Christian Business Concepts

Leading Through the Storm: A Biblical Blueprint for Leading In A Crisis

Harold Milby

Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.

0:00 | 28:02

We would love to hear from you. Send us a text message now by clicking HERE!

A business crisis doesn’t just test your strategy, it tests your foundation. We talk candidly about the storms every leader will face and why the difference between collapse and resilience is rarely the storm itself. It’s what you built before the pressure hit, and how you lead when uncertainty is high.

I walk through the modern realities of crisis management for Christian business owners: economic downturns, inflation, supply chain disruption, cybersecurity breaches, AI-driven job displacement, public backlash, lawsuits, and more. Then we anchor it in Scripture with clear leadership lessons from Joseph’s famine preparation, Nehemiah’s prayerful rebuilding under threat, and Jesus calming the storm. The thread is consistent: calm authority, clear thinking, and steady faith change the emotional temperature of your entire team.

You’ll also get a practical, step-by-step crisis leadership framework you can apply immediately: pause and pray for wisdom, clarify reality with facts, communicate clearly and honestly, stabilize the core pillars of cash flow, customers, culture, and communication, take decisive action, and protect your people because they are not line items. We close with preparation habits that function like an early warning system and a reminder that fear narrows thinking, while faith restores courage and a sound mind.

If this helped you, subscribe for more biblical business leadership, share it with a friend, and leave a review so more leaders can build on rock before the storm arrives.

Welcome And Why This Matters

SPEAKER_01

Thanks, Kelly. And uh once again, I want to thank you for downloading this episode of the Christian Business Concepts Podcast. Welcome, everybody. I'm your host, Harold Milby. And whether this is your first time listening or you're one of the many faithful listeners, I'm excited that you've decided to join us today. You know, each week we take powerful biblical principles and uh we apply them to, you know, business concepts in order to help Christian business owners, Christian business leaders find true godly success. So whether you own a business, whether you lead an organization or you manage an apartment, the principles that we'll be talking about today is for you. You know, you can help CBC a great deal by sharing this podcast with four or five other people or friends, or by putting the link to this podcast on a post uh on your Facebook and LinkedIn pages. So please help us to grow the CBC community uh to help us reach a million businesses around the world. You know, we're heard in over 80 countries around the world. I'm always humbled by that. Uh there's so many of these countries I've never even been to. I've not been to a lot of countries. I've been to four or five. Uh, but I've never been to Australia, who happens to be um, you know, Sydney is the largest city in the world as far as downloads uh for this podcast. Not the largest country the United States is, but the largest city is Sydney, Australia. So I have a real heart for you folks there in Australia. And uh, even though I don't know anybody, I've never been there, but uh, we sure are glad that you're listening, and I'll be glad to come uh to uh Australia and come to Sydney. Uh so you know, if uh that's something that uh you have uh an opportunity to help facilitate, I'll be glad to come. Now, as always, it's my goal and desire to enlighten, encourage, and empower you as a Christian leader and business owner. And uh that that's

Storms Hit Everyone In Business

SPEAKER_01

so important to us. And um, you know, I want to jump in and get started today because today we're gonna talk about something that every leader will face at some point, and that is to have that that you'll have to lead and manage through a crisis. Now it's not a question of if a crisis comes, but when it comes. Because the word of God is clear. Storms are going to come. Jesus said in Matthew 7, 25, and the rain descended and the floods came and the winds blew and beat upon beat upon that house, and it fell not, for it was founded upon a rock. So notice something very powerful. The rain fell on both houses. Uh, the difference was not the storm, the difference was the foundation, because the storm came to both of them. You know, the reality of modern business crisis is honestly, it's it's uh, you know, the world we're we're leading in and living in today. And some of the major crises that businesses uh are facing today include economic downturns and inflation. Uh there can be supply chain disruptions. Uh there can be a big one, could be cybersecurity breaches or AI disruption, job displacement, maybe talent shortages, um cultural and uh political issues, uh public relations and social media backlash, regulatory changes, um, you know, even lawsuits. And whether you're whether you should be sued or not, it's irrelevant. They can come. Because in this country, you can sue anybody for anything anytime. Um maybe there's some compliance issues that you failed to do, or maybe there's leadership scandals, um, or maybe a sudden loss of some very key people. Uh, and then let's not forget natural disasters too. So there's a lot of crises that can happen in an organization and in a business. You know, in recent years, we've seen this global pandemic shut down entire industries. Um in my lifetime, we've seen banks collapse, we've seen billion-dollar companies fall and just because of maybe ethical failures. Uh, crisis is really not that rare anymore. I mean, it's part of the modern leadership environment. You know, Andy Grove, who's the former CEO of Intel, you know, he said one time, only the paranoid survive. Now, he wasn't talking about fear, he was talking about awareness. He was talking about being aware. And what does God say about crisis? You know, the Bible's not quiet about crisis. In fact, the Bible is full of leaders that are navigating through a crisis. You know, Psalms 46 and 1 says God is a refuge and strength, a very present help in trouble. Not a distant help, but a present help, a very present help. Isaiah 43 and 2 says, When thou passest through the waters, I will be with thee. Notice it does not say if you pass through the waters. It says, it says, when you pass through the waters. Crisis is always going to be a part of leadership. But so can divine guidance. You know, uh let's look at some uh uh examples of leaders in the Bible that are leading through crisis. Of

Joseph, Nehemiah, And Jesus In Crisis

SPEAKER_01

course, you have Genesis chapter 41. We talk about Joseph there, and he was facing an economic crisis. It was not just an economic crisis, but he had to manage it. You know, Pharaoh had a dream, he had seven, and that dream meant seven years of plenty followed by seven years of famine. So Joseph doesn't panic, he prepares, he creates a storage strategy, right, during the abundant time, and then he implements this structure uh before the crisis ever hits. And so the result of that is that Egypt survives, nations are fed, Joseph rises to a very high position of leadership. So, what's the lesson we can learn from that? Well, preparation during prosperity determines survival during scarcity. Uh, but that was a crisis. Another is Nehemiah. Uh Jerusalem wall, the walls of Jerusalem were all broken down, the people were discouraged, the enemies surrounded them. But Nehemiah does three critical things. First of all, he prays. That's in Nehemiah chapter one. In Nehemiah chapter two, he assesses the damage, but he does it quietly. And then third, he builds with one hand and holds a weapon in the other. This is crisis leadership. Uh you know, Jesus, if we look at his example in the storm in Mark chapter four, the disciples panicked. They saw a crisis. Jesus was sleeping. So they wake him up, they're terrified, and he just speaks to the wind, peace be still, and the storm obeyed him. The difference between panic and peace was their proximity to Christ. And let me say this to you the difference between panic and peace in your life should be the proximity to Christ. It's how close are you to him. Leadership in crisis requires very calm authority. If you panic, your team's gonna panic. So what's a crisis? A crisis is defined really as an unexpected threat, maybe a a high, very high stakes disruption. Umbe it's a moment that demands that you make decisions quickly, uh, or a situation where the uncertainty is really high and the consequences could be very severe. And a crisis will always expose a leader for who they are, what they believe, and how they respond. Warren Buffett said one time, he said, only when the tide goes out do you discover who had been swimming naked. So crisis reveals things, crisis reveals character. Now,

Early Warning Signs You Cannot Ignore

SPEAKER_01

what are some of the warning signs that a crisis may be brewing? Because you want to you want to look at those signals. As I as I quoted earlier, um, you know, you you've got to look for these signals. It's not that you walk in fear, but you have to be able to recognize signals. So maybe here are some warning signs in business, okay? Uh could be declining cash flow. Um maybe you're seeing an increase in employee turnover. Uh, maybe you're seeing an increase in customer complaints, or you begin to see that people are taking, maybe you're taking, ethical shortcuts and then trying to justify those. Um rapid and uncontrolled growth. Now that can be seen as a positive thing, but let me tell you, if you have rapid uncontrolled growth, that's not a good thing. Uh, it could be burnout at different leadership levels, or maybe communication breakdowns when you didn't have them before. Or maybe it's an overdependence on one revenue stream. Um, or you just ignore small things. You know, I have worked with leaders. Um, I was trying to help uh a man who had a small business. He wanted me to come in and run the business for him. In reality, he really didn't want me to run the business for him. He just wanted me to be there, but he didn't want to let go of anything and he didn't want to listen. Uh, but I remember talking to him about safety and that there were several safety violations that I saw that were very concerning to me. And uh he just made the statement. He said, you know, we've never had a problem before doing that. But let me tell you something, and and in regards even to safety, but it it also filters into other things. But with regard to safety, you know, it it never is a problem until it becomes a problem. You know, there's never, never a problem until it happens. And that's how people see it, but that's not how you should see it. Proverbs 27 and 12 says, a prudent man foresees the evil and he hides himself, but the simple pass on and are punishment, uh, are punished. See, discernment prevents disaster. You need to look and and look for these red flags. Um, you know, you you you need to you need to look at them. You know, as I said, we talked about cybersecurity being a could be a problem, you know. I mean, just one breach can destroy your business overnight. Just one breach. It's very, very important. Um you know, you've got a lot of AI disruption that I mentioned. Um, you know, there's a lot of industries that are shifting and leaders are ignoring the innovation. Uh, but when you totally ignore it, you you put a lot at risk. You know, Blockbuster ignored live streaming, they're gone. Kodak ignored digital photography and almost went completely bankrupt. Um, complacency itself is really a crisis. It's just quiet. Um, you know, you you could have all kinds of issues, you know, financially financially you're overextended. Um, you know, you've got to have cash. Cash is like oxygen, you know, without the oxygen you suffocate.

A Six-Step Crisis Leadership Framework

SPEAKER_01

So let let me give you a crisis leadership methodology. Okay, let me give you a biblical and practical framework for leading in crisis. The first thing that you do, and I mean this sincerely, the first thing you do is you pause and you pray. Before reacting, pray. You know, James 1 and 5 says, if any of if any of you lack wisdom, let him ask of God who giveth liberally and upbraideth not. It's important that we ask God for wisdom. It's important that we ask God for direction and guidance. Crisis is not the time for ego. That's not the time to exercise an ego. It's time for dependence and dependence upon God. So that's the first step. The second step is to clarify reality. What is the actual reality? I'm not talking about rumors, I'm not talking about assumptions, I'm talking about getting the facts together. What are the facts? Declare what the reality is. Okay? No matter how uncomfortable that may be. Now, Proverbs 18, 13 says, He that answers a matter before he hears it, it is folly and shame unto him. So what you don't want to be doing is making decisions before you have all the facts. It's going to be a real problem. Don't respond emotionally. That's not what you want to do. You want to respond very strategically. All right, step three, you want to communicate very clearly, but at the same time very honestly. You know, silence, if they don't hear from a leader during a crisis, it creates a lot of fear within the organization, within leadership, uh, within employee ranks, uh, because the employees then just imagine the worst case scenario. So you you you want to be transparent. You don't want to be reckless. I'm not talking about being reckless with information. Um but but you want to be transparent. You know, in crisis, when you give clarity, it really calms people and it calms the chaos. All right, step number four is you've got to stabilize the core. So what is that? Well, you've got to make sure that you stabilize and focus on your cash flow, customers, culture, and communication. Those are your four pillars that you need to focus on and stabilize during a crisis. Cash flow, customers, culture, and communication. Everything else is secondary, those are primary. All right. Step number five, take decisive action. Do something. Indecision only multiplies the damage. If you're 80% there, you need to take action. You know, Joshua 1 9 says, be strong and of good courage, be not afraid. Courage doesn't mean reckless. It doesn't mean reckless, it means forward movement despite uncertainty. And that's exactly what Joshua was facing. But he still had to move forward. That's why you need courage. Step six, you need to protect and support your people. Your employees are not line items. Okay. Most most business owners take employees and they either put them in one of two columns, they put them in an asset column, or they put them in the liability comment uh uh uh column uh within their financials. That's how they see their employees. But you always should see your employees as assets, not liabilities. Okay? So you protect and support your people. They're human beings. You know, Psalm 78 and 72, verse 72 um says about David, it says, so he fed them according to the integrity of his heart and guided them by the skillfulness of his hands. He had integrity, he was a person of integrity. Uh it said, skillfulness of hands, it said. Uh so both of those things matter, integrity and your skill, they both matter. So you want to in uh support your employees maybe by increasing the amount of times that you communicate, maybe you communicate more often, maybe you offer some flexibility, uh, or maybe uh provide some mental health support. I don't know. I'm just saying though these things because that could be the case. Uh maybe make sure that you give clear expectations uh and encourage prayer, encourage unity. That's not against the law. You have every right to encourage prayer. You cannot make people prayer uh pray, you cannot make people listen when you pray. That that is against the law, but you can encourage them to pray, and you have every right to do that. You know, during COVID, there were many companies that prioritized people over profit, and they retained a group of loyal employees. You know, Howard Schultz of Starbucks, he emphasized partner care during economic downturns. People remember how you treat them in a crisis. You know, you think about a captain, you know, of a ship. A captain doesn't abandon ship during a storm. He grips the wheel even tighter, he adjusts the sails, he studies the wind, he reassures the crew. If the captain panics, then the crew uh will begin uh to mutiny uh to to mutiny. And uh so we don't we don't want that. We we definitely don't want that. If the cap if the captain studies himself, then the crew gains confidence. Uh so you are the captain. Where should you focus uh during a crisis? Um, you know, those are the things that we've talked about. Again, people over ego. Uh don't make things come complex, make them simple. Um, you know, long-term trust over short uh short-term optics, don't worry about the optics. You know, Hebrews 12 and 11 says, now no chastening for the present seemeth to be joyous, but grievous. Nevertheless, afterward it yields the peaceful fruit of righteousness. So crisis can refine your organization, your people, and yourself.

Build The Ark Before Floods

SPEAKER_01

See, gold is purified by fire. So that's why preparation is so critical. You know, Noah prepared before the rain even fell. Most people don't know this, but it had never rained upon the earth until it started to rain after Noah prepared the ark and it flooded the earth. They had never rained before. The dew, there was dew every morning that that was upon the plants and the foliage that watered everything, but there had never been rain before. So keep in mind that he prepared before the rain ever fell, before he ever seen rain for the very first time. So preparation is actually faith in action. Okay. Faith in action. So the time to build the ark is before the flood. You don't wait until afterwards. So you should, you should, you know, to apply that, you should look at things like making sure you have some cash reserves, uh, make sure that you have a diversity of revenue streams, that you don't have all your eggs in one basket. You don't, you know, 90% of your income doesn't come from one customer. Uh you should have uh some planning exercises based upon different scenarios. Uh you should have uh all kinds of processes that are documented. And you need to train your leaders in how to make decisions under pressure. That's key. That's huge. How to make decisions under pressure. And the time to build the ark is before the flood. So make sure that you think about that.

Fear, Courage, And Refiner’s Fire

SPEAKER_01

Now, you know, there is an emotional an emotional side to crisis leadership, and I get that, because a crisis a lot of times will trigger fear. But fear, fear, you need to understand this. What fear does in the in in leaders, fear uh unchecked, begins to narrow a person's thinking because of the fear. It contracts your thinking. You know, first John 4 18 says perfect love casts out fear. So you lead with courage that's rooted in faith. Uh, you know, the Bible says that God has not given us a spirit of fear, but of love, power, and a sound mind. So we don't walk in fear. I'm not saying that you can't have fear that comes upon you at times, but what I'm saying is that we don't allow fear to contract our thinking. We don't allow fear to control us, we don't allow fear to get rooted. Okay. Uh your team is not going to remember every decision that you make. That they're going to remember how you made them feel. You know, I once knew um uh a business owner um who he had a manufacturing plant uh plant and it burned down. And he had a lot of issues. He had insurance delays. He had a lot of supply chain chaos. There were employees that were very uncertain. But instead of hiding, he had all the employees, and there were a couple of hundred, and he had them gather at the burn down factory, and he looked at all of them and he said, We will rebuild, and no one here will walk this alone. And they started cleaning up. He worked overtime, uh securing some temporary facilities. He took a personal pay cut before laying off anybody, and within two years, that company was stronger than it was before. And that crisis, the way he led through that crisis, forged a lot of loyalty. You know, if you look at like Jamie Dimon, he led JP Morgan through a very financial turbulent time because he maintained capital discipline. If you want to look at somebody very modern, look at Elon Musk. I mean, he he navigated Tesla when they were very close to bankruptcy and just complete destruction. He doubled down on his mission clarity. You know, that was so important. So there's always this consistent thread that we see this through leaders. It's clarity, conviction, and communication. Those are very important. So you you you need to, when you're when we're talking about preparation, you ought to identify maybe your top 10 potential threats that that could be and have a pro a plan for that. And then maybe develop a response team or have a group of leaders that will be tasked with responding to any kind of crisis. Um, and then you need to have maybe some templates of communication and how that's going to work. Uh, maybe run some annual crisis simulations. Um, you know, and I think it's important to build prayer and accountability circles. I really do. You know, Proverbs 24, 6, you hear me quote it all the time, in the multitude of counselors, there is safety. So don't try to carry crisis by yourself. You know, the there's a refining purpose of a crisis. You know, Romans chapter 5 says tribulation works patience, and patience experience and experience hope. So crisis can deepen your character, it can deepen your faith, it can deepen your unity, and it can deepen your innovation. You know, there's a lot of companies who pivot during a crisis and they discover they have strengths that they never knew they had. You know, often a lot of times your greatest breakthroughs are hidden inside some of the greatest storms. You know, as I said before, we talked about a refiner's fire in gold, it's also in silver. So when silver's refined, it's it's heated until the impurities rise to the surface. And then that refiner knows it's ready when he can see his reflection. So he can skim all that off. And then once he can begin to see his complete reflection, then he knows he's got it all. So crisis is what brings that heat to help us refine. And those impurities rise. Maybe it's some weak systems that you have or poor communication or a very fragile culture. Uh it may show you that you have leadership gaps. I see that happen all the time. But if you handle it correctly, if you handle it correctly, you're gonna have a lot of positive things that come from that. Because God sees his in for his reflection in the integrity of your leadership because of the refinement that you go through when you go through a crisis.

Action Steps, Prayer, And Closing

SPEAKER_01

So as we uh wrap this up, you need to make sure that you identify at least one potential crisis your business could face, and then begin building reserves, uh, strengthen your communication systems, maybe create a written crisis response plan. I love that idea. Um and then pray daily for wisdom and discernment. Remember, storms are inevitable, they're gonna come. Crisis are gonna come, but destruction itself, that's optional. You know, Matthew 7.25 uh reminds us the house built on the rock stands. So you got to build it on the rock. And to do that is to prepare for it. Now, Lord, we come before you in the name of Jesus. Lord, as Christian business owners, as Christian business leaders, Lord, I ask that you help us to understand storms and crises, Lord, and help us to understand that they're gonna come in life. So we're asking you today, Lord, to help us to stand firm during those crises and to lead and to be able to lead, Lord, by using your principles that we've talked about today. Help us to deepen, Lord, our understanding and to depend upon you and get your direction during those times. Lord, I thank you for bringing your true success even during a crisis. And Lord, I ask for this in Jesus' name. Amen and amen. Well, thank you so much for downloading this podcast and be sure this uh be sure to share this podcast with four or five other people and uh help us grow the CBC community. Well, looks like that we're out of time for today. So until next time, remember, Jesus is Lord, and even in crisis, he is still on the throne and wants you blessed.

SPEAKER_00

Thank you for tuning in to my streets, Christian Business Coming. Go to Christian business coming from come for more information and resources.