Changing Conversations
Change happens and manifests in Conversations, both for us as humans and for organisations. As leaders and employees we are never not in conversation. Conversations are elemental in making things happen, but it is still a blind spot with a huge potential for many of us. Conversations might be the smallest biggest thing in making organisations fit for humans and fit for the future. In this explorative podcast series, hosts Katrina Marshall Dyrting and Stig Albertsen will discuss Changing Conversations together with a range of conversation evangelists. The guests will include business leaders, as well as management thinkers and thought leaders from academia and beyond.
Changing Conversations
Elizabeth Stokoe - Effective conversations
Elizabeth Stokoe British is a scientist and Professor of Social Interaction at Loughborough University where she studies conversation analysis. In this conversation, we explore how Elizabeth’s research and experience could be applied to better understand and change conversations.
The key topics covered in this episode are:
- Our ability to predict the way a conversation is going to go
- The way that one word can change an entire conversation
- Mapping conversations to better understand which parts of them work less well
- The importance of “recipient design” in shaping great conversations
For references, links, and other episodes, visit the podcast homepage here.