On today’s episode we are talking about how your handling of customer service might be killing your company.
Ali Cudby, Founder and CEO of Alignmint Growth Strategies, drives business transformation through intentional customer experiences. With over 20 years of expertise, she aligns strategy and implementation for unparalleled growth. As the bestselling author of "Keep Your Customers," Ali offers insights from real-world stories and CEO-led case studies. Her MINT Method, outlined in the book, fosters transformational customer loyalty. Previously at The New York Times Company, Golf Digest Magazine Group, and Animal Planet TV Network, Ali founded Alignmint in 2014. She also teaches Entrepreneurship at Purdue University and shares her expertise on podcasts, emphasizing the integral role of customer experience in business success.
Episode Highlights:
Top 3 Takeaways for the Audience:
How to Connect with Ali:
Website: https://alignmintforgrowth.com
LinkedIn: https://www.linkedin.com/in/alicudby/
On today’s episode we are talking about how your handling of customer service might be killing your company.
Ali Cudby, Founder and CEO of Alignmint Growth Strategies, drives business transformation through intentional customer experiences. With over 20 years of expertise, she aligns strategy and implementation for unparalleled growth. As the bestselling author of "Keep Your Customers," Ali offers insights from real-world stories and CEO-led case studies. Her MINT Method, outlined in the book, fosters transformational customer loyalty. Previously at The New York Times Company, Golf Digest Magazine Group, and Animal Planet TV Network, Ali founded Alignmint in 2014. She also teaches Entrepreneurship at Purdue University and shares her expertise on podcasts, emphasizing the integral role of customer experience in business success.
Episode Highlights:
Top 3 Takeaways for the Audience:
How to Connect with Ali:
Website: https://alignmintforgrowth.com
LinkedIn: https://www.linkedin.com/in/alicudby/