2023 SG&A Cost Study and Scorecard Highlights
Gen AI Breakthrough
Chapters
0:49
Welcome to this episode hosted by Murray Shevlin.
2:05
An overview of The Hackett Group’s study.
2:55
The macro trends observed this year.
6:42
What this data means.
10:02
How The Hackett Group defines Digital World Class organizations.
13:12
How companies achieve Digital World Class performance.
16:19
The importance of leveraging the right resources.
18:20
The elements of prioritization and visibility.
21:47
Other important steps to Digital World Class performance.
24:40
Reflecting on the key points of today’s discussion.
Gen AI Breakthrough
2023 SG&A Cost Study and Scorecard Highlights
Dec 12, 2023
Season 5
Episode 7
The Hackett Group
In this episode of the Business Excelleration® a discussion of The Hackett Group's new research, which details how difficult it has been for companies in both North America and Europe to sustain reductions in selling, general & administrative costs. With Benchmarking Principal Murray Shevlin and Benchmarking Principal Tom Kellaway.
The full show notes can be downloaded here.
