Emotional Literacy is Learnable | Ep. 105

Being able to connect with people and navigate a social situation is not a “have it or you don’t” quality. It’s a learnable skill that gets nurtured by surprisingly simple practices. In this episode you’ll get connected with some of the ways that I broke out of emotional illiteracy.

You’ll also learn ...

• How to build your social capabilities without learning “charisma tricks”.
• How restoring your mental and emotional health is  the root structure of social competency in service.
• A 3-step process for shifting a bad work situation from something you’re simply “surviving” to something you actually have the power to change.
• How to give more balanced service by pulling back on an area that you commonly over-deliver on and give more to an area that you often miss.
• How mastering your emotional life is at the core of mastering your customer’s emotional life.
• What it means when you’ve been “working on yourself”, but some old emotional pattern shows itself.

Further Assistance:

Guides: Meditation that works for anybody plus a meditation that I think particularly transforms your emotional and social range.

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