body":"been able to quickly just like"},{"speaker":"Travis Thomas","startTime":256.2,"endTime":258.75,"body":"that, particularly not here in"},{"speaker":"Travis Thomas","startTime":256.2,"endTime":258.75,"body":"Australia, you know, fair works"},{"speaker":"Travis Thomas","startTime":258.75,"endTime":261.06,"body":"and other rights that employees"},{"speaker":"Travis Thomas","startTime":258.75,"endTime":261.06,"body":"have, where if they've signaled"},{"speaker":"Travis Thomas","startTime":261.06,"endTime":263.34000000000003,"body":"that they have an issue, you"},{"speaker":"Travis Thomas","startTime":261.06,"endTime":263.34000000000003,"body":"have a duty of care not to just"},{"speaker":"Travis Thomas","startTime":263.34000000000003,"endTime":265.68,"body":"discharge them from that. Now,"},{"speaker":"Travis Thomas","startTime":263.34000000000003,"endTime":265.68,"body":"that doesn't mean he would have"},{"speaker":"Travis Thomas","startTime":265.68,"endTime":268.14,"body":"stayed in that role. But he"},{"speaker":"Travis Thomas","startTime":265.68,"endTime":268.14,"body":"surely would have just been"},{"speaker":"Travis Thomas","startTime":268.14,"endTime":270.65999999999997,"body":"ejected within two days, it just"},{"speaker":"Travis Thomas","startTime":268.14,"endTime":270.65999999999997,"body":"wouldn't have happened that way."},{"speaker":"Travis Thomas","startTime":271.74,"endTime":276.0,"body":"So the question I have for you"},{"speaker":"Travis Thomas","startTime":271.74,"endTime":276.0,"body":"then is, what would you do? How"},{"speaker":"Travis Thomas","startTime":276.0,"endTime":278.19,"body":"would you unpick that I want you"},{"speaker":"Travis Thomas","startTime":276.0,"endTime":278.19,"body":"to take a second and really"},{"speaker":"Travis Thomas","startTime":278.19,"endTime":281.01,"body":"think, you know, I, I've got the"},{"speaker":"Travis Thomas","startTime":278.19,"endTime":281.01,"body":"emotions, it's anti symmetric, I"},{"speaker":"Travis Thomas","startTime":281.22,"endTime":283.47,"body":"don't believe he represents my"},{"speaker":"Travis Thomas","startTime":281.22,"endTime":283.47,"body":"brand. But"},{"speaker":"Travis Thomas","startTime":283.53,"endTime":285.75,"body":"let's say he did, let's say at a"},{"speaker":"Travis Thomas","startTime":283.53,"endTime":285.75,"body":"point in time, he really"},{"speaker":"Travis Thomas","startTime":285.75,"endTime":289.56,"body":"represented the brand. He"},{"speaker":"Travis Thomas","startTime":285.75,"endTime":289.56,"body":"performed phenomenally, but he's"},{"speaker":"Travis Thomas","startTime":289.56,"endTime":292.38,"body":"having a personal breakdown."},{"speaker":"Travis Thomas","startTime":289.56,"endTime":292.38,"body":"He's no longer in the"},{"speaker":"Travis Thomas","startTime":292.38,"endTime":295.17,"body":"relationships, he's spiraling."},{"speaker":"Travis Thomas","startTime":292.38,"endTime":295.17,"body":"There's clear instances of him"},{"speaker":"Travis Thomas","startTime":295.17,"endTime":297.81,"body":"being out in public and not"},{"speaker":"Travis Thomas","startTime":295.17,"endTime":297.81,"body":"really doing the right thing or"},{"speaker":"Travis Thomas","startTime":297.81,"endTime":301.2,"body":"being seen to be doing the right"},{"speaker":"Travis Thomas","startTime":297.81,"endTime":301.2,"body":"thing. And even I have this"},{"speaker":"Travis Thomas","startTime":301.2,"endTime":304.5,"body":"conundrum about where to cut it"},{"speaker":"Travis Thomas","startTime":301.2,"endTime":304.5,"body":"off. And I think as leaders, you"},{"speaker":"Travis Thomas","startTime":304.5,"endTime":307.17,"body":"can go well, that's an extreme"},{"speaker":"Travis Thomas","startTime":304.5,"endTime":307.17,"body":"situation, but it's, it's"},{"speaker":"Travis Thomas","startTime":307.2,"endTime":311.04,"body":"unlikely to be real. It's not"},{"speaker":"Travis Thomas","startTime":307.2,"endTime":311.04,"body":"true. I mean, with the leaders I"},{"speaker":"Travis Thomas","startTime":311.04,"endTime":314.49,"body":"work with there, once you face"},{"speaker":"Travis Thomas","startTime":311.04,"endTime":314.49,"body":"psychological challenges with"},{"speaker":"Travis Thomas","startTime":314.49,"endTime":317.49,"body":"their own team, there's people"},{"speaker":"Travis Thomas","startTime":314.49,"endTime":317.49,"body":"who have a financial crises and"},{"speaker":"Travis Thomas","startTime":317.49,"endTime":320.46,"body":"that affects the quality of"},{"speaker":"Travis Thomas","startTime":317.49,"endTime":320.46,"body":"their work. There's then fast"},{"speaker":"Travis Thomas","startTime":320.46,"endTime":323.52,"body":"comes on the back of that or the"},{"speaker":"Travis Thomas","startTime":320.46,"endTime":323.52,"body":"breakdown of performance."},{"speaker":"Travis Thomas","startTime":323.67,"endTime":326.61,"body":"There's such an array of things"},{"speaker":"Travis Thomas","startTime":323.67,"endTime":326.61,"body":"that affect the human condition"},{"speaker":"Travis Thomas","startTime":326.61,"endTime":329.91,"body":"and how that plays out in your"},{"speaker":"Travis Thomas","startTime":326.61,"endTime":329.91,"body":"business and your organization"},{"speaker":"Travis Thomas","startTime":329.91,"endTime":333.3,"body":"or not for profit. for whatever"},{"speaker":"Travis Thomas","startTime":329.91,"endTime":333.3,"body":"you're in, that you have to stop"},{"speaker":"Travis Thomas","startTime":333.3,"endTime":336.33,"body":"and go, well, where where is"},{"speaker":"Travis Thomas","startTime":333.3,"endTime":336.33,"body":"that, and then where do my"},{"speaker":"Travis Thomas","startTime":336.36,"endTime":340.02,"body":"values and ethics come into"},{"speaker":"Travis Thomas","startTime":336.36,"endTime":340.02,"body":"tension with the expectation of"},{"speaker":"Travis Thomas","startTime":340.02,"endTime":342.36,"body":"shareholders, that's"},{"speaker":"Travis Thomas","startTime":340.02,"endTime":342.36,"body":"particularly challenging because"},{"speaker":"Travis Thomas","startTime":342.36,"endTime":345.24,"body":"if a shareholder or a large"},{"speaker":"Travis Thomas","startTime":342.36,"endTime":345.24,"body":"group of shareholders go, I"},{"speaker":"Travis Thomas","startTime":345.24,"endTime":347.25,"body":"don't want this, and I'm not"},{"speaker":"Travis Thomas","startTime":345.24,"endTime":347.25,"body":"going to allow it, or you're"},{"speaker":"Travis Thomas","startTime":347.25,"endTime":349.68,"body":"going to pay a consequence, but"},{"speaker":"Travis Thomas","startTime":347.25,"endTime":349.68,"body":"then you've got a larger group"},{"speaker":"Travis Thomas","startTime":349.68,"endTime":352.95,"body":"of shareholders going, that's"},{"speaker":"Travis Thomas","startTime":349.68,"endTime":352.95,"body":"fine, then you have an even"},{"speaker":"Travis Thomas","startTime":352.95,"endTime":356.67,"body":"trickier kind of nuances to work"},{"speaker":"Travis Thomas","startTime":352.95,"endTime":356.67,"body":"through. So you compile all that"},{"speaker":"Travis Thomas","startTime":356.67,"endTime":359.13,"body":"together. And I ask you, well,"},{"speaker":"Travis Thomas","startTime":356.67,"endTime":359.13,"body":"when's the last time you had to"},{"speaker":"Travis Thomas","startTime":359.13,"endTime":362.94,"body":"face a particularly challenging"},{"speaker":"Travis Thomas","startTime":359.13,"endTime":362.94,"body":"personal situation for an"},{"speaker":"Travis Thomas","startTime":362.94,"endTime":366.24,"body":"employee who was on your team?"},{"speaker":"Travis Thomas","startTime":362.94,"endTime":366.24,"body":"Or who's in your department that"},{"speaker":"Travis Thomas","startTime":366.24,"endTime":368.61,"body":"you've had to manage? And then"},{"speaker":"Travis Thomas","startTime":366.24,"endTime":368.61,"body":"how have you worked through"},{"speaker":"Travis Thomas","startTime":368.61,"endTime":373.89,"body":"that? And so I will weigh in"},{"speaker":"Travis Thomas","startTime":368.61,"endTime":373.89,"body":"with what I think from an added"},{"speaker":"Travis Thomas","startTime":373.89,"endTime":377.07,"body":"US perspective, is that I think"},{"speaker":"Travis Thomas","startTime":373.89,"endTime":377.07,"body":"they move too quickly. So I"},{"speaker":"Travis Thomas","startTime":377.07,"endTime":380.46,"body":"think, yes, they could have made"},{"speaker":"Travis Thomas","startTime":377.07,"endTime":380.46,"body":"a statement or we do not support"},{"speaker":"Travis Thomas","startTime":380.46,"endTime":383.58,"body":"or condone the opinions of Kanye"},{"speaker":"Travis Thomas","startTime":380.46,"endTime":383.58,"body":"West and the things that he"},{"speaker":"Travis Thomas","startTime":383.58,"endTime":389.31,"body":"said, and we will use this as a"},{"speaker":"Travis Thomas","startTime":383.58,"endTime":389.31,"body":"guidepost or a point of a"},{"speaker":"Travis Thomas","startTime":389.31,"endTime":393.36,"body":"catalytic event, to review our"},{"speaker":"Travis Thomas","startTime":389.31,"endTime":393.36,"body":"engagement with Kanye, and what"},{"speaker":"Travis Thomas","startTime":393.36,"endTime":395.31,"body":"that looks like in the future. I"},{"speaker":"Travis Thomas","startTime":393.36,"endTime":395.31,"body":"think that would have been"},{"speaker":"Travis Thomas","startTime":395.31,"endTime":398.31,"body":"enough, you know, I'm not saying"},{"speaker":"Travis Thomas","startTime":395.31,"endTime":398.31,"body":"let people cool off and drop it."},{"speaker":"Travis Thomas","startTime":398.31,"endTime":401.1,"body":"But to do things in the heat of"},{"speaker":"Travis Thomas","startTime":398.31,"endTime":401.1,"body":"the moment to not understand the"},{"speaker":"Travis Thomas","startTime":401.1,"endTime":403.83,"body":"nuance of the person in that"},{"speaker":"Travis Thomas","startTime":401.1,"endTime":403.83,"body":"situation, and then to act"},{"speaker":"Travis Thomas","startTime":403.83,"endTime":408.63,"body":"swiftly to jettison them."},{"speaker":"Travis Thomas","startTime":403.83,"endTime":408.63,"body":"Without understanding really"},{"speaker":"Travis Thomas","startTime":408.66,"endTime":410.82,"body":"what that could mean, in the"},{"speaker":"Travis Thomas","startTime":408.66,"endTime":410.82,"body":"long term. I think it's"},{"speaker":"Travis Thomas","startTime":410.82,"endTime":413.19,"body":"problematic. Now I'm not saying"},{"speaker":"Travis Thomas","startTime":410.82,"endTime":413.19,"body":"added us doesn't know what"},{"speaker":"Travis Thomas","startTime":413.19,"endTime":415.44,"body":"they're doing. Of course, I"},{"speaker":"Travis Thomas","startTime":413.19,"endTime":415.44,"body":"mean, I'm here doing the"},{"speaker":"Travis Thomas","startTime":415.44,"endTime":417.42,"body":"coaching thing, they're over"},{"speaker":"Travis Thomas","startTime":415.44,"endTime":417.42,"body":"there doing the apparel and"},{"speaker":"Travis Thomas","startTime":417.42,"endTime":420.87,"body":"footwear thing. So I'm sure they"},{"speaker":"Travis Thomas","startTime":417.42,"endTime":420.87,"body":"had a reason for that decision."},{"speaker":"Travis Thomas","startTime":420.87,"endTime":423.72,"body":"But what I do see a lot in"},{"speaker":"Travis Thomas","startTime":420.87,"endTime":423.72,"body":"businesses now is that we really"},{"speaker":"Travis Thomas","startTime":423.72,"endTime":426.21,"body":"quickly want to distance"},{"speaker":"Travis Thomas","startTime":423.72,"endTime":426.21,"body":"ourselves from anything that"},{"speaker":"Travis Thomas","startTime":426.21,"endTime":428.67,"body":"could potentially be"},{"speaker":"Travis Thomas","startTime":426.21,"endTime":428.67,"body":"contentious. And in doing that,"},{"speaker":"Travis Thomas","startTime":428.67,"endTime":433.11,"body":"we neglect the human in that"},{"speaker":"Travis Thomas","startTime":428.67,"endTime":433.11,"body":"process. And so by jettison ye"},{"speaker":"Travis Thomas","startTime":433.14,"endTime":437.25,"body":"out of the way, and making room"},{"speaker":"Travis Thomas","startTime":433.14,"endTime":437.25,"body":"for this big void in their"},{"speaker":"Travis Thomas","startTime":437.25,"endTime":440.4,"body":"commercial outcomes, they've"},{"speaker":"Travis Thomas","startTime":437.25,"endTime":440.4,"body":"left with a clean nose, but"},{"speaker":"Travis Thomas","startTime":440.4,"endTime":444.51,"body":"potentially deep, deep cut to"},{"speaker":"Travis Thomas","startTime":440.4,"endTime":444.51,"body":"their pockets, and the overall"},{"speaker":"Travis Thomas","startTime":444.51,"endTime":448.08,"body":"experience of their customers."},{"speaker":"Travis Thomas","startTime":444.51,"endTime":448.08,"body":"So people loved his product. So"},{"speaker":"Travis Thomas","startTime":448.08,"endTime":450.54,"body":"it's not even if you took his"},{"speaker":"Travis Thomas","startTime":448.08,"endTime":450.54,"body":"face out of it, there were"},{"speaker":"Travis Thomas","startTime":450.54,"endTime":453.78,"body":"really popular shoes they did"},{"speaker":"Travis Thomas","startTime":450.54,"endTime":453.78,"body":"well they sell more for than"},{"speaker":"Travis Thomas","startTime":453.78,"endTime":456.51,"body":"what you sell them for added us"},{"speaker":"Travis Thomas","startTime":453.78,"endTime":456.51,"body":"can pump the price up and they"},{"speaker":"Travis Thomas","startTime":456.51,"endTime":460.08,"body":"still sell out there a good"},{"speaker":"Travis Thomas","startTime":456.51,"endTime":460.08,"body":"product. So now you've got that"},{"speaker":"Travis Thomas","startTime":460.08,"endTime":463.11,"body":"extra dimension of not only is"},{"speaker":"Travis Thomas","startTime":460.08,"endTime":463.11,"body":"he a good performer, he makes a"},{"speaker":"Travis Thomas","startTime":463.11,"endTime":467.79,"body":"f*cking good product. So it's a"},{"speaker":"Travis Thomas","startTime":463.11,"endTime":467.79,"body":"challenging one. Right. But I"},{"speaker":"Travis Thomas","startTime":467.79,"endTime":470.73,"body":"think the the lesson there for"},{"speaker":"Travis Thomas","startTime":467.79,"endTime":470.73,"body":"leaders in the bit that I would"},{"speaker":"Travis Thomas","startTime":470.73,"endTime":473.97,"body":"suggest that we need to spend"},{"speaker":"Travis Thomas","startTime":470.73,"endTime":473.97,"body":"more time on is when you know"},{"speaker":"Travis Thomas","startTime":473.97,"endTime":477.12,"body":"what decision is right move"},{"speaker":"Travis Thomas","startTime":473.97,"endTime":477.12,"body":"quickly. But I think you need"},{"speaker":"Travis Thomas","startTime":477.12,"endTime":479.73,"body":"more than a couple of days to"},{"speaker":"Travis Thomas","startTime":477.12,"endTime":479.73,"body":"understand the deep implications"},{"speaker":"Travis Thomas","startTime":479.73,"endTime":483.21,"body":"of someone's mental health or"},{"speaker":"Travis Thomas","startTime":479.73,"endTime":483.21,"body":"health challenges balanced by"},{"speaker":"Travis Thomas","startTime":483.21,"endTime":486.96,"body":"commercial impetus balanced by a"},{"speaker":"Travis Thomas","startTime":483.21,"endTime":486.96,"body":"stakeholder group. Now Kanye at"},{"speaker":"Travis Thomas","startTime":486.96,"endTime":489.84,"body":"a minimum, if he was still"},{"speaker":"Travis Thomas","startTime":486.96,"endTime":489.84,"body":"involved would be expected to"},{"speaker":"Travis Thomas","startTime":489.84,"endTime":492.96,"body":"issue a formal apology, but be"},{"speaker":"Travis Thomas","startTime":489.84,"endTime":492.96,"body":"expected to undergo some level"},{"speaker":"Travis Thomas","startTime":492.96,"endTime":495.66,"body":"of support. So I think that's"},{"speaker":"Travis Thomas","startTime":492.96,"endTime":495.66,"body":"the other thing is if we see"},{"speaker":"Travis Thomas","startTime":495.66,"endTime":499.05,"body":"that people on our team are"},{"speaker":"Travis Thomas","startTime":495.66,"endTime":499.05,"body":"having a breakdown or struggling"},{"speaker":"Travis Thomas","startTime":499.05,"endTime":501.84,"body":"with the things that are going"},{"speaker":"Travis Thomas","startTime":499.05,"endTime":501.84,"body":"on, we can't just sit by and"},{"speaker":"Travis Thomas","startTime":501.84,"endTime":505.29,"body":"watch that pan out. That's,"},{"speaker":"Travis Thomas","startTime":501.84,"endTime":505.29,"body":"that's poor leadership to just"},{"speaker":"Travis Thomas","startTime":505.29,"endTime":508.5,"body":"say, I'm gonna let you kind of"},{"speaker":"Travis Thomas","startTime":505.29,"endTime":508.5,"body":"sort your own $hit out. And, you"},{"speaker":"Travis Thomas","startTime":508.5,"endTime":510.87,"body":"know, good luck to you may the"},{"speaker":"Travis Thomas","startTime":508.5,"endTime":510.87,"body":"odds be ever in your favor, I"},{"speaker":"Travis Thomas","startTime":510.87,"endTime":512.79,"body":"think it's really poor"},{"speaker":"Travis Thomas","startTime":510.87,"endTime":512.79,"body":"performance to that as a"},{"speaker":"Travis Thomas","startTime":512.79,"endTime":515.94,"body":"leadership group. And now, as I"},{"speaker":"Travis Thomas","startTime":512.79,"endTime":515.94,"body":"said, I understand there's a"},{"speaker":"Travis Thomas","startTime":515.94,"endTime":519.4200000000001,"body":"contractual arrangement with"},{"speaker":"Travis Thomas","startTime":515.94,"endTime":519.4200000000001,"body":"Kanye, and he's not an employee"},{"speaker":"Travis Thomas","startTime":519.4200000000001,"endTime":522.99,"body":"of added us, but he's a prize"},{"speaker":"Travis Thomas","startTime":519.4200000000001,"endTime":522.99,"body":"winner. And I think to not have"},{"speaker":"Travis Thomas","startTime":522.99,"endTime":526.5899999999999,"body":"gone through that process is"},{"speaker":"Travis Thomas","startTime":522.99,"endTime":526.5899999999999,"body":"potentially jeopardizing a"},{"speaker":"Travis Thomas","startTime":526.71,"endTime":530.4300000000001,"body":"really good arrangement or a"},{"speaker":"Travis Thomas","startTime":526.71,"endTime":530.4300000000001,"body":"path to recovery for both"},{"speaker":"Travis Thomas","startTime":530.4300000000001,"endTime":532.71,"body":"parties where they could have"},{"speaker":"Travis Thomas","startTime":530.4300000000001,"endTime":532.71,"body":"gotten to a good place. We've"},{"speaker":"Travis Thomas","startTime":532.71,"endTime":535.77,"body":"seen other celebrities, look at"},{"speaker":"Travis Thomas","startTime":532.71,"endTime":535.77,"body":"the Tiger Woods scandals, and"},{"speaker":"Travis Thomas","startTime":535.77,"endTime":537.81,"body":"you go back to others. And of"},{"speaker":"Travis Thomas","startTime":535.77,"endTime":537.81,"body":"course, he didn't say anything"},{"speaker":"Travis Thomas","startTime":537.81,"endTime":541.05,"body":"anti semitic, but was clearly"},{"speaker":"Travis Thomas","startTime":537.81,"endTime":541.05,"body":"doing things that were untoward."},{"speaker":"Travis Thomas","startTime":541.26,"endTime":543.48,"body":"And there are some things you do"},{"speaker":"Travis Thomas","startTime":541.26,"endTime":543.48,"body":"not come back from. But there"},{"speaker":"Travis Thomas","startTime":543.48,"endTime":546.72,"body":"are the things where we go,"},{"speaker":"Travis Thomas","startTime":543.48,"endTime":546.72,"body":"well, maybe there's a blueprint"},{"speaker":"Travis Thomas","startTime":546.72,"endTime":549.21,"body":"back from this, or maybe we"},{"speaker":"Travis Thomas","startTime":546.72,"endTime":549.21,"body":"don't understand it enough to be"},{"speaker":"Travis Thomas","startTime":549.21,"endTime":552.84,"body":"calling that now. And I think"},{"speaker":"Travis Thomas","startTime":549.21,"endTime":552.84,"body":"it's really important. So if we"},{"speaker":"Travis Thomas","startTime":552.84,"endTime":555.9,"body":"park EA for a moment, now that"},{"speaker":"Travis Thomas","startTime":552.84,"endTime":555.9,"body":"we've kind of got that out out"},{"speaker":"Travis Thomas","startTime":555.9,"endTime":558.57,"body":"there in the open, the bits that"},{"speaker":"Travis Thomas","startTime":555.9,"endTime":558.57,"body":"I've been highlighting for you"},{"speaker":"Travis Thomas","startTime":558.57,"endTime":560.58,"body":"that I think are really"},{"speaker":"Travis Thomas","startTime":558.57,"endTime":560.58,"body":"important is to understand, when"},{"speaker":"Travis Thomas","startTime":560.58,"endTime":563.64,"body":"I've got a performer who"},{"speaker":"Travis Thomas","startTime":560.58,"endTime":563.64,"body":"performs really well, whether"},{"speaker":"Travis Thomas","startTime":563.64,"endTime":566.46,"body":"it's my top salesperson, or"},{"speaker":"Travis Thomas","startTime":563.64,"endTime":566.46,"body":"someone on my team who's"},{"speaker":"Travis Thomas","startTime":566.46,"endTime":570.36,"body":"particularly strong at their"},{"speaker":"Travis Thomas","startTime":566.46,"endTime":570.36,"body":"role, but they've got some sort"},{"speaker":"Travis Thomas","startTime":570.36,"endTime":573.12,"body":"of poor choice they've made or"},{"speaker":"Travis Thomas","startTime":570.36,"endTime":573.12,"body":"they've done something really"},{"speaker":"Travis Thomas","startTime":573.12,"endTime":576.57,"body":"catastrophic is to understand"},{"speaker":"Travis Thomas","startTime":573.12,"endTime":576.57,"body":"what are the implications for"},{"speaker":"Travis Thomas","startTime":576.57,"endTime":577.2,"body":"today?"},{"speaker":"Travis Thomas","startTime":578.27,"endTime":581.69,"body":"Who do I need to bring on site?"},{"speaker":"Travis Thomas","startTime":578.27,"endTime":581.69,"body":"Or who do I need to be aware of?"},{"speaker":"Travis Thomas","startTime":581.743,"endTime":584.95,"body":"Or who do I need to consult"},{"speaker":"Travis Thomas","startTime":581.743,"endTime":584.95,"body":"around what that means for them?"},{"speaker":"Travis Thomas","startTime":585.003,"endTime":587.942,"body":"So for example, the parties"},{"speaker":"Travis Thomas","startTime":585.003,"endTime":587.942,"body":"impacted by Kanye comments."},{"speaker":"Travis Thomas","startTime":587.996,"endTime":591.096,"body":"Third is what does it mean"},{"speaker":"Travis Thomas","startTime":587.996,"endTime":591.096,"body":"commercially? What do I need to"},{"speaker":"Travis Thomas","startTime":591.149,"endTime":594.409,"body":"consider there? And fourth is"},{"speaker":"Travis Thomas","startTime":591.149,"endTime":594.409,"body":"really what do I need to do for"},{"speaker":"Travis Thomas","startTime":594.462,"endTime":597.722,"body":"this person? So even if we do"},{"speaker":"Travis Thomas","startTime":594.462,"endTime":597.722,"body":"part way is to just discard the"},{"speaker":"Travis Thomas","startTime":597.776,"endTime":601.143,"body":"human and go Well, good luck to"},{"speaker":"Travis Thomas","startTime":597.776,"endTime":601.143,"body":"you, I hope you're okay. Is not"},{"speaker":"Travis Thomas","startTime":601.196,"endTime":604.242,"body":"good leadership. It's really"},{"speaker":"Travis Thomas","startTime":601.196,"endTime":604.242,"body":"poor leadership. And I think"},{"speaker":"Travis Thomas","startTime":604.296,"endTime":607.449,"body":"that's important to understand"},{"speaker":"Travis Thomas","startTime":604.296,"endTime":607.449,"body":"is that we do have a duty of"},{"speaker":"Travis Thomas","startTime":607.502,"endTime":610.602,"body":"care, you know, I was on the"},{"speaker":"Travis Thomas","startTime":607.502,"endTime":610.602,"body":"train several months back and"},{"speaker":"Travis Thomas","startTime":610.655,"endTime":613.862,"body":"there was this couple up front"},{"speaker":"Travis Thomas","startTime":610.655,"endTime":613.862,"body":"of me going to work you know,"},{"speaker":"Travis Thomas","startTime":613.915,"endTime":617.175,"body":"they're both in there kind of"},{"speaker":"Travis Thomas","startTime":613.915,"endTime":617.175,"body":"corporate where and I'm reading"},{"speaker":"Travis Thomas","startTime":617.229,"endTime":620.595,"body":"book and going through notes for"},{"speaker":"Travis Thomas","startTime":617.229,"endTime":620.595,"body":"the session, upcoming coaching"},{"speaker":"Travis Thomas","startTime":620.649,"endTime":623.909,"body":"sessions and I saw an article in"},{"speaker":"Travis Thomas","startTime":620.649,"endTime":623.909,"body":"the western giant and it was"},{"speaker":"Travis Thomas","startTime":623.962,"endTime":627.276,"body":"talking about mental health and"},{"speaker":"Travis Thomas","startTime":623.962,"endTime":627.276,"body":"the the call for mental health"},{"speaker":"Travis Thomas","startTime":627.329,"endTime":630.536,"body":"to be treated more from a leaf"},{"speaker":"Travis Thomas","startTime":627.329,"endTime":630.536,"body":"perspective in alignment with"},{"speaker":"Travis Thomas","startTime":630.589,"endTime":634.063,"body":"physical health. and the husband"},{"speaker":"Travis Thomas","startTime":630.589,"endTime":634.063,"body":"turns to the wife and he says, I"},{"speaker":"Travis Thomas","startTime":634.116,"endTime":637.162,"body":"think kids these days, they just"},{"speaker":"Travis Thomas","startTime":634.116,"endTime":637.162,"body":"need to suck it up. What"},{"speaker":"Travis Thomas","startTime":637.216,"endTime":640.529,"body":"rubbish. Why should I pay for"},{"speaker":"Travis Thomas","startTime":637.216,"endTime":640.529,"body":"people who have mental health to"},{"speaker":"Travis Thomas","startTime":640.583,"endTime":643.789,"body":"be looked after from a leaf"},{"speaker":"Travis Thomas","startTime":640.583,"endTime":643.789,"body":"perspective? And I just thought,"},{"speaker":"Travis Thomas","startTime":643.843,"endTime":646.728,"body":"how ridiculous like what"},{"speaker":"Travis Thomas","startTime":643.843,"endTime":646.728,"body":"backwards thinking, as I said"},{"speaker":"Travis Thomas","startTime":646.782,"endTime":649.775,"body":"earlier, these are clearly"},{"speaker":"Travis Thomas","startTime":646.782,"endTime":649.775,"body":"things that have been covered"},{"speaker":"Travis Thomas","startTime":649.828,"endTime":652.874,"body":"off on where we're no longer in"},{"speaker":"Travis Thomas","startTime":649.828,"endTime":652.874,"body":"a realm where we can even"},{"speaker":"Travis Thomas","startTime":652.928,"endTime":655.974,"body":"question if psychological"},{"speaker":"Travis Thomas","startTime":652.928,"endTime":655.974,"body":"conditions and health disorders"},{"speaker":"Travis Thomas","startTime":656.027,"endTime":659.02,"body":"are actually disorders and"},{"speaker":"Travis Thomas","startTime":656.027,"endTime":659.02,"body":"people just taking the Mickey"},{"speaker":"Travis Thomas","startTime":659.074,"endTime":662.28,"body":"Yes, like with anything like"},{"speaker":"Travis Thomas","startTime":659.074,"endTime":662.28,"body":"with the flu or any people will"},{"speaker":"Travis Thomas","startTime":662.333,"endTime":665.647,"body":"take advantage and there will"},{"speaker":"Travis Thomas","startTime":662.333,"endTime":665.647,"body":"always be those but to write off"},{"speaker":"Travis Thomas","startTime":665.7,"endTime":668.64,"body":"a whole portion of the"},{"speaker":"Travis Thomas","startTime":665.7,"endTime":668.64,"body":"population who's struggling with"},{"speaker":"Travis Thomas","startTime":668.693,"endTime":671.525,"body":"a real thing at peak pandemic"},{"speaker":"Travis Thomas","startTime":668.693,"endTime":671.525,"body":"post pandemic burnouts,"},{"speaker":"Travis Thomas","startTime":671.579,"endTime":674.785,"body":"recession, at our door, job"},{"speaker":"Travis Thomas","startTime":671.579,"endTime":674.785,"body":"mobility, you know, all kinds of"},{"speaker":"Travis Thomas","startTime":674.839,"endTime":678.099,"body":"technology, interconnectivity"},{"speaker":"Travis Thomas","startTime":674.839,"endTime":678.099,"body":"that we don't necessarily want,"},{"speaker":"Travis Thomas","startTime":678.152,"endTime":681.466,"body":"not being able to turn off work"},{"speaker":"Travis Thomas","startTime":678.152,"endTime":681.466,"body":"to go that people shouldn't be"},{"speaker":"Travis Thomas","startTime":681.519,"endTime":684.886,"body":"having mental struggles in the"},{"speaker":"Travis Thomas","startTime":681.519,"endTime":684.886,"body":"back of that, I think is f*cking"},{"speaker":"Travis Thomas","startTime":684.939,"endTime":688.413,"body":"idiotic. And I think really poor"},{"speaker":"Travis Thomas","startTime":684.939,"endTime":688.413,"body":"nonsensical thinking in the back"},{"speaker":"Travis Thomas","startTime":688.467,"endTime":691.94,"body":"of what should be a clear nod to"},{"speaker":"Travis Thomas","startTime":688.467,"endTime":691.94,"body":"the value of giving people leave"},{"speaker":"Travis Thomas","startTime":691.994,"endTime":694.88,"body":"when they need it to support"},{"speaker":"Travis Thomas","startTime":691.994,"endTime":694.88,"body":"their mental health. So I"},{"speaker":"Travis Thomas","startTime":694.933,"endTime":697.926,"body":"challenge you as a leader to"},{"speaker":"Travis Thomas","startTime":694.933,"endTime":697.926,"body":"think about that Konya case"},{"speaker":"Travis Thomas","startTime":697.979,"endTime":701.186,"body":"study and to understand well,"},{"speaker":"Travis Thomas","startTime":697.979,"endTime":701.186,"body":"how would I've treated someone"},{"speaker":"Travis Thomas","startTime":701.239,"endTime":704.125,"body":"in a particularly similar"},{"speaker":"Travis Thomas","startTime":701.239,"endTime":704.125,"body":"engagement or even in my own"},{"speaker":"Travis Thomas","startTime":704.178,"endTime":707.492,"body":"kind of one, look at those four"},{"speaker":"Travis Thomas","startTime":704.178,"endTime":707.492,"body":"principles I shared of kind of"},{"speaker":"Travis Thomas","startTime":707.545,"endTime":710.805,"body":"pulling that situation apart,"},{"speaker":"Travis Thomas","startTime":707.545,"endTime":710.805,"body":"and then to understand the duty"},{"speaker":"Travis Thomas","startTime":710.859,"endTime":714.119,"body":"of care, really, on that fourth"},{"speaker":"Travis Thomas","startTime":710.859,"endTime":714.119,"body":"point that you have for those"},{"speaker":"Travis Thomas","startTime":714.172,"endTime":717.539,"body":"performers. I'm not saying keep"},{"speaker":"Travis Thomas","startTime":714.172,"endTime":717.539,"body":"poor performers around that you"},{"speaker":"Travis Thomas","startTime":717.592,"endTime":720.692,"body":"if you've listened to me at all,"},{"speaker":"Travis Thomas","startTime":717.592,"endTime":720.692,"body":"for the last however many"},{"speaker":"Travis Thomas","startTime":720.745,"endTime":723.898,"body":"episodes, I'm not in that camp,"},{"speaker":"Travis Thomas","startTime":720.745,"endTime":723.898,"body":"I'm around that balance and"},{"speaker":"Travis Thomas","startTime":723.952,"endTime":726.998,"body":"actually a little bit more"},{"speaker":"Travis Thomas","startTime":723.952,"endTime":726.998,"body":"towards Let's manage people to"},{"speaker":"Travis Thomas","startTime":727.051,"endTime":730.365,"body":"the standards we expect without"},{"speaker":"Travis Thomas","startTime":727.051,"endTime":730.365,"body":"micromanaging. So the point on"},{"speaker":"Travis Thomas","startTime":730.418,"endTime":733.678,"body":"this was religious just go I"},{"speaker":"Travis Thomas","startTime":730.418,"endTime":733.678,"body":"think there's more complexity to"},{"speaker":"Travis Thomas","startTime":733.732,"endTime":736.778,"body":"the situation than people are"},{"speaker":"Travis Thomas","startTime":733.732,"endTime":736.778,"body":"prepared to sit with and to"},{"speaker":"Travis Thomas","startTime":736.831,"endTime":740.198,"body":"really deeply understand, and to"},{"speaker":"Travis Thomas","startTime":736.831,"endTime":740.198,"body":"understand that as a leader, I"},{"speaker":"Travis Thomas","startTime":740.252,"endTime":743.458,"body":"think and I deeply believe that"},{"speaker":"Travis Thomas","startTime":740.252,"endTime":743.458,"body":"you have a responsibility to"},{"speaker":"Travis Thomas","startTime":743.512,"endTime":746.504,"body":"look after the people around"},{"speaker":"Travis Thomas","startTime":743.512,"endTime":746.504,"body":"you, and do as best you can"},{"speaker":"Travis Thomas","startTime":746.558,"endTime":749.871,"body":"while balancing those commercial"},{"speaker":"Travis Thomas","startTime":746.558,"endTime":749.871,"body":"and shareholder requirements."},{"speaker":"Travis Thomas","startTime":749.925,"endTime":753.185,"body":"That's been today's episode of"},{"speaker":"Travis Thomas","startTime":749.925,"endTime":753.185,"body":"the Team Buffalo podcast. I've"},{"speaker":"Travis Thomas","startTime":753.238,"endTime":756.605,"body":"been your host, Travis Thomas,"},{"speaker":"Travis Thomas","startTime":753.238,"endTime":756.605,"body":"and I look forward to seeing you"},{"speaker":"Travis Thomas","startTime":756.658,"endTime":759.758,"body":"in the next episode tomorrow."},{"speaker":"Travis Thomas","startTime":756.658,"endTime":759.758,"body":"Have a kick a$$ day and keep"},{"speaker":"Travis Thomas","startTime":759.811,"endTime":760.56,"body":"being amazing."}]}