Imagine if three simple words could help first responders find you faster in an emergency.

That’s exactly what this episode is all about — how the what3words app is making that possible.

Acting Fire Chief Matt Richardson and Michael Atkins, fire prevention officer, from Welland Fire and Emergency Services (WFES) are back to explain how this innovative, user-friendly tool divides the world into 3-by-3 metre squares and assigns each with a unique three-word address. This is a game-changer when it comes to communicating precise locations, especially in moments when every second counts.

We’re exploring why WFES is adopting what3words, how it compares to traditional location methods, and how residents can start using it today.

Here’s where you can learn more: https://what3words.com/embedded.fizzled.trial 

Whether you’re on a trail, at a park, or anywhere without a clear address, what3words can help emergency services find you.

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

When members of the City’s Corporate Leadership Team attend professional conferences, they’re building connections, gaining new ideas, and showcasing the innovation happening right here in Welland.

In this episode, Tara Stephens, director of legislative services and city clerk, and Marc MacDonald, chief communications & engagement officer, reflect on their recent experiences at the AMCTO and CPRS Elevate conferences. Tara shares takeaways from her presentation on strengthening municipal policy governance, while Marc recounts accepting a national award for Wonders of Welland.

From presenting best practices to learning from peers across the country, Welland’s leaders are bringing home fresh perspectives that inspire new approaches and keep our city’s momentum moving forward. 

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

Summer is here, and with it comes backyard barbecues, open air fires, time on the water—and a few seasonal safety reminders. Joining us today are Matt Richardson, Deputy Fire Chief, and Michael Atkins, Fire Prevention Officer with Welland Fire and Emergency Services. They’re here to share simple, practical tips to help keep your summer safe. 

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

We’re dishing out the details on one of the city’s tastiest seasonal activities: the Welland Supper Market.

Join Tori Royer as she walks us through what makes the Supper Market such a staple of summer—think delicious food, live entertainment, and a lively atmosphere. You’ll hear what to expect this year, plus where to find updates on vendors, entertainers, and more. Hint, it’s here: www.welland.ca/Events/eventsinfo/suppermarket.asp 

Keep listing as Fraser Mowat shares a look at the bigger picture of summer in Welland, from family-friendly festivals to community-wide programming that brings people of all ages together.

It’s the perfect episode to get your calendar and appetite ready for a season full of local fun.

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

What happens when City staff come together not just to serve the community but to support it in meaningful, hands-on ways? You get the Community Support Team.

In this episode, Janet Ferland, Adam Beres, and James Cronshaw are sharing how this staff-led group has grown from supporting a single cause to championing dozens of local initiatives. From food drives and fundraising barbecues to mitten trees and period product campaigns, this team is a behind-the-scenes force for good in Welland.

We’re talking about the events they host, the organizations they support, and the impact these efforts have on both the community and the staff involved. Plus, we get a sneak peek at what’s new for them in 2025.

If you’ve ever dropped off a donation at City Hall or bought a raffle ticket, this episode shows how it all adds up—and why it matters.

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

What happens when you mix sunshine, sneakers, and a whole lot of self-esteem? You get Welland Girls Sports Day—a confidence-boosting celebration of movement, mentorship, and trying something new.

With this episode, we’re taking to the courts and fields at Empire Sportsplex to hear directly from the girls getting in the game, a proud parent cheering from the sidelines, volunteer coaches guiding the fun, and representatives from Canadian Tire Jumpstart Charities and the City of Welland.

Together, they share why this free, inclusive event matters to the community—and especially to young girls. From first-time sport experiences to the power of female role models, this episode highlights how Girls Sports Day builds confidence, friendships, and a love of physical activity.

Tune in for conversations that champion the joy of getting in the game—Welland style.

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

Get ready for a celebration of confidence, community, and girl power! Welland Girls Sports Day is almost here, and we’re diving into what makes this event such an exciting and meaningful experience for young athletes in our city.

Joining us are two champions of youth engagement—Michele O’Keefe, senior director of athletics and student engagement at Niagara College, and Tori Royer, recreation coordinator with the City of Welland. They share how this high-energy day came to life, what’s in store for participants on Saturday, June 7, and why introducing girls to sport in a fun, welcoming environment matters more than ever.

From volleyball to softball, basketball to tennis, Girls Sports Day isn’t just about trying new things—it’s about inspiring confidence, encouraging active lifestyles, and creating lifelong connections. Tune in to find out how this incredible event is helping shape the future of sport in Welland—one empowered girl at a time! 

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

Get ready to mark your calendars and sway to the beat—Concerts on the Canal is back, and this year’s series promises unforgettable nights of live music, local talent, and canal-side vibes.

In this episode, Aaron Berger, recreation coordinator, is here to talk all things Concerts on the Canal. From how this award-winning series came together to what’s new in 2025, Aaron shares the behind-the-scenes stories of curating a season that will bring people together at one of Welland’s most scenic venues: the Merritt Park Amphitheatre.

Tune in to find out what to expect from this year’s lineup, why free live music matters to the community, and what makes this summer tradition a must-attend for residents and visitors alike.

For full details on dates and performers, visit https://www.welland.ca/Events/eventsinfo/concertsOnTheCanal.asp 

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

What do freedom seekers, hidden routes, and local history have in common? They all converge in a powerful new exhibit at the Welland Museum that explores the legacy of the Underground Railroad.

We sit down with Lisa Mooney, executive director, and Emily Hodgson, curator at the museum, to uncover the role the Underground Railroad played in Canadian history—and how Welland fits into that story. From artifacts and documents to personal stories of courage, Lisa and Emily share how the museum is preserving and presenting this vital part of our past.

We also explore how the exhibit came to life and why it remains so important today—to remember, reflect, and recognize the journeys that shaped our community.

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

After a little more than a year of settling in, learning the ropes, and making an impact, Jessica Ruddell, director of community services, returns to reflect on her experiences since joining Team Welland. From standout accomplishments across the Community Services department to identifying where change can make a difference—and embracing opportunities to be efficient and innovative—Jessica shares what she’s proud of, what she and her team have learned, and what they’re excited to tackle next. We also explore the robust range of programs, events, and facilities that help our city thrive.

Whether you’re curious about what’s been happening behind the scenes or what’s ahead in 2025, this episode offers an inside look at how community connection drives the daily work being done in Welland. 

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

Get ready to dig into all things green with this Earth Day episode. Tori Royer and Justin Beaulieu are here to chat about the exciting events and community initiatives happening in Welland in honour of Earth Day.

From the City’s ongoing commitment to sustainability and growing our urban forest to the family-friendly Earth Day Extravaganza, free tree giveaway, and community clean up, there are details galore about Welland’s environmental efforts.

You’ll find everything you need to know about Earth Day in Welland right here: https://www.welland.ca/events/eventsinfo/earthdayExtravaganza.asp

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

Welland’s theatre scene is about to sizzle, and we’re bringing you the scoop on what Canalside Players is serving up. In a community that proudly supports arts and culture, this local theatre troupe is staging Five Alarm, a comedy with big laughs and generous doses of spice and heart.

Tori Royer, one of the City’s recreation coordinators, is joined by the show’s director, Jessica Sweeny. Together, they’re pulling back the curtain on this delightful, must-see production and how Canalside Players continues to entertain audiences and enrich our community.

If you’ve got a love for local theatre, you’ll find all the dates and ticket details right here: City of Welland: Canalside Players presents Five Alarm 

You won’t want to miss this show!

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

Parking in Welland just got easier, and we’re bringing you the scoop on what you need to know.

The City recently introduced a new digital parking permit system, making it more convenient than ever to apply for and manage permits online. 

We’re speaking with James Cronshaw, supervisor of parking & bylaw enforcement, to break down the essential details about how this system works and what it means for residents (and even visitors). This is a glimpse into how Welland is embracing technology to improve services and enhance efficiency.

And, for those who aren’t comfortable using digital services, no problem—we’ll also highlight the measures we’ve got to continue supporting all residents and ensuring everyone can access municipal parking with ease.

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

We’re still in the grips of winter, but it’s never too early to start planning for an active spring and summer in Welland. From fitness and sports to arts and adventure, this is a city that offers a range of programs for all ages, abilities, and interests. 

Listen along as Laura Chatterton and Nicole Pilote share a preview of what’s ahead and the key dates to mark on your calendar. Heads up: March 5 is your first chance to see the spring/summer slate of programs.

You’ll find everything about registration right here: https://www.welland.ca/wwc/programRegistration.asp

Whether you’re looking to get moving, learn a new skill, or return to a favourite class, there’s something for everyone and we’ve got a spring and summer to get excited about.

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

Welcome back to What’s Up, Welland? We’re kicking off Season 4 as we do every season: with none other than Mayor Frank Campion.

Join us as we sit down with Mayor Campion to discuss what’s ahead for Welland, and get the inside scoop on the projects, plans, and progress shaping our community. It’s a brand-new season, and there’s lots to talk about – so let’s get started.

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

Another season of What’s Up, Welland? winds down, and it’s with a heap of thanks to our guests—from staff to the various groups in Welland and beyond—for the stories we got to share.

Of course, we’ll be back for Season 4. But we’re looking to change things up, and we want your ideas and suggestions to help shape our plans.

Is there something different you’d like to see and hear the next time our mics are plugged in?

Let us know and let’s see what comes together. Leave comments for us at www.engagewelland.ca/podcast

Thanks for tuning in and returning for more.

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

For 50 years, The Hope Centre has been a cornerstone of compassion and care in Welland. Here to highlight the organization’s vital services are Jon Braithwaite, CEO, and Jennifer Sinclair, community engagement coordinator.

Providing programs that address food security, housing support, and skill-building, the centre also functions as a community hub where partnerships with other organizations create a safety net of services for those in need.

But our conversation doesn’t end there. As The Hope Centre celebrates its 50th anniversary, we delve into its origins and look ahead to its future, warmly acknowledging the incredible work that happens when a community comes together.

Complementing the insights and stories shared by Jon and Jennifer, the Celebrating 50 Years of Hope video series showcases resilience and dedication from people who’ve made the centre’s last five decades impactful. You’ll want to watch and you’ll find everything here: https://thehopecentre.net/celebrating-50-years-of-hope/ 

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

For two centuries, the Welland Public Library has been so much more than a place to borrow books – it has served as a cornerstone of community connection. In this milestone anniversary episode, we touch on the library’s rich history, highlight its role as a hub for learning and exploration, and celebrate its evolution as a welcoming space for everyone.

Join Annie Ferguson, Niny Plaza, and Kerri Turner for a chat about the library continuing to satisfy Welland’s thirst for knowledge and provide essential resources, programs, and services to meet the diversifying needs of our growing community.

With an open invitation for everyone to celebrate the library’s 200-year legacy on November 27, staff are excited to showcase a treasured institution at the heart of building vibrant community connections. 

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

On the heels of the first Council budget meeting and a report on Welland’s community engagement process, there’s no better time for Marc and Paul to recap what was presented and discussed, and to highlight what’s still to come.

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

When it comes to protecting and supporting Niagara’s young people, the Kristen French Child Advocacy Centre is at the heart of the community. Brian Bratt, executive director, is here to explain how this organization provides a safe, welcoming space for children and youth who have experienced trauma. With a multi-disciplinary approach to offering supportive services and programs, the Advocacy Centre ensures each child feels valued, protected, and heard.

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

This is an episode that shines a light on the Niagara Sexual Assault Centre and the essential work being done with survivors of sexual violence.

From emergency response and immediate crisis support to counseling and support groups, the centre offers a variety of services tailored to meet the unique needs of survivors. Tricia Cosgrove, community relations manager, walks us through these services and especially highlights the public education program, a vital part of their mission to foster a safer, more informed community.

Tune in to learn more about the important role the Niagara Sexual Assault Centre plays in supporting survivors and educating our community about the power of compassion, advocacy, and healing.

For more information, you’ll want to visit www.niagarasexualassaultcentre.com/

And, it’s important to know, anyone who has been sexually assaulted can call the 24-hour crisis line at 905-682-4584. 

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

Welcome to a heartwarming chat about a seasonal community tradition – the Welland Food Drive. Monique Finley and Jennifer Sinclair are sharing insights about this long-standing event and its impact on Wellland’s food security efforts.

The first weekend of November is when this food drive unites the community to support The Hope Centre, Open Arms Mission, and Salvation Army in the essential services they provide those in need.

Tune in to learn about donations, the items most needed, and how this event helps address local hunger.

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

When a community agency is focused on empowering individuals to live independently and with dignity, it calls for a closer look at who they are and what they do.

Community Support Services of Niagara (CSSN) provides essential programs that meet the needs of seniors, adults with disabilities, and those seeking support to stay active in their homes and communities. Christine Bissonnette, community engagement fundraising specialist, shares stories and provides details on the programs and services designed to promote well-being, reduce isolation, and keep people happy in their homes.

From meal delivery services to friendly visiting programs, transportation assistance, and social activities, CSSN has a range of supports to help people stay connected and thrive.

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

This week marks the conclusion of the 2025 budget process conversation and we’re wrapping up with a look at the asset management and nine-year capital plans.

Anka Vuksan Scott is continuing to offer her budget insights, and joining her in sharing the information is Matt Main, manager of infrastructure and assets.

These focused podcast chats may be at an end, but Welland’s municipal budget process is well underway. You can follow along, ask questions, and keep informed at www.engagewelland.ca/2025budget. 

You can catch all past episodes and leave us comments at www.welland.ca/podcast/

As the City of Welland begins the process to engage the community on the composition of Council, we’re catching up with Tara Stephens, director of legislative services/city clerk, to understand what this means.

From exploring how changes could enhance efficiency to discussing streamlined governance, we’ve got a great guest who’ll let us know what’s in store and how and why feedback from community will be central to the decision-making.

With public engagement at the centre of any changes, residents will be encouraged to have a say in the future of City Council. 

You can catch all past episodes and leave us comments at www.welland.ca/podcast/