In this episode, we put rollerblades on office chairs, share that Hans is learning Swift and Frank is reading a book, discuss why we record this podcast, and share which tech company is lobbying Frank. The Irish Council for Civil Liberties has filed lawsuits in Belgium and Germany accusing IAB Europe and its customers of violating the EU’s General Data Protection Regulation. The City of Stockholm’s school system is angry at parents for developing a software application, but is also violating the GDPR. LEGO has a customer service philosophy and a phenomenal Net Promoter Score let FRKE = [“fun”, “reliable”, “knowledgeable”, “engaging”]. Someone on the Internet thinks transparency can stifle creativity, slow decision-making, and form employee distrust, but we don’t think so. And The Verge is telling PR departments: “No more, everything’s ON the record.”
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