{"version":"1.0.0","segments":[{"speaker":"Chace Torres","startTime":13.92,"endTime":15.63,"body":"Ladies and"},{"speaker":"Chace Torres","startTime":13.92,"endTime":15.63,"body":"gentlemen, welcome back to an"},{"speaker":"Chace Torres","startTime":15.63,"endTime":19.26,"body":"all new episode of the bearded"},{"speaker":"Chace Torres","startTime":15.63,"endTime":19.26,"body":"biomed. I'm your host Chace and"},{"speaker":"Chace Torres","startTime":19.26,"endTime":20.91,"body":"today I am joined by"},{"speaker":"Chace Torres","startTime":21.92,"endTime":25.01,"body":"really somebody that's been in"},{"speaker":"Chace Torres","startTime":21.92,"endTime":25.01,"body":"the field for so long, you got"},{"speaker":"Chace Torres","startTime":25.01,"endTime":27.71,"body":"to give it up for him. Al"},{"speaker":"Chace Torres","startTime":25.01,"endTime":27.71,"body":"Moretti,"},{"speaker":"Chace Torres","startTime":29.07,"endTime":33.27,"body":"I want you to really, of course,"},{"speaker":"Chace Torres","startTime":29.07,"endTime":33.27,"body":"we're going to talk about you"},{"speaker":"Chace Torres","startTime":33.27,"endTime":36.36,"body":"know, his current company, we're"},{"speaker":"Chace Torres","startTime":33.27,"endTime":36.36,"body":"Novo he's with but I really want"},{"speaker":"Chace Torres","startTime":36.36,"endTime":39.9,"body":"to get into the meat and"},{"speaker":"Chace Torres","startTime":36.36,"endTime":39.9,"body":"potatoes of what makes lol like"},{"speaker":"Chace Torres","startTime":40.71,"endTime":44.88,"body":"he's been doing this so long. He"},{"speaker":"Chace Torres","startTime":40.71,"endTime":44.88,"body":"has such a plethora of knowledge"},{"speaker":"Chace Torres","startTime":44.88,"endTime":47.67,"body":"that he could share with us. And"},{"speaker":"Chace Torres","startTime":44.88,"endTime":47.67,"body":"that's what we're here to tap"},{"speaker":"Chace Torres","startTime":47.67,"endTime":51.66,"body":"into today. So Al welcome how"},{"speaker":"Chace Torres","startTime":47.67,"endTime":51.66,"body":"you to thank you Jays are doing"},{"speaker":"Chace Torres","startTime":51.66,"endTime":54.66,"body":"fabulous, man, appreciate this"},{"speaker":"Chace Torres","startTime":51.66,"endTime":54.66,"body":"opportunity to chat with you"},{"speaker":"Chace Torres","startTime":54.66,"endTime":57.87,"body":"here today. And really excited"},{"speaker":"Chace Torres","startTime":54.66,"endTime":57.87,"body":"really, really looking forward"},{"speaker":"Chace Torres","startTime":57.87,"endTime":61.17,"body":"to have a great fun conversation"},{"speaker":"Chace Torres","startTime":57.87,"endTime":61.17,"body":"here. Yeah, it's been on the"},{"speaker":"Chace Torres","startTime":61.17,"endTime":63.9,"body":"docket for a while. And we"},{"speaker":"Chace Torres","startTime":61.17,"endTime":63.9,"body":"finally got our schedules to"},{"speaker":"Chace Torres","startTime":63.9,"endTime":67.23,"body":"link up so it worked out"},{"speaker":"Chace Torres","startTime":63.9,"endTime":67.23,"body":"perfectly. Ali was manning the"},{"speaker":"Chace Torres","startTime":67.23,"endTime":68.55,"body":"dots connect eventually"},{"speaker":"Chace Torres","startTime":69.81,"endTime":72.75,"body":"biomed find a will one way or"},{"speaker":"Chace Torres","startTime":69.81,"endTime":72.75,"body":"another. That's right. That's"},{"speaker":"Chace Torres","startTime":72.75,"endTime":76.86,"body":"right. So yeah, if you wouldn't"},{"speaker":"Chace Torres","startTime":72.75,"endTime":76.86,"body":"mind, just tell us about you"},{"speaker":"Chace Torres","startTime":76.86,"endTime":80.79,"body":"tell us about the career just"},{"speaker":"Chace Torres","startTime":76.86,"endTime":80.79,"body":"what led you here to today."},{"speaker":"Al Moretti","startTime":82.319,"endTime":85.139,"body":"You know, that's a"},{"speaker":"Al Moretti","startTime":82.319,"endTime":85.139,"body":"great a great preface. So, you"},{"speaker":"Al Moretti","startTime":85.139,"endTime":90.089,"body":"know, like myself, myself, like"},{"speaker":"Al Moretti","startTime":85.139,"endTime":90.089,"body":"so many others. I have to say,"},{"speaker":"Al Moretti","startTime":90.089,"endTime":95.819,"body":"we fell into this industry"},{"speaker":"Al Moretti","startTime":90.089,"endTime":95.819,"body":"initially by total accident. You"},{"speaker":"Al Moretti","startTime":95.819,"endTime":101.129,"body":"know, I lean back and think back"},{"speaker":"Al Moretti","startTime":95.819,"endTime":101.129,"body":"to when I was thinking about"},{"speaker":"Al Moretti","startTime":101.129,"endTime":105.629,"body":"what I wanted to do post high"},{"speaker":"Al Moretti","startTime":101.129,"endTime":105.629,"body":"school, undergraduate studies of"},{"speaker":"Al Moretti","startTime":105.629,"endTime":110.939,"body":"whatever and just life and I"},{"speaker":"Al Moretti","startTime":105.629,"endTime":110.939,"body":"spent about two years actually,"},{"speaker":"Al Moretti","startTime":110.939,"endTime":115.319,"body":"after high school, just in the"},{"speaker":"Al Moretti","startTime":110.939,"endTime":115.319,"body":"workforce, I at that time, just"},{"speaker":"Al Moretti","startTime":115.319,"endTime":120.479,"body":"didn't really have a real desire"},{"speaker":"Al Moretti","startTime":115.319,"endTime":120.479,"body":"to continue on with something"},{"speaker":"Al Moretti","startTime":120.599,"endTime":122.729,"body":"because I wasn't sure and I"},{"speaker":"Al Moretti","startTime":120.599,"endTime":122.729,"body":"wanted to make money. I couldn't"},{"speaker":"Al Moretti","startTime":122.729,"endTime":125.759,"body":"wait like we all do. So I did"},{"speaker":"Al Moretti","startTime":122.729,"endTime":125.759,"body":"that for two years. And I said,"},{"speaker":"Al Moretti","startTime":125.759,"endTime":128.189,"body":"after two years, I think I gotta"},{"speaker":"Al Moretti","startTime":125.759,"endTime":128.189,"body":"find a better way making money"},{"speaker":"Al Moretti","startTime":128.189,"endTime":130.619,"body":"in the future, because this was"},{"speaker":"Al Moretti","startTime":128.189,"endTime":130.619,"body":"not what I thought to be the"},{"speaker":"Al Moretti","startTime":130.649,"endTime":137.069,"body":"future. So I enrolled myself"},{"speaker":"Al Moretti","startTime":130.649,"endTime":137.069,"body":"into a trade school called the"},{"speaker":"Al Moretti","startTime":137.069,"endTime":140.729,"body":"BRI, which is called the right"},{"speaker":"Al Moretti","startTime":137.069,"endTime":140.729,"body":"University today, but back then"},{"speaker":"Al Moretti","startTime":140.729,"endTime":143.609,"body":"it was called the, the right"},{"speaker":"Al Moretti","startTime":140.729,"endTime":143.609,"body":"Institute of Technology. And"},{"speaker":"Al Moretti","startTime":143.909,"endTime":147.449,"body":"this was back in the mid 80s,"},{"speaker":"Al Moretti","startTime":143.909,"endTime":147.449,"body":"early, early 1980s, when"},{"speaker":"Al Moretti","startTime":147.929,"endTime":154.049,"body":"technical schools trade schools"},{"speaker":"Al Moretti","startTime":147.929,"endTime":154.049,"body":"were, were probably not as"},{"speaker":"Al Moretti","startTime":154.049,"endTime":156.419,"body":"widespread as they are today"},{"speaker":"Al Moretti","startTime":154.049,"endTime":156.419,"body":"through the junior college"},{"speaker":"Al Moretti","startTime":156.419,"endTime":159.989,"body":"systems, today's much different"},{"speaker":"Al Moretti","startTime":156.419,"endTime":159.989,"body":"environment back then it's, you"},{"speaker":"Al Moretti","startTime":159.989,"endTime":162.659,"body":"either went to something more"},{"speaker":"Al Moretti","startTime":159.989,"endTime":162.659,"body":"specialized, or you came out of"},{"speaker":"Al Moretti","startTime":162.659,"endTime":165.599,"body":"the military, if you admit, you"},{"speaker":"Al Moretti","startTime":162.659,"endTime":165.599,"body":"know, the military was a big"},{"speaker":"Al Moretti","startTime":165.809,"endTime":172.289,"body":"training resource. And, and so I"},{"speaker":"Al Moretti","startTime":165.809,"endTime":172.289,"body":"did, I did that and enrolled"},{"speaker":"Al Moretti","startTime":172.289,"endTime":175.349,"body":"myself and went through the"},{"speaker":"Al Moretti","startTime":172.289,"endTime":175.349,"body":"program and in completed the"},{"speaker":"Al Moretti","startTime":175.349,"endTime":180.479,"body":"program and, and, and back in"},{"speaker":"Al Moretti","startTime":175.349,"endTime":180.479,"body":"the early 80s, you know, driving"},{"speaker":"Al Moretti","startTime":181.529,"endTime":185.129,"body":"I think employment thought for a"},{"speaker":"Al Moretti","startTime":181.529,"endTime":185.129,"body":"lot of people that were in AI"},{"speaker":"Al Moretti","startTime":185.159,"endTime":188.489,"body":"into this type of electronics,"},{"speaker":"Al Moretti","startTime":185.159,"endTime":188.489,"body":"digital electronics, they call"},{"speaker":"Al Moretti","startTime":188.489,"endTime":191.489,"body":"it that was to get into the"},{"speaker":"Al Moretti","startTime":188.489,"endTime":191.489,"body":"communication world, because of"},{"speaker":"Al Moretti","startTime":191.489,"endTime":194.399,"body":"microwave technology and"},{"speaker":"Al Moretti","startTime":191.489,"endTime":194.399,"body":"Microwave Communications,"},{"speaker":"Al Moretti","startTime":194.399,"endTime":199.889,"body":"Motorola was like the place you"},{"speaker":"Al Moretti","startTime":194.399,"endTime":199.889,"body":"want to go work or or even some"},{"speaker":"Al Moretti","startTime":199.889,"endTime":202.049,"body":"of these other, you know,"},{"speaker":"Al Moretti","startTime":199.889,"endTime":202.049,"body":"organizations at a time in the"},{"speaker":"Al Moretti","startTime":202.049,"endTime":206.249,"body":"communication world and, and,"},{"speaker":"Al Moretti","startTime":202.049,"endTime":206.249,"body":"you know, satellite, the thought"},{"speaker":"Al Moretti","startTime":206.249,"endTime":210.749,"body":"of satellites, you know,"},{"speaker":"Al Moretti","startTime":206.249,"endTime":210.749,"body":"projecting, you know, globally"},{"speaker":"Al Moretti","startTime":210.929,"endTime":215.189,"body":"was just, you know, really"},{"speaker":"Al Moretti","startTime":210.929,"endTime":215.189,"body":"starting to dig in. So I pursued"},{"speaker":"Al Moretti","startTime":215.189,"endTime":220.679,"body":"that never really got off the"},{"speaker":"Al Moretti","startTime":215.189,"endTime":220.679,"body":"ground on it. Took a job,"},{"speaker":"Al Moretti","startTime":221.819,"endTime":228.839,"body":"electronics technician job in a"},{"speaker":"Al Moretti","startTime":221.819,"endTime":228.839,"body":"small motor controls factory in"},{"speaker":"Al Moretti","startTime":228.839,"endTime":234.419,"body":"the Chicagoland area that made"},{"speaker":"Al Moretti","startTime":228.839,"endTime":234.419,"body":"different type of products for"},{"speaker":"Al Moretti","startTime":234.419,"endTime":240.989,"body":"mainly the oil, refinery, oil"},{"speaker":"Al Moretti","startTime":234.419,"endTime":240.989,"body":"rig, type industries, I did that"},{"speaker":"Al Moretti","startTime":240.989,"endTime":243.839,"body":"for about six, seven months and"},{"speaker":"Al Moretti","startTime":240.989,"endTime":243.839,"body":"same time still looking for"},{"speaker":"Al Moretti","startTime":243.839,"endTime":248.789,"body":"jobs. I saw my some of my"},{"speaker":"Al Moretti","startTime":243.839,"endTime":248.789,"body":"classmates at the right we're"},{"speaker":"Al Moretti","startTime":248.819,"endTime":252.149,"body":"now starting to get into"},{"speaker":"Al Moretti","startTime":248.819,"endTime":252.149,"body":"healthcare. Starting to learn"},{"speaker":"Al Moretti","startTime":252.149,"endTime":255.329,"body":"about healthcare, a couple got"},{"speaker":"Al Moretti","startTime":252.149,"endTime":255.329,"body":"hired at GE somebody I think got"},{"speaker":"Al Moretti","startTime":255.329,"endTime":258.929,"body":"hired at Siemens, and I happen"},{"speaker":"Al Moretti","startTime":255.329,"endTime":258.929,"body":"to see back then when you look"},{"speaker":"Al Moretti","startTime":258.929,"endTime":262.169,"body":"for a job, you know, you went to"},{"speaker":"Al Moretti","startTime":258.929,"endTime":262.169,"body":"the local newspaper on Sundays."},{"speaker":"Al Moretti","startTime":263.939,"endTime":266.759,"body":"To write to that, yeah, that's"},{"speaker":"Al Moretti","startTime":263.939,"endTime":266.759,"body":"how you found a job. You went to"},{"speaker":"Al Moretti","startTime":266.759,"endTime":270.089,"body":"the Sunday newspaper and look"},{"speaker":"Al Moretti","startTime":266.759,"endTime":270.089,"body":"for the job, the job section and"},{"speaker":"Al Moretti","startTime":270.089,"endTime":272.789,"body":"be there'd be 30 pages, you"},{"speaker":"Al Moretti","startTime":270.089,"endTime":272.789,"body":"know, and you'd go through it"},{"speaker":"Al Moretti","startTime":272.789,"endTime":276.509,"body":"and so there was a job in there"},{"speaker":"Al Moretti","startTime":272.789,"endTime":276.509,"body":"for a local hospital, silver"},{"speaker":"Al Moretti","startTime":276.509,"endTime":281.129,"body":"Cross Hospital in Joliet,"},{"speaker":"Al Moretti","startTime":276.509,"endTime":281.129,"body":"Illinois, and I applied it was"},{"speaker":"Al Moretti","startTime":281.129,"endTime":286.679,"body":"for electronics technician role"},{"speaker":"Al Moretti","startTime":281.129,"endTime":286.679,"body":"and got it got was successful it"},{"speaker":"Al Moretti","startTime":286.679,"endTime":291.359,"body":"was was hired and that's what"},{"speaker":"Al Moretti","startTime":286.679,"endTime":291.359,"body":"introduced me into what we call"},{"speaker":"Al Moretti","startTime":291.359,"endTime":297.119,"body":"today. htm biomed. There they"},{"speaker":"Al Moretti","startTime":291.359,"endTime":297.119,"body":"call it electronics in the early"},{"speaker":"Al Moretti","startTime":297.119,"endTime":301.319,"body":"80s But biomed Eve it was just"},{"speaker":"Al Moretti","startTime":297.119,"endTime":301.319,"body":"not Even was not even the"},{"speaker":"Al Moretti","startTime":301.319,"endTime":305.459,"body":"terminology as much back then."},{"speaker":"Al Moretti","startTime":301.319,"endTime":305.459,"body":"And so doing general medical"},{"speaker":"Al Moretti","startTime":305.459,"endTime":308.189,"body":"equipment service maintenance,"},{"speaker":"Al Moretti","startTime":305.459,"endTime":308.189,"body":"it's over cross and Joliet"},{"speaker":"Al Moretti","startTime":308.879,"endTime":313.829,"body":"patient monitoring dialysis"},{"speaker":"Al Moretti","startTime":308.879,"endTime":313.829,"body":"machines worked on the parking"},{"speaker":"Al Moretti","startTime":313.829,"endTime":316.289,"body":"gate at the hospital that was"},{"speaker":"Al Moretti","startTime":313.829,"endTime":316.289,"body":"part of the electronics"},{"speaker":"Al Moretti","startTime":316.289,"endTime":319.589,"body":"department. So, you know, we"},{"speaker":"Al Moretti","startTime":316.289,"endTime":319.589,"body":"worked on anything that had a"},{"speaker":"Al Moretti","startTime":319.589,"endTime":322.979,"body":"plug in the wall that wasn't the"},{"speaker":"Al Moretti","startTime":319.589,"endTime":322.979,"body":"electricians didn't want to"},{"speaker":"Al Moretti","startTime":322.979,"endTime":327.209,"body":"touch. And I had the opportunity"},{"speaker":"Al Moretti","startTime":322.979,"endTime":327.209,"body":"though there was a gentleman"},{"speaker":"Al Moretti","startTime":327.209,"endTime":333.539,"body":"there, who was what we'll call"},{"speaker":"Al Moretti","startTime":327.209,"endTime":333.539,"body":"him, the imaging engineer, that"},{"speaker":"Al Moretti","startTime":333.569,"endTime":337.949,"body":"I think they call him"},{"speaker":"Al Moretti","startTime":333.569,"endTime":337.949,"body":"radiographic engineer, but he"},{"speaker":"Al Moretti","startTime":337.949,"endTime":343.439,"body":"was employed by the radiologists"},{"speaker":"Al Moretti","startTime":337.949,"endTime":343.439,"body":"group that served the hospital"},{"speaker":"Al Moretti","startTime":343.619,"endTime":346.409,"body":"and his job was to serve as the"},{"speaker":"Al Moretti","startTime":343.619,"endTime":346.409,"body":"imaging equipment there all the"},{"speaker":"Al Moretti","startTime":346.409,"endTime":351.539,"body":"radiology equipments, and he, he"},{"speaker":"Al Moretti","startTime":346.409,"endTime":351.539,"body":"was needing another person to"},{"speaker":"Al Moretti","startTime":351.539,"endTime":356.819,"body":"join him. And the opportunity"},{"speaker":"Al Moretti","startTime":351.539,"endTime":356.819,"body":"presented itself I put my threw"},{"speaker":"Al Moretti","startTime":356.819,"endTime":359.369,"body":"my hat out there, I think I was"},{"speaker":"Al Moretti","startTime":356.819,"endTime":359.369,"body":"the only one to throw my ad out"},{"speaker":"Al Moretti","startTime":359.369,"endTime":367.439,"body":"there. And, and he took me on so"},{"speaker":"Al Moretti","startTime":359.369,"endTime":367.439,"body":"spent a couple of years under"},{"speaker":"Al Moretti","startTime":367.439,"endTime":371.609,"body":"his under his guidance and"},{"speaker":"Al Moretti","startTime":367.439,"endTime":371.609,"body":"leadership and learning about"},{"speaker":"Al Moretti","startTime":371.609,"endTime":377.279,"body":"imaging and radiology and"},{"speaker":"Al Moretti","startTime":371.609,"endTime":377.279,"body":"radiographic technology and, and"},{"speaker":"Al Moretti","startTime":378.149,"endTime":382.859,"body":"I wanted more as time went on"},{"speaker":"Al Moretti","startTime":378.149,"endTime":382.859,"body":"and went back to the job section"},{"speaker":"Al Moretti","startTime":382.859,"endTime":389.099,"body":"again the newspaper and saw a"},{"speaker":"Al Moretti","startTime":382.859,"endTime":389.099,"body":"advertisement there for a"},{"speaker":"Al Moretti","startTime":389.279,"endTime":393.959,"body":"position up in the Chicagoland"},{"speaker":"Al Moretti","startTime":389.279,"endTime":393.959,"body":"market at a university system"},{"speaker":"Al Moretti","startTime":393.959,"endTime":398.279,"body":"called Whaley University Medical"},{"speaker":"Al Moretti","startTime":393.959,"endTime":398.279,"body":"Center in Chicago, and they were"},{"speaker":"Al Moretti","startTime":398.489,"endTime":402.059,"body":"hiring a radiology radiotherapy"},{"speaker":"Al Moretti","startTime":398.489,"endTime":402.059,"body":"engineer, and I thought, Wow,"},{"speaker":"Al Moretti","startTime":402.059,"endTime":406.469,"body":"that sounds impressive. And I"},{"speaker":"Al Moretti","startTime":402.059,"endTime":406.469,"body":"applied for it and interviewed"},{"speaker":"Al Moretti","startTime":406.469,"endTime":410.099,"body":"and there's a whole story there,"},{"speaker":"Al Moretti","startTime":406.469,"endTime":410.099,"body":"I won't tie up this one on it,"},{"speaker":"Al Moretti","startTime":410.099,"endTime":415.049,"body":"but I was the successful"},{"speaker":"Al Moretti","startTime":410.099,"endTime":415.049,"body":"candidate and spent, like almost"},{"speaker":"Al Moretti","startTime":415.049,"endTime":421.199,"body":"24 years in the academic arena,"},{"speaker":"Al Moretti","startTime":415.049,"endTime":421.199,"body":"working for the university with"},{"speaker":"Al Moretti","startTime":421.199,"endTime":425.489,"body":"oversight to radiology,"},{"speaker":"Al Moretti","startTime":421.199,"endTime":425.489,"body":"radiation oncology, all the"},{"speaker":"Al Moretti","startTime":425.489,"endTime":430.649,"body":"other imaging related"},{"speaker":"Al Moretti","startTime":425.489,"endTime":430.649,"body":"modalities. I was tasked by the"},{"speaker":"Al Moretti","startTime":430.649,"endTime":433.499,"body":"university to create an imaging"},{"speaker":"Al Moretti","startTime":430.649,"endTime":433.499,"body":"program their imaging"},{"speaker":"Al Moretti","startTime":433.499,"endTime":438.209,"body":"engineering program, which I"},{"speaker":"Al Moretti","startTime":433.499,"endTime":438.209,"body":"did. One time I had up to eight"},{"speaker":"Al Moretti","startTime":438.239,"endTime":443.489,"body":"imaging engineers, and also I"},{"speaker":"Al Moretti","startTime":438.239,"endTime":443.489,"body":"was assumed the responsibilities"},{"speaker":"Al Moretti","startTime":443.489,"endTime":447.779,"body":"of the internal biomedical team"},{"speaker":"Al Moretti","startTime":443.489,"endTime":447.779,"body":"they had their which comprised"},{"speaker":"Al Moretti","startTime":447.779,"endTime":453.779,"body":"of about 17 bio meds. So went"},{"speaker":"Al Moretti","startTime":447.779,"endTime":453.779,"body":"up, went up the career ladder"},{"speaker":"Al Moretti","startTime":453.779,"endTime":457.319,"body":"within University and, and"},{"speaker":"Al Moretti","startTime":453.779,"endTime":457.319,"body":"became Director of Clinical"},{"speaker":"Al Moretti","startTime":457.319,"endTime":460.679,"body":"engineering for a number of"},{"speaker":"Al Moretti","startTime":457.319,"endTime":460.679,"body":"years overseeing the program at"},{"speaker":"Al Moretti","startTime":460.679,"endTime":463.979,"body":"the University and also had a"},{"speaker":"Al Moretti","startTime":460.679,"endTime":463.979,"body":"joint appointment with the VA,"},{"speaker":"Al Moretti","startTime":464.009,"endTime":466.499,"body":"the Veterans Administration"},{"speaker":"Al Moretti","startTime":464.009,"endTime":466.499,"body":"System, which was adjacent to"},{"speaker":"Al Moretti","startTime":466.499,"endTime":471.869,"body":"the campus of Loyola, I oversaw"},{"speaker":"Al Moretti","startTime":466.499,"endTime":471.869,"body":"the ratio oncology program of"},{"speaker":"Al Moretti","startTime":471.869,"endTime":475.499,"body":"equipments there, the VA system."},{"speaker":"Al Moretti","startTime":471.869,"endTime":475.499,"body":"So I spent a lot of years in the"},{"speaker":"Al Moretti","startTime":475.499,"endTime":479.339,"body":"academic side, spent a little"},{"speaker":"Al Moretti","startTime":475.499,"endTime":479.339,"body":"bit of time as I said, in the"},{"speaker":"Al Moretti","startTime":479.339,"endTime":482.009,"body":"community health side, I also"},{"speaker":"Al Moretti","startTime":479.339,"endTime":482.009,"body":"spend a lot of time in the"},{"speaker":"Al Moretti","startTime":482.009,"endTime":484.409,"body":"governmental side with the"},{"speaker":"Al Moretti","startTime":482.009,"endTime":484.409,"body":"Veterans Administration System."},{"speaker":"Al Moretti","startTime":484.409,"endTime":487.649,"body":"So I kind of like to say, I've"},{"speaker":"Al Moretti","startTime":484.409,"endTime":487.649,"body":"seen the triangle of health care"},{"speaker":"Al Moretti","startTime":488.369,"endTime":492.719,"body":"in our country today. And I've"},{"speaker":"Al Moretti","startTime":488.369,"endTime":492.719,"body":"worked in all three and went"},{"speaker":"Al Moretti","startTime":492.719,"endTime":496.109,"body":"into the private sector, after a"},{"speaker":"Al Moretti","startTime":492.719,"endTime":496.109,"body":"number of years of working in"},{"speaker":"Al Moretti","startTime":496.109,"endTime":502.859,"body":"the hospital sector in 2013, I"},{"speaker":"Al Moretti","startTime":496.109,"endTime":502.859,"body":"joined up with Renova, who I'm"},{"speaker":"Al Moretti","startTime":502.859,"endTime":508.439,"body":"with today, we are a an asset"},{"speaker":"Al Moretti","startTime":502.859,"endTime":508.439,"body":"management, medical equipment"},{"speaker":"Al Moretti","startTime":508.439,"endTime":513.089,"body":"htm company here in the United"},{"speaker":"Al Moretti","startTime":508.439,"endTime":513.089,"body":"States. We've got a lot of"},{"speaker":"Al Moretti","startTime":513.089,"endTime":516.509,"body":"growth and a lot of success in"},{"speaker":"Al Moretti","startTime":513.089,"endTime":516.509,"body":"that story and that there but,"},{"speaker":"Al Moretti","startTime":516.839,"endTime":519.479,"body":"you know, I'd say I want to kind"},{"speaker":"Al Moretti","startTime":516.839,"endTime":519.479,"body":"of maybe just step back a little"},{"speaker":"Al Moretti","startTime":519.479,"endTime":521.969,"body":"bit, I think what I really want"},{"speaker":"Al Moretti","startTime":519.479,"endTime":521.969,"body":"to really put some strong"},{"speaker":"Al Moretti","startTime":522.299,"endTime":525.179,"body":"spotlight do though, is"},{"speaker":"Al Moretti","startTime":522.299,"endTime":525.179,"body":"throughout this entire journey"},{"speaker":"Al Moretti","startTime":525.179,"endTime":528.269,"body":"that I spoke about, what was"},{"speaker":"Al Moretti","startTime":525.179,"endTime":528.269,"body":"very important to me, and as"},{"speaker":"Al Moretti","startTime":528.269,"endTime":532.049,"body":"always is it still will be into"},{"speaker":"Al Moretti","startTime":528.269,"endTime":532.049,"body":"the future. That is the"},{"speaker":"Al Moretti","startTime":532.079,"endTime":535.349,"body":"promotion development of this"},{"speaker":"Al Moretti","startTime":532.079,"endTime":535.349,"body":"industry. Now we call healthcare"},{"speaker":"Al Moretti","startTime":535.349,"endTime":540.929,"body":"technology management, htm. I've"},{"speaker":"Al Moretti","startTime":535.349,"endTime":540.929,"body":"been privileged to be involved"},{"speaker":"Al Moretti","startTime":540.929,"endTime":547.889,"body":"with numerous activities and"},{"speaker":"Al Moretti","startTime":540.929,"endTime":547.889,"body":"organizations along the way. And"},{"speaker":"Al Moretti","startTime":547.889,"endTime":553.979,"body":"one in particular, I want to put"},{"speaker":"Al Moretti","startTime":547.889,"endTime":553.979,"body":"some, some some voice to is out"},{"speaker":"Al Moretti","startTime":553.979,"endTime":558.749,"body":"was part of a team of visionary"},{"speaker":"Al Moretti","startTime":553.979,"endTime":558.749,"body":"team, I want to say that said,"},{"speaker":"Al Moretti","startTime":558.749,"endTime":563.459,"body":"hey, we need to create a"},{"speaker":"Al Moretti","startTime":558.749,"endTime":563.459,"body":"grassroots state organization."},{"speaker":"Al Moretti","startTime":563.459,"endTime":567.629,"body":"And we did that starting in"},{"speaker":"Al Moretti","startTime":563.459,"endTime":567.629,"body":"2006. And thus became the"},{"speaker":"Al Moretti","startTime":567.629,"endTime":571.499,"body":"clinical engineering association"},{"speaker":"Al Moretti","startTime":567.629,"endTime":571.499,"body":"of Illinois, which is a"},{"speaker":"Al Moretti","startTime":571.499,"endTime":578.159,"body":"volunteer organization of htm"},{"speaker":"Al Moretti","startTime":571.499,"endTime":578.159,"body":"professionals. We are now going"},{"speaker":"Al Moretti","startTime":578.159,"endTime":586.109,"body":"into our I think, 15/16 year,"},{"speaker":"Al Moretti","startTime":578.159,"endTime":586.109,"body":"probably one of the largest htm"},{"speaker":"Al Moretti","startTime":586.139,"endTime":592.439,"body":"associations in the country"},{"speaker":"Al Moretti","startTime":586.139,"endTime":592.439,"body":"today. And so really, really"},{"speaker":"Al Moretti","startTime":592.439,"endTime":595.799,"body":"proudly, really privileged to be"},{"speaker":"Al Moretti","startTime":592.439,"endTime":595.799,"body":"part of so many things over"},{"speaker":"Al Moretti","startTime":595.799,"endTime":596.699,"body":"this, this journey."},{"speaker":"Chace Torres","startTime":596.79,"endTime":599.73,"body":"Kudos for building"},{"speaker":"Chace Torres","startTime":596.79,"endTime":599.73,"body":"that with our field being so"},{"speaker":"Chace Torres","startTime":599.73,"endTime":604.86,"body":"nice So, in general, it's really"},{"speaker":"Chace Torres","startTime":599.73,"endTime":604.86,"body":"good to have, for instance, your"},{"speaker":"Chace Torres","startTime":604.86,"endTime":608.19,"body":"organization, your biomed."},{"speaker":"Chace Torres","startTime":604.86,"endTime":608.19,"body":"Society for to build that"},{"speaker":"Chace Torres","startTime":608.19,"endTime":612.96,"body":"community. Yeah, not necessarily"},{"speaker":"Chace Torres","startTime":608.19,"endTime":612.96,"body":"just for, you know, the the"},{"speaker":"Chace Torres","startTime":612.96,"endTime":618.36,"body":"meetups and the functions, it's"},{"speaker":"Chace Torres","startTime":612.96,"endTime":618.36,"body":"sharing of knowledge, the"},{"speaker":"Chace Torres","startTime":618.57,"endTime":622.68,"body":"building, you know, an"},{"speaker":"Chace Torres","startTime":618.57,"endTime":622.68,"body":"infrastructure for other bio"},{"speaker":"Chace Torres","startTime":622.68,"endTime":626.31,"body":"meds to run to to fulfill"},{"speaker":"Chace Torres","startTime":622.68,"endTime":626.31,"body":"whatever needs you might have, I"},{"speaker":"Chace Torres","startTime":626.31,"endTime":631.26,"body":"would encourage most people to"},{"speaker":"Chace Torres","startTime":626.31,"endTime":631.26,"body":"find, you know, within their"},{"speaker":"Chace Torres","startTime":631.26,"endTime":634.02,"body":"state, if they're obviously I'm"},{"speaker":"Chace Torres","startTime":631.26,"endTime":634.02,"body":"not sure if there's biomed"},{"speaker":"Chace Torres","startTime":634.02,"endTime":637.65,"body":"societies in every all 50"},{"speaker":"Chace Torres","startTime":634.02,"endTime":637.65,"body":"states, but exactly, exactly."},{"speaker":"Chace Torres","startTime":638.85,"endTime":642.87,"body":"There is a benefit to having"},{"speaker":"Chace Torres","startTime":638.85,"endTime":642.87,"body":"that. Typically, we will have"},{"speaker":"Chace Torres","startTime":642.87,"endTime":645.69,"body":"individuals like yourself, you"},{"speaker":"Chace Torres","startTime":642.87,"endTime":645.69,"body":"know, who have been in the"},{"speaker":"Chace Torres","startTime":645.69,"endTime":651.03,"body":"field, and have been there done"},{"speaker":"Chace Torres","startTime":645.69,"endTime":651.03,"body":"that, and just having access to"},{"speaker":"Chace Torres","startTime":651.03,"endTime":655.86,"body":"tap into that knowledge source"},{"speaker":"Chace Torres","startTime":651.03,"endTime":655.86,"body":"is it's insurmountable, you"},{"speaker":"Chace Torres","startTime":655.86,"endTime":661.53,"body":"know, in its benefit. So, myself"},{"speaker":"Chace Torres","startTime":655.86,"endTime":661.53,"body":"here in Dallas, Texas, David"},{"speaker":"Chace Torres","startTime":661.53,"endTime":665.19,"body":"brought in hams, college area,"},{"speaker":"Chace Torres","startTime":661.53,"endTime":665.19,"body":"he has his own biomed society."},{"speaker":"Chace Torres","startTime":665.19,"endTime":668.01,"body":"And, you know, I plan on working"},{"speaker":"Chace Torres","startTime":665.19,"endTime":668.01,"body":"with them more in the future,"},{"speaker":"Chace Torres","startTime":668.04,"endTime":673.47,"body":"since I've started this podcast."},{"speaker":"Chace Torres","startTime":668.04,"endTime":673.47,"body":"And me and David have become"},{"speaker":"Chace Torres","startTime":673.47,"endTime":677.52,"body":"buddies, man, he's, he's got so"},{"speaker":"Chace Torres","startTime":673.47,"endTime":677.52,"body":"much knowledge, and he's always"},{"speaker":"Chace Torres","startTime":677.52,"endTime":681.45,"body":"just willing to help. That's"},{"speaker":"Chace Torres","startTime":677.52,"endTime":681.45,"body":"what I appreciate. You know, for"},{"speaker":"Chace Torres","startTime":681.45,"endTime":686.25,"body":"folks like yourself that have"},{"speaker":"Chace Torres","startTime":681.45,"endTime":686.25,"body":"literally experienced every"},{"speaker":"Chace Torres","startTime":686.25,"endTime":691.53,"body":"facet of the biomed world, it's"},{"speaker":"Chace Torres","startTime":686.25,"endTime":691.53,"body":"gonna be disheartening and also"},{"speaker":"Chace Torres","startTime":691.83,"endTime":695.52,"body":"allow some of us to step back"},{"speaker":"Chace Torres","startTime":691.83,"endTime":695.52,"body":"and realize there's so much"},{"speaker":"Chace Torres","startTime":695.52,"endTime":699.93,"body":"knowledge, so much experience"},{"speaker":"Chace Torres","startTime":695.52,"endTime":699.93,"body":"that's going to, you know, leave"},{"speaker":"Chace Torres","startTime":699.93,"endTime":705.36,"body":"our field within the next five"},{"speaker":"Chace Torres","startTime":699.93,"endTime":705.36,"body":"to 10 years that I don't think"},{"speaker":"Chace Torres","startTime":705.36,"endTime":708.84,"body":"people have really grasped yet."},{"speaker":"Chace Torres","startTime":705.36,"endTime":708.84,"body":"I mean, the people talking about"},{"speaker":"Chace Torres","startTime":708.84,"endTime":712.8,"body":"a half. But the field in"},{"speaker":"Chace Torres","startTime":708.84,"endTime":712.8,"body":"general, the holy cup seen, I"},{"speaker":"Chace Torres","startTime":712.8,"endTime":715.62,"body":"think there's like somewhere"},{"speaker":"Chace Torres","startTime":712.8,"endTime":715.62,"body":"between nine to 10,000 of us in"},{"speaker":"Chace Torres","startTime":715.62,"endTime":719.49,"body":"the US, once you guys leave,"},{"speaker":"Chace Torres","startTime":715.62,"endTime":719.49,"body":"we're going to have to go"},{"speaker":"Chace Torres","startTime":719.49,"endTime":723.9,"body":"through the whole experience of"},{"speaker":"Chace Torres","startTime":719.49,"endTime":723.9,"body":"relearning stuff again. And"},{"speaker":"Chace Torres","startTime":724.44,"endTime":728.67,"body":"that's not the step that we need"},{"speaker":"Chace Torres","startTime":724.44,"endTime":728.67,"body":"to take. So I would love your"},{"speaker":"Chace Torres","startTime":728.67,"endTime":733.71,"body":"perspective on, you know, where"},{"speaker":"Chace Torres","startTime":728.67,"endTime":733.71,"body":"do you see the industry heading"},{"speaker":"Chace Torres","startTime":733.74,"endTime":738.06,"body":"within that five to 10 year"},{"speaker":"Chace Torres","startTime":733.74,"endTime":738.06,"body":"span? In regards to I don't want"},{"speaker":"Chace Torres","startTime":738.06,"endTime":738.69,"body":"to call you old?"},{"speaker":"Al Moretti","startTime":742.05,"endTime":745.89,"body":"That's all good. I"},{"speaker":"Al Moretti","startTime":742.05,"endTime":745.89,"body":"got a great view. Let's,"},{"speaker":"Chace Torres","startTime":745.92,"endTime":747.69,"body":"let's call it the"},{"speaker":"Chace Torres","startTime":745.92,"endTime":747.69,"body":"old guard. And,"},{"speaker":"Al Moretti","startTime":748.56,"endTime":751.86,"body":"yeah, well, let's,"},{"speaker":"Al Moretti","startTime":748.56,"endTime":751.86,"body":"let's call it just the, you"},{"speaker":"Al Moretti","startTime":751.86,"endTime":756.09,"body":"know, let's call it just the,"},{"speaker":"Al Moretti","startTime":751.86,"endTime":756.09,"body":"the, the generation time, I"},{"speaker":"Al Moretti","startTime":756.09,"endTime":759.72,"body":"guess we'll call it that lack of"},{"speaker":"Al Moretti","startTime":756.09,"endTime":759.72,"body":"a better word. You know, and,"},{"speaker":"Al Moretti","startTime":759.84,"endTime":763.8,"body":"and I tell you, I love this"},{"speaker":"Al Moretti","startTime":759.84,"endTime":763.8,"body":"theme. So and it's one it's been"},{"speaker":"Al Moretti","startTime":764.4,"endTime":768.39,"body":"a passion of mine, you know,"},{"speaker":"Al Moretti","startTime":764.4,"endTime":768.39,"body":"I've written I've published many"},{"speaker":"Al Moretti","startTime":768.39,"endTime":772.68,"body":"times over the last decade, at"},{"speaker":"Al Moretti","startTime":768.39,"endTime":772.68,"body":"least on the next generation of"},{"speaker":"Al Moretti","startTime":772.77,"endTime":775.44,"body":"the next generation of htm"},{"speaker":"Al Moretti","startTime":772.77,"endTime":775.44,"body":"professional, I was a it was a"},{"speaker":"Al Moretti","startTime":775.44,"endTime":778.56,"body":"top that was a, that was the"},{"speaker":"Al Moretti","startTime":775.44,"endTime":778.56,"body":"that was a subject line I had on"},{"speaker":"Al Moretti","startTime":778.56,"endTime":781.2,"body":"a couple of presentations, I"},{"speaker":"Al Moretti","startTime":778.56,"endTime":781.2,"body":"wrote a couple articles on them."},{"speaker":"Al Moretti","startTime":781.2,"endTime":784.14,"body":"And, you know, because this"},{"speaker":"Al Moretti","startTime":781.2,"endTime":784.14,"body":"whole concept of, you know, what"},{"speaker":"Al Moretti","startTime":784.14,"endTime":786.48,"body":"do we do when these people move"},{"speaker":"Al Moretti","startTime":784.14,"endTime":786.48,"body":"on, and this has been being"},{"speaker":"Al Moretti","startTime":786.48,"endTime":790.89,"body":"talked about forever locked? It"},{"speaker":"Al Moretti","startTime":786.48,"endTime":790.89,"body":"will be it'll be it will be"},{"speaker":"Al Moretti","startTime":790.89,"endTime":794.94,"body":"talked about forever? Because,"},{"speaker":"Al Moretti","startTime":790.89,"endTime":794.94,"body":"you know, it's, it's, it's a"},{"speaker":"Al Moretti","startTime":794.94,"endTime":798.33,"body":"constant, you know, I mean, it's"},{"speaker":"Al Moretti","startTime":794.94,"endTime":798.33,"body":"a constant of everything evolves"},{"speaker":"Al Moretti","startTime":798.33,"endTime":800.58,"body":"right. Now, I want to say"},{"speaker":"Al Moretti","startTime":798.33,"endTime":800.58,"body":"something, though, too, you"},{"speaker":"Al Moretti","startTime":800.58,"endTime":804.78,"body":"know, I'm really inspired. And"},{"speaker":"Al Moretti","startTime":800.58,"endTime":804.78,"body":"I'm really excited about what I"},{"speaker":"Al Moretti","startTime":804.78,"endTime":811.02,"body":"see going on today in htm. With"},{"speaker":"Al Moretti","startTime":804.78,"endTime":811.02,"body":"the I'm gonna call the next"},{"speaker":"Al Moretti","startTime":811.02,"endTime":815.16,"body":"generation who's come in, I'm"},{"speaker":"Al Moretti","startTime":811.02,"endTime":815.16,"body":"inspired, because, you know,"},{"speaker":"Al Moretti","startTime":815.19,"endTime":817.98,"body":"yes, there's great things and"},{"speaker":"Al Moretti","startTime":815.19,"endTime":817.98,"body":"every generation, everybody's"},{"speaker":"Al Moretti","startTime":817.98,"endTime":820.56,"body":"going to leave their, their,"},{"speaker":"Al Moretti","startTime":817.98,"endTime":820.56,"body":"their mark, and everybody's"},{"speaker":"Al Moretti","startTime":820.56,"endTime":823.92,"body":"going to, you know, leave the"},{"speaker":"Al Moretti","startTime":820.56,"endTime":823.92,"body":"campsite a little better, maybe"},{"speaker":"Al Moretti","startTime":823.92,"endTime":827.25,"body":"than they found it. That's the"},{"speaker":"Al Moretti","startTime":823.92,"endTime":827.25,"body":"goal, right? As they say, you"},{"speaker":"Al Moretti","startTime":827.25,"endTime":830.61,"body":"know, and so, you know, I want"},{"speaker":"Al Moretti","startTime":827.25,"endTime":830.61,"body":"to say to the HTM professional"},{"speaker":"Al Moretti","startTime":830.61,"endTime":833.52,"body":"today, you know, don't fear this"},{"speaker":"Al Moretti","startTime":830.61,"endTime":833.52,"body":"Pete, these people leaving or"},{"speaker":"Al Moretti","startTime":833.52,"endTime":835.83,"body":"moving on because that's, that's"},{"speaker":"Al Moretti","startTime":833.52,"endTime":835.83,"body":"natural, and that's part of"},{"speaker":"Al Moretti","startTime":835.83,"endTime":841.86,"body":"life. Actually, I'm inspired by"},{"speaker":"Al Moretti","startTime":835.83,"endTime":841.86,"body":"that, because it brings in new"},{"speaker":"Al Moretti","startTime":841.86,"endTime":845.49,"body":"blood, it brings in new ideas"},{"speaker":"Al Moretti","startTime":841.86,"endTime":845.49,"body":"and new energy. And I'm seeing"},{"speaker":"Al Moretti","startTime":845.49,"endTime":849.3,"body":"that already with so many things"},{"speaker":"Al Moretti","startTime":845.49,"endTime":849.3,"body":"I follow and watch and the"},{"speaker":"Al Moretti","startTime":849.3,"endTime":851.52,"body":"industry is going to be"},{"speaker":"Al Moretti","startTime":849.3,"endTime":851.52,"body":"fabulous. Actually, the industry"},{"speaker":"Al Moretti","startTime":851.52,"endTime":856.5,"body":"is getting some of my colleagues"},{"speaker":"Al Moretti","startTime":851.52,"endTime":856.5,"body":"of mine era may may may disagree"},{"speaker":"Al Moretti","startTime":856.5,"endTime":858.66,"body":"with me a little bit, but I"},{"speaker":"Al Moretti","startTime":856.5,"endTime":858.66,"body":"think you know, what's going on"},{"speaker":"Al Moretti","startTime":858.66,"endTime":863.01,"body":"today is, is rocking it even"},{"speaker":"Al Moretti","startTime":858.66,"endTime":863.01,"body":"better than we did. Okay. And"},{"speaker":"Al Moretti","startTime":863.01,"endTime":866.58,"body":"that's, that's that's the cool"},{"speaker":"Al Moretti","startTime":863.01,"endTime":866.58,"body":"part because, you know, you're"},{"speaker":"Al Moretti","startTime":866.61,"endTime":870.33,"body":"the, the the evolvement of the"},{"speaker":"Al Moretti","startTime":866.61,"endTime":870.33,"body":"type of person coming in, you"},{"speaker":"Al Moretti","startTime":870.33,"endTime":873.57,"body":"know, the, the, the IT"},{"speaker":"Al Moretti","startTime":870.33,"endTime":873.57,"body":"background of people coming in"},{"speaker":"Al Moretti","startTime":873.57,"endTime":878.79,"body":"the, the more the open even more"},{"speaker":"Al Moretti","startTime":873.57,"endTime":878.79,"body":"open minded thinkers today,"},{"speaker":"Al Moretti","startTime":879.06,"endTime":883.26,"body":"coming in and using all the"},{"speaker":"Al Moretti","startTime":879.06,"endTime":883.26,"body":"tools at their discretion, you"},{"speaker":"Al Moretti","startTime":883.26,"endTime":887.34,"body":"know, if it's media, social"},{"speaker":"Al Moretti","startTime":883.26,"endTime":887.34,"body":"media, if it's YouTube, all this"},{"speaker":"Al Moretti","startTime":887.34,"endTime":890.88,"body":"kind of stuff that's going on."},{"speaker":"Al Moretti","startTime":887.34,"endTime":890.88,"body":"That I just think is fabulous"},{"speaker":"Al Moretti","startTime":890.91,"endTime":894.24,"body":"that I think the industry is"},{"speaker":"Al Moretti","startTime":890.91,"endTime":894.24,"body":"there's not going to be a"},{"speaker":"Al Moretti","startTime":894.24,"endTime":897.99,"body":"problem. It's going to continue"},{"speaker":"Al Moretti","startTime":894.24,"endTime":897.99,"body":"to prosper and grow and, and hit"},{"speaker":"Al Moretti","startTime":898.26,"endTime":904.65,"body":"Higher, higher levels. And yes,"},{"speaker":"Al Moretti","startTime":898.26,"endTime":904.65,"body":"there's going to be the supply"},{"speaker":"Al Moretti","startTime":904.65,"endTime":909.06,"body":"line of people, that is still"},{"speaker":"Al Moretti","startTime":904.65,"endTime":909.06,"body":"that that challenge has been out"},{"speaker":"Al Moretti","startTime":909.06,"endTime":913.65,"body":"there for 20 plus years. And"},{"speaker":"Al Moretti","startTime":909.06,"endTime":913.65,"body":"it's still there today. And so,"},{"speaker":"Al Moretti","startTime":913.92,"endTime":918.09,"body":"you know, I like the awareness"},{"speaker":"Al Moretti","startTime":913.92,"endTime":918.09,"body":"now that's I see going on is"},{"speaker":"Al Moretti","startTime":918.09,"endTime":922.11,"body":"that I see different"},{"speaker":"Al Moretti","startTime":918.09,"endTime":922.11,"body":"associations out there, I see"},{"speaker":"Al Moretti","startTime":922.38,"endTime":927.39,"body":"different people now beginning"},{"speaker":"Al Moretti","startTime":922.38,"endTime":927.39,"body":"to get success in getting out to"},{"speaker":"Al Moretti","startTime":927.39,"endTime":930.45,"body":"the high school levels and"},{"speaker":"Al Moretti","startTime":927.39,"endTime":930.45,"body":"getting out to the junior"},{"speaker":"Al Moretti","startTime":930.45,"endTime":934.59,"body":"college levels to inspire"},{"speaker":"Al Moretti","startTime":930.45,"endTime":934.59,"body":"individuals that get into this"},{"speaker":"Al Moretti","startTime":934.62,"endTime":939.33,"body":"this great industry of HDM. You"},{"speaker":"Al Moretti","startTime":934.62,"endTime":939.33,"body":"know, I, you know, JC I'd say"},{"speaker":"Al Moretti","startTime":939.33,"endTime":943.47,"body":"that, you know, I don't think"},{"speaker":"Al Moretti","startTime":939.33,"endTime":943.47,"body":"there's going to be this this,"},{"speaker":"Al Moretti","startTime":943.47,"endTime":946.8,"body":"you know, collapse that some may"},{"speaker":"Al Moretti","startTime":943.47,"endTime":946.8,"body":"want to kind of put out there,"},{"speaker":"Al Moretti","startTime":946.8,"endTime":948.39,"body":"oh, my God, these people are"},{"speaker":"Al Moretti","startTime":946.8,"endTime":948.39,"body":"leaving, what are we going to"},{"speaker":"Al Moretti","startTime":948.39,"endTime":951.42,"body":"do? Actually, quite frankly,"},{"speaker":"Al Moretti","startTime":948.39,"endTime":951.42,"body":"maybe it's time to move a few"},{"speaker":"Al Moretti","startTime":951.42,"endTime":955.23,"body":"people out of the way, and get"},{"speaker":"Al Moretti","startTime":951.42,"endTime":955.23,"body":"some new people in front, okay,"},{"speaker":"Al Moretti","startTime":955.26,"endTime":959.34,"body":"because that just drives new"},{"speaker":"Al Moretti","startTime":955.26,"endTime":959.34,"body":"energy that I see nothing but"},{"speaker":"Al Moretti","startTime":959.37,"endTime":960.54,"body":"upward trajectory myself,"},{"speaker":"Chace Torres","startTime":960.72,"endTime":963.81,"body":"yeah, I, I will be"},{"speaker":"Chace Torres","startTime":960.72,"endTime":963.81,"body":"first and foremost, to pay"},{"speaker":"Chace Torres","startTime":963.84,"endTime":967.71,"body":"homage to all this, you know,"},{"speaker":"Chace Torres","startTime":963.84,"endTime":967.71,"body":"the people that have laid the"},{"speaker":"Chace Torres","startTime":967.71,"endTime":970.77,"body":"groundwork over all the decades"},{"speaker":"Chace Torres","startTime":967.71,"endTime":970.77,"body":"that have really grown this"},{"speaker":"Chace Torres","startTime":970.77,"endTime":978.42,"body":"industry as the pinnacle, it is"},{"speaker":"Chace Torres","startTime":970.77,"endTime":978.42,"body":"the now's for the time to invest"},{"speaker":"Chace Torres","startTime":978.93,"endTime":983.31,"body":"in, you know, the generation"},{"speaker":"Chace Torres","startTime":978.93,"endTime":983.31,"body":"behind you, always here right"},{"speaker":"Chace Torres","startTime":983.31,"endTime":988.86,"body":"now, is, you know, AMI is doing"},{"speaker":"Chace Torres","startTime":983.31,"endTime":988.86,"body":"a lot of things to essentially"},{"speaker":"Chace Torres","startTime":988.86,"endTime":994.41,"body":"create that pipeline of bringing"},{"speaker":"Chace Torres","startTime":988.86,"endTime":994.41,"body":"in new HD EPS. And, and that's"},{"speaker":"Chace Torres","startTime":994.41,"endTime":999.45,"body":"wondering, that's that's going"},{"speaker":"Chace Torres","startTime":994.41,"endTime":999.45,"body":"hopefully, will be a component"},{"speaker":"Chace Torres","startTime":999.51,"endTime":1004.04,"body":"to address bringing in new blood"},{"speaker":"Chace Torres","startTime":999.51,"endTime":1004.04,"body":"into the field, because the"},{"speaker":"Chace Torres","startTime":1004.04,"endTime":1007.49,"body":"field has to grow right to meet"},{"speaker":"Chace Torres","startTime":1004.04,"endTime":1007.49,"body":"with the demand of the medical"},{"speaker":"Chace Torres","startTime":1007.49,"endTime":1014.18,"body":"infrastructure system. But right"},{"speaker":"Chace Torres","startTime":1007.49,"endTime":1014.18,"body":"now, we have people within my"},{"speaker":"Chace Torres","startTime":1014.18,"endTime":1018.29,"body":"area, someone that has been in"},{"speaker":"Chace Torres","startTime":1014.18,"endTime":1018.29,"body":"the field somewhere between 10"},{"speaker":"Chace Torres","startTime":1018.29,"endTime":1024.41,"body":"to 15 years, and, you know, is"},{"speaker":"Chace Torres","startTime":1018.29,"endTime":1024.41,"body":"ready to take up that mantle."},{"speaker":"Chace Torres","startTime":1025.1,"endTime":1030.05,"body":"However, I hear I get messages"},{"speaker":"Chace Torres","startTime":1025.1,"endTime":1030.05,"body":"all the time I hear from other"},{"speaker":"Chace Torres","startTime":1030.05,"endTime":1033.8,"body":"colleagues across the US, and"},{"speaker":"Chace Torres","startTime":1030.05,"endTime":1033.8,"body":"they either don't have the"},{"speaker":"Chace Torres","startTime":1033.8,"endTime":1039.29,"body":"ability to make that move"},{"speaker":"Chace Torres","startTime":1033.8,"endTime":1039.29,"body":"upward. Or either their"},{"speaker":"Chace Torres","startTime":1039.29,"endTime":1043.64,"body":"facility, their ISO,"},{"speaker":"Chace Torres","startTime":1039.29,"endTime":1043.64,"body":"manufacturer, or what have you,"},{"speaker":"Chace Torres","startTime":1043.73,"endTime":1048.05,"body":"isn't necessarily giving them"},{"speaker":"Chace Torres","startTime":1043.73,"endTime":1048.05,"body":"the tools or the ability to"},{"speaker":"Chace Torres","startTime":1048.05,"endTime":1053.0,"body":"elevate themselves into that"},{"speaker":"Chace Torres","startTime":1048.05,"endTime":1053.0,"body":"leadership role. Now, I've"},{"speaker":"Chace Torres","startTime":1053.0,"endTime":1056.12,"body":"already had the pleasure of"},{"speaker":"Chace Torres","startTime":1053.0,"endTime":1056.12,"body":"speaking with so many people"},{"speaker":"Chace Torres","startTime":1056.15,"endTime":1061.25,"body":"that are even younger than me"},{"speaker":"Chace Torres","startTime":1056.15,"endTime":1061.25,"body":"and are already hitting the"},{"speaker":"Chace Torres","startTime":1061.25,"endTime":1067.31,"body":"ground running. And I guess, I'm"},{"speaker":"Chace Torres","startTime":1061.25,"endTime":1067.31,"body":"always gonna say this, we just"},{"speaker":"Chace Torres","startTime":1067.31,"endTime":1072.5,"body":"need to put the people that are"},{"speaker":"Chace Torres","startTime":1067.31,"endTime":1072.5,"body":"I don't like you really use the"},{"speaker":"Chace Torres","startTime":1072.5,"endTime":1076.31,"body":"word subordinate. But people"},{"speaker":"Chace Torres","startTime":1072.5,"endTime":1076.31,"body":"that are under you possibly"},{"speaker":"Chace Torres","startTime":1076.31,"endTime":1081.68,"body":"training to eventually take your"},{"speaker":"Chace Torres","startTime":1076.31,"endTime":1081.68,"body":"place. And one of the biggest"},{"speaker":"Chace Torres","startTime":1081.68,"endTime":1084.86,"body":"things I learned from the"},{"speaker":"Chace Torres","startTime":1081.68,"endTime":1084.86,"body":"military was that as a leader,"},{"speaker":"Chace Torres","startTime":1085.64,"endTime":1091.37,"body":"your job is not to be the best."},{"speaker":"Chace Torres","startTime":1085.64,"endTime":1091.37,"body":"Your job is to make the person"},{"speaker":"Chace Torres","startTime":1091.4,"endTime":1096.5,"body":"better than you were, that's"},{"speaker":"Chace Torres","startTime":1091.4,"endTime":1096.5,"body":"taking over for you. You a"},{"speaker":"Chace Torres","startTime":1096.5,"endTime":1099.95,"body":"successful leader gives them the"},{"speaker":"Chace Torres","startTime":1096.5,"endTime":1099.95,"body":"tools, the knowledge and imparts"},{"speaker":"Chace Torres","startTime":1099.95,"endTime":1102.47,"body":"that so that way, they become"},{"speaker":"Chace Torres","startTime":1099.95,"endTime":1102.47,"body":"even more effective, more"},{"speaker":"Chace Torres","startTime":1102.47,"endTime":1105.32,"body":"efficient, it can eventually do"},{"speaker":"Chace Torres","startTime":1102.47,"endTime":1105.32,"body":"your job with their eyes closed."},{"speaker":"Chace Torres","startTime":1107.18,"endTime":1111.35,"body":"I don't really see a lot of that"},{"speaker":"Chace Torres","startTime":1107.18,"endTime":1111.35,"body":"in the field right now. I mean,"},{"speaker":"Chace Torres","startTime":1111.83,"endTime":1115.13,"body":"I've, I'm sure you're familiar"},{"speaker":"Chace Torres","startTime":1111.83,"endTime":1115.13,"body":"with just and better biomed."},{"speaker":"Chace Torres","startTime":1115.22,"endTime":1120.65,"body":"He's commented, we still have a"},{"speaker":"Chace Torres","startTime":1115.22,"endTime":1120.65,"body":"lot of people in the industry"},{"speaker":"Chace Torres","startTime":1120.68,"endTime":1124.07,"body":"that are still making all these"},{"speaker":"Chace Torres","startTime":1120.68,"endTime":1124.07,"body":"decisions for outreach and"},{"speaker":"Chace Torres","startTime":1124.07,"endTime":1127.16,"body":"everything to that effect. And"},{"speaker":"Chace Torres","startTime":1124.07,"endTime":1127.16,"body":"they're the people that have"},{"speaker":"Chace Torres","startTime":1127.16,"endTime":1131.87,"body":"been in the field as long or"},{"speaker":"Chace Torres","startTime":1127.16,"endTime":1131.87,"body":"longer than yourself. And"},{"speaker":"Chace Torres","startTime":1132.53,"endTime":1135.95,"body":"they're the ones making the"},{"speaker":"Chace Torres","startTime":1132.53,"endTime":1135.95,"body":"decisions on how to reach out to"},{"speaker":"Chace Torres","startTime":1135.95,"endTime":1143.09,"body":"kids. And he did bring up a good"},{"speaker":"Chace Torres","startTime":1135.95,"endTime":1143.09,"body":"point, because I I subscribe to"},{"speaker":"Chace Torres","startTime":1143.09,"endTime":1146.42,"body":"him I watch damn near all his"},{"speaker":"Chace Torres","startTime":1143.09,"endTime":1146.42,"body":"videos, because he puts out a"},{"speaker":"Chace Torres","startTime":1146.42,"endTime":1149.33,"body":"lot of good information. And it"},{"speaker":"Chace Torres","startTime":1146.42,"endTime":1149.33,"body":"just made me think the other day"},{"speaker":"Chace Torres","startTime":1149.33,"endTime":1153.2,"body":"when I was listening to it, he"},{"speaker":"Chace Torres","startTime":1149.33,"endTime":1153.2,"body":"said, Oh, Amy is doing"},{"speaker":"Chace Torres","startTime":1153.2,"endTime":1156.89,"body":"everything they can with"},{"speaker":"Chace Torres","startTime":1153.2,"endTime":1156.89,"body":"PowerPoints and htm in a box."},{"speaker":"Chace Torres","startTime":1156.89,"endTime":1161.36,"body":"And this stuff is effective if"},{"speaker":"Chace Torres","startTime":1156.89,"endTime":1161.36,"body":"if people utilize it. And I"},{"speaker":"Chace Torres","startTime":1161.36,"endTime":1164.96,"body":"actually talked to Danielle and"},{"speaker":"Chace Torres","startTime":1161.36,"endTime":1164.96,"body":"we actually went through people"},{"speaker":"Chace Torres","startTime":1164.96,"endTime":1166.91,"body":"that are downloading the"},{"speaker":"Chace Torres","startTime":1164.96,"endTime":1166.91,"body":"presentation. And there's"},{"speaker":"Chace Torres","startTime":1166.91,"endTime":1170.0,"body":"actually a lot of people across"},{"speaker":"Chace Torres","startTime":1166.91,"endTime":1170.0,"body":"the US that are utilizing htm in"},{"speaker":"Chace Torres","startTime":1170.0,"endTime":1173.45,"body":"a box, which is fantastic. That"},{"speaker":"Chace Torres","startTime":1170.0,"endTime":1173.45,"body":"makes me excited. I just I feel"},{"speaker":"Chace Torres","startTime":1173.45,"endTime":1176.99,"body":"like we could do more as the"},{"speaker":"Chace Torres","startTime":1173.45,"endTime":1176.99,"body":"industry tapping into the social"},{"speaker":"Chace Torres","startTime":1176.99,"endTime":1181.67,"body":"media aspect. Because that's"},{"speaker":"Chace Torres","startTime":1176.99,"endTime":1181.67,"body":"where the young population is."},{"speaker":"Chace Torres","startTime":1182.81,"endTime":1187.52,"body":"Justin has effectively and"},{"speaker":"Chace Torres","startTime":1182.81,"endTime":1187.52,"body":"willingly so taken over YouTube"},{"speaker":"Chace Torres","startTime":1187.52,"endTime":1190.31,"body":"for the biomed community and he"},{"speaker":"Chace Torres","startTime":1187.52,"endTime":1190.31,"body":"does a fantastic job. He has"},{"speaker":"Chace Torres","startTime":1190.31,"endTime":1195.26,"body":"built one hell of a community"},{"speaker":"Chace Torres","startTime":1190.31,"endTime":1195.26,"body":"base there. I decided to take"},{"speaker":"Chace Torres","startTime":1195.26,"endTime":1201.26,"body":"the podcast I see it Yeah. And"},{"speaker":"Chace Torres","startTime":1195.26,"endTime":1201.26,"body":"it's gone very well. We have the"},{"speaker":"Chace Torres","startTime":1201.26,"endTime":1205.55,"body":"biomed girl doing YouTube, we"},{"speaker":"Chace Torres","startTime":1201.26,"endTime":1205.55,"body":"have HTML inside, we have tech"},{"speaker":"Chace Torres","startTime":1205.67,"endTime":1210.59,"body":"nation podcast, we got 24/7"},{"speaker":"Chace Torres","startTime":1205.67,"endTime":1210.59,"body":"doing a podcast there, like"},{"speaker":"Chace Torres","startTime":1210.59,"endTime":1213.5,"body":"people are starting to get into"},{"speaker":"Chace Torres","startTime":1210.59,"endTime":1213.5,"body":"this, right. But there's so much"},{"speaker":"Chace Torres","startTime":1213.5,"endTime":1217.1,"body":"more we could be doing. For"},{"speaker":"Chace Torres","startTime":1213.5,"endTime":1217.1,"body":"instance, I even started a Tik"},{"speaker":"Chace Torres","startTime":1217.1,"endTime":1221.42,"body":"Tok, where, you know, I'll do"},{"speaker":"Chace Torres","startTime":1217.1,"endTime":1221.42,"body":"videos of some interesting"},{"speaker":"Chace Torres","startTime":1221.42,"endTime":1226.43,"body":"repairs that I come across. And,"},{"speaker":"Chace Torres","startTime":1221.42,"endTime":1226.43,"body":"you know, it gets people and she"},{"speaker":"Chace Torres","startTime":1226.43,"endTime":1229.34,"body":"like, oh, okay, that makes"},{"speaker":"Chace Torres","startTime":1226.43,"endTime":1229.34,"body":"sense. These are the people that"},{"speaker":"Chace Torres","startTime":1229.34,"endTime":1233.0,"body":"handle stuff like this, I think"},{"speaker":"Chace Torres","startTime":1229.34,"endTime":1233.0,"body":"the field is going to benefit"},{"speaker":"Chace Torres","startTime":1233.0,"endTime":1237.47,"body":"more with us actually showcasing"},{"speaker":"Chace Torres","startTime":1233.0,"endTime":1237.47,"body":"ourselves. And that's another"},{"speaker":"Chace Torres","startTime":1237.47,"endTime":1241.58,"body":"interesting aspect of it to us,"},{"speaker":"Chace Torres","startTime":1237.47,"endTime":1241.58,"body":"because I would argue that most"},{"speaker":"Chace Torres","startTime":1241.58,"endTime":1244.82,"body":"bio meds are for the most part"},{"speaker":"Chace Torres","startTime":1241.58,"endTime":1244.82,"body":"introverted, were people persons"},{"speaker":"Chace Torres","startTime":1244.82,"endTime":1247.94,"body":"when we have to be dealing with"},{"speaker":"Chace Torres","startTime":1244.82,"endTime":1247.94,"body":"customer relations, and you"},{"speaker":"Chace Torres","startTime":1247.94,"endTime":1253.49,"body":"know, to that effect, but we're"},{"speaker":"Chace Torres","startTime":1247.94,"endTime":1253.49,"body":"not really, I had to evolve"},{"speaker":"Chace Torres","startTime":1253.52,"endTime":1257.36,"body":"myself, particularly doing a"},{"speaker":"Chace Torres","startTime":1253.52,"endTime":1257.36,"body":"podcast, because it wasn't"},{"speaker":"Chace Torres","startTime":1257.36,"endTime":1259.94,"body":"something I was ever comfortable"},{"speaker":"Chace Torres","startTime":1257.36,"endTime":1259.94,"body":"doing. But I got comfortable"},{"speaker":"Chace Torres","startTime":1259.94,"endTime":1266.57,"body":"with it. And as the industry"},{"speaker":"Chace Torres","startTime":1259.94,"endTime":1266.57,"body":"evolves, I think in general, we"},{"speaker":"Chace Torres","startTime":1266.57,"endTime":1270.68,"body":"just have to do a better job at"},{"speaker":"Chace Torres","startTime":1266.57,"endTime":1270.68,"body":"Outreach and shining a light on"},{"speaker":"Chace Torres","startTime":1270.68,"endTime":1273.89,"body":"ourselves, which sounds kind of"},{"speaker":"Chace Torres","startTime":1270.68,"endTime":1273.89,"body":"weird, it's almost, you know,"},{"speaker":"Chace Torres","startTime":1274.4,"endTime":1278.24,"body":"presuming that we're trying to"},{"speaker":"Chace Torres","startTime":1274.4,"endTime":1278.24,"body":"make ourselves you know, the"},{"speaker":"Chace Torres","startTime":1278.24,"endTime":1282.23,"body":"greatest, tapping ourselves on"},{"speaker":"Chace Torres","startTime":1278.24,"endTime":1282.23,"body":"the shoulder kind of deal."},{"speaker":"Chace Torres","startTime":1282.77,"endTime":1286.7,"body":"Celebrating ourselves. And if"},{"speaker":"Chace Torres","startTime":1282.77,"endTime":1286.7,"body":"you look at we just had htm"},{"speaker":"Chace Torres","startTime":1286.7,"endTime":1290.0,"body":"week, yes. Isn't that what htm"},{"speaker":"Chace Torres","startTime":1286.7,"endTime":1290.0,"body":"week is about? Celebrating what"},{"speaker":"Chace Torres","startTime":1290.0,"endTime":1295.01,"body":"the HTM does? Well? Why can't we"},{"speaker":"Chace Torres","startTime":1290.0,"endTime":1295.01,"body":"do that? You know, on YouTube,"},{"speaker":"Chace Torres","startTime":1295.04,"endTime":1299.12,"body":"on Facebook, on ticks, on"},{"speaker":"Chace Torres","startTime":1295.04,"endTime":1299.12,"body":"Instagram, on Twitter, there's"},{"speaker":"Chace Torres","startTime":1299.12,"endTime":1302.9,"body":"so many different avenues that,"},{"speaker":"Chace Torres","startTime":1299.12,"endTime":1302.9,"body":"you know, people that really"},{"speaker":"Chace Torres","startTime":1302.9,"endTime":1306.35,"body":"care about this, these are the"},{"speaker":"Chace Torres","startTime":1302.9,"endTime":1306.35,"body":"ways we need to go about it in"},{"speaker":"Chace Torres","startTime":1306.35,"endTime":1306.86,"body":"the future."},{"speaker":"Al Moretti","startTime":1307.13,"endTime":1308.87,"body":"Well, you know, and"},{"speaker":"Al Moretti","startTime":1307.13,"endTime":1308.87,"body":"that's why I'm inspired what"},{"speaker":"Al Moretti","startTime":1308.87,"endTime":1311.69,"body":"you're just sharing, because"},{"speaker":"Al Moretti","startTime":1308.87,"endTime":1311.69,"body":"everything you just touched on"},{"speaker":"Al Moretti","startTime":1311.69,"endTime":1318.8,"body":"is 100% above what person I'm"},{"speaker":"Al Moretti","startTime":1311.69,"endTime":1318.8,"body":"speaking to myself that I from,"},{"speaker":"Al Moretti","startTime":1318.83,"endTime":1323.93,"body":"from, from a vision have just"},{"speaker":"Al Moretti","startTime":1318.83,"endTime":1323.93,"body":"just just so taken with seeing"},{"speaker":"Al Moretti","startTime":1323.93,"endTime":1326.93,"body":"it happen. Because, you know,"},{"speaker":"Al Moretti","startTime":1323.93,"endTime":1326.93,"body":"the reach out, you're talking"},{"speaker":"Al Moretti","startTime":1326.93,"endTime":1329.69,"body":"about through the media pieces,"},{"speaker":"Al Moretti","startTime":1326.93,"endTime":1329.69,"body":"you know, I mean, you guys are"},{"speaker":"Al Moretti","startTime":1329.69,"endTime":1333.44,"body":"hitting all cylinders. And, and"},{"speaker":"Al Moretti","startTime":1329.69,"endTime":1333.44,"body":"let me tell you, it, all this"},{"speaker":"Al Moretti","startTime":1333.44,"endTime":1336.47,"body":"stuff, I even think back to"},{"speaker":"Al Moretti","startTime":1333.44,"endTime":1336.47,"body":"myself, you know, from 30, some"},{"speaker":"Al Moretti","startTime":1336.47,"endTime":1339.35,"body":"years ago about just you know,"},{"speaker":"Al Moretti","startTime":1336.47,"endTime":1339.35,"body":"where we were at then and where"},{"speaker":"Al Moretti","startTime":1339.35,"endTime":1343.88,"body":"we're at today, you know, it"},{"speaker":"Al Moretti","startTime":1339.35,"endTime":1343.88,"body":"takes time it does. And so even"},{"speaker":"Al Moretti","startTime":1343.88,"endTime":1348.5,"body":"you know, it takes time, and"},{"speaker":"Al Moretti","startTime":1343.88,"endTime":1348.5,"body":"then keep in keep the energy"},{"speaker":"Al Moretti","startTime":1348.53,"endTime":1353.12,"body":"and, and channel the frustration"},{"speaker":"Al Moretti","startTime":1348.53,"endTime":1353.12,"body":"piece to it, because the energy"},{"speaker":"Al Moretti","startTime":1353.12,"endTime":1356.72,"body":"will overwhelm will will"},{"speaker":"Al Moretti","startTime":1353.12,"endTime":1356.72,"body":"overtake you guys with all"},{"speaker":"Al Moretti","startTime":1356.72,"endTime":1359.51,"body":"you're doing here. And that's"},{"speaker":"Al Moretti","startTime":1356.72,"endTime":1359.51,"body":"why this podcast to me was was I"},{"speaker":"Al Moretti","startTime":1359.51,"endTime":1362.66,"body":"was just honored to be part of"},{"speaker":"Al Moretti","startTime":1359.51,"endTime":1362.66,"body":"is that these are the things"},{"speaker":"Al Moretti","startTime":1362.66,"endTime":1367.97,"body":"that reach the population. Not"},{"speaker":"Al Moretti","startTime":1362.66,"endTime":1367.97,"body":"only in the industry, but"},{"speaker":"Al Moretti","startTime":1367.97,"endTime":1370.16,"body":"outside the industry. I mean,"},{"speaker":"Al Moretti","startTime":1367.97,"endTime":1370.16,"body":"this is what's going to fuel our"},{"speaker":"Al Moretti","startTime":1370.16,"endTime":1374.36,"body":"industry as people hearing these"},{"speaker":"Al Moretti","startTime":1370.16,"endTime":1374.36,"body":"type of, you know, opportunities"},{"speaker":"Al Moretti","startTime":1374.36,"endTime":1380.93,"body":"and see the insides you know,"},{"speaker":"Al Moretti","startTime":1374.36,"endTime":1380.93,"body":"it's, I can't I can't put I can"},{"speaker":"Al Moretti","startTime":1380.93,"endTime":1384.65,"body":"I can I can't even put so many"},{"speaker":"Al Moretti","startTime":1380.93,"endTime":1384.65,"body":"words around it out. How"},{"speaker":"Al Moretti","startTime":1384.65,"endTime":1388.46,"body":"pleasing is the see all what you"},{"speaker":"Al Moretti","startTime":1384.65,"endTime":1388.46,"body":"just spoke about there, you guys"},{"speaker":"Al Moretti","startTime":1388.46,"endTime":1392.21,"body":"are not gonna you know, Danielle"},{"speaker":"Al Moretti","startTime":1388.46,"endTime":1392.21,"body":"and her team and Amy with each"},{"speaker":"Al Moretti","startTime":1392.21,"endTime":1397.43,"body":"team in a box piece. It's just"},{"speaker":"Al Moretti","startTime":1392.21,"endTime":1397.43,"body":"fabulous. You know, and I and"},{"speaker":"Al Moretti","startTime":1397.43,"endTime":1400.28,"body":"again, you know, this the energy"},{"speaker":"Al Moretti","startTime":1397.43,"endTime":1400.28,"body":"of people like Danielle and"},{"speaker":"Al Moretti","startTime":1400.28,"endTime":1405.02,"body":"yourself and others that you"},{"speaker":"Al Moretti","startTime":1400.28,"endTime":1405.02,"body":"spoke to speak to or want speak"},{"speaker":"Al Moretti","startTime":1405.02,"endTime":1409.19,"body":"to, you know, are driving with"},{"speaker":"Al Moretti","startTime":1405.02,"endTime":1409.19,"body":"this next level is be it's going"},{"speaker":"Al Moretti","startTime":1409.19,"endTime":1413.54,"body":"to bring it is bringing the"},{"speaker":"Al Moretti","startTime":1409.19,"endTime":1413.54,"body":"folks in will continue to drive"},{"speaker":"Al Moretti","startTime":1413.57,"endTime":1417.2,"body":"new newness into it. You know,"},{"speaker":"Al Moretti","startTime":1413.57,"endTime":1417.2,"body":"the other piece to it, and you"},{"speaker":"Al Moretti","startTime":1417.2,"endTime":1420.44,"body":"touched on and I love it is"},{"speaker":"Al Moretti","startTime":1417.2,"endTime":1420.44,"body":"that, you know, it's always been"},{"speaker":"Al Moretti","startTime":1420.44,"endTime":1423.23,"body":"about awareness, you know, how"},{"speaker":"Al Moretti","startTime":1420.44,"endTime":1423.23,"body":"do we bring awareness to this"},{"speaker":"Al Moretti","startTime":1423.23,"endTime":1425.54,"body":"industry? How do we bring"},{"speaker":"Al Moretti","startTime":1423.23,"endTime":1425.54,"body":"awareness to this profession?"},{"speaker":"Al Moretti","startTime":1425.54,"endTime":1428.81,"body":"Now? I'm gonna say something"},{"speaker":"Al Moretti","startTime":1425.54,"endTime":1428.81,"body":"that again, probably maybe some"},{"speaker":"Al Moretti","startTime":1428.81,"endTime":1432.14,"body":"of my predecessors may be well,"},{"speaker":"Al Moretti","startTime":1428.81,"endTime":1432.14,"body":"you know, gosh, but you know, I"},{"speaker":"Al Moretti","startTime":1432.14,"endTime":1435.98,"body":"always said to biomed, Medical"},{"speaker":"Al Moretti","startTime":1432.14,"endTime":1435.98,"body":"Equipment service person, the"},{"speaker":"Al Moretti","startTime":1435.98,"endTime":1439.13,"body":"HTM professionals, we call them"},{"speaker":"Al Moretti","startTime":1435.98,"endTime":1439.13,"body":"today, you got to get out of the"},{"speaker":"Al Moretti","startTime":1439.13,"endTime":1443.12,"body":"basement and away from the"},{"speaker":"Al Moretti","startTime":1439.13,"endTime":1443.12,"body":"morgue and up to the upper"},{"speaker":"Al Moretti","startTime":1443.12,"endTime":1446.12,"body":"levels of the hospital. Okay,"},{"speaker":"Al Moretti","startTime":1443.12,"endTime":1446.12,"body":"you got to get into the carpeted"},{"speaker":"Al Moretti","startTime":1446.12,"endTime":1449.48,"body":"areas of the hospital, you got"},{"speaker":"Al Moretti","startTime":1446.12,"endTime":1449.48,"body":"to be seen by the C suite you"},{"speaker":"Al Moretti","startTime":1449.48,"endTime":1453.53,"body":"got to see be seen by the"},{"speaker":"Al Moretti","startTime":1449.48,"endTime":1453.53,"body":"directors and the Clinical"},{"speaker":"Al Moretti","startTime":1453.53,"endTime":1459.14,"body":"Directors, those people embrace"},{"speaker":"Al Moretti","startTime":1453.53,"endTime":1459.14,"body":"this. They understand this"},{"speaker":"Al Moretti","startTime":1459.14,"endTime":1463.67,"body":"profession need to what it does"},{"speaker":"Al Moretti","startTime":1459.14,"endTime":1463.67,"body":"for them and patient care and to"},{"speaker":"Al Moretti","startTime":1463.67,"endTime":1468.95,"body":"drive patient care and, and so"},{"speaker":"Al Moretti","startTime":1463.67,"endTime":1468.95,"body":"the awareness piece is is what"},{"speaker":"Al Moretti","startTime":1468.95,"endTime":1473.15,"body":"is the key component that you"},{"speaker":"Al Moretti","startTime":1468.95,"endTime":1473.15,"body":"know, 30 years ago wasn't there"},{"speaker":"Al Moretti","startTime":1473.57,"endTime":1476.9,"body":"in different eras, maybe one"},{"speaker":"Al Moretti","startTime":1473.57,"endTime":1476.9,"body":"could say and maybe didn't have"},{"speaker":"Al Moretti","startTime":1476.9,"endTime":1478.97,"body":"the vehicles available either"},{"speaker":"Al Moretti","startTime":1476.9,"endTime":1478.97,"body":"right there. They're"},{"speaker":"Chace Torres","startTime":1479.57,"endTime":1481.64,"body":"supposed to value"},{"speaker":"Chace Torres","startTime":1479.57,"endTime":1481.64,"body":"something if you're not aware"},{"speaker":"Al Moretti","startTime":1481.639,"endTime":1483.469,"body":"of it, absolutely."},{"speaker":"Al Moretti","startTime":1481.639,"endTime":1483.469,"body":"But they're there now. Okay. I"},{"speaker":"Al Moretti","startTime":1483.469,"endTime":1487.699,"body":"mean, you you just social media"},{"speaker":"Al Moretti","startTime":1483.469,"endTime":1487.699,"body":"pieces. And and that's what's"},{"speaker":"Al Moretti","startTime":1487.699,"endTime":1490.009,"body":"that and then again, that's"},{"speaker":"Al Moretti","startTime":1487.699,"endTime":1490.009,"body":"what's elevating this industry"},{"speaker":"Al Moretti","startTime":1490.009,"endTime":1493.309,"body":"and you know, you I go back to"},{"speaker":"Al Moretti","startTime":1490.009,"endTime":1493.309,"body":"my predecessors, they laid the"},{"speaker":"Al Moretti","startTime":1493.309,"endTime":1497.479,"body":"foundation, which was fabulous"},{"speaker":"Al Moretti","startTime":1493.309,"endTime":1497.479,"body":"at the time. I mean, we're in"},{"speaker":"Al Moretti","startTime":1497.479,"endTime":1501.199,"body":"the infancy of medical equipment"},{"speaker":"Al Moretti","startTime":1497.479,"endTime":1501.199,"body":"servicing which was so such a"},{"speaker":"Al Moretti","startTime":1501.199,"endTime":1505.489,"body":"new concept. But you know, each"},{"speaker":"Al Moretti","startTime":1501.199,"endTime":1505.489,"body":"generation is going to lay new"},{"speaker":"Al Moretti","startTime":1505.489,"endTime":1507.919,"body":"foundations for the next"},{"speaker":"Al Moretti","startTime":1505.489,"endTime":1507.919,"body":"generation, right. And then how"},{"speaker":"Al Moretti","startTime":1507.919,"endTime":1511.399,"body":"you get that awareness out now"},{"speaker":"Al Moretti","startTime":1507.919,"endTime":1511.399,"body":"is, is key and, and through all"},{"speaker":"Al Moretti","startTime":1511.399,"endTime":1515.059,"body":"these vehicles like we're doing"},{"speaker":"Al Moretti","startTime":1511.399,"endTime":1515.059,"body":"here today, and, and if it's"},{"speaker":"Al Moretti","startTime":1515.059,"endTime":1517.369,"body":"writing or if it's press"},{"speaker":"Al Moretti","startTime":1515.059,"endTime":1517.369,"body":"conference publishing,"},{"speaker":"Al Moretti","startTime":1517.399,"endTime":1520.939,"body":"presenting, you know, I"},{"speaker":"Al Moretti","startTime":1517.399,"endTime":1520.939,"body":"encourage all ECM professionals,"},{"speaker":"Al Moretti","startTime":1520.939,"endTime":1527.479,"body":"you know, present, I'm a big"},{"speaker":"Al Moretti","startTime":1520.939,"endTime":1527.479,"body":"proponent to, to, to Writing,"},{"speaker":"Al Moretti","startTime":1527.479,"endTime":1530.869,"body":"Publishing and presenting, and I"},{"speaker":"Al Moretti","startTime":1527.479,"endTime":1530.869,"body":"tell you, you know, there is, if"},{"speaker":"Al Moretti","startTime":1530.869,"endTime":1534.439,"body":"I was to lean back and say, what"},{"speaker":"Al Moretti","startTime":1530.869,"endTime":1534.439,"body":"are some of the attributes that,"},{"speaker":"Al Moretti","startTime":1534.829,"endTime":1537.469,"body":"that I was, what's been an"},{"speaker":"Al Moretti","startTime":1534.829,"endTime":1537.469,"body":"attribute to my career"},{"speaker":"Al Moretti","startTime":1537.469,"endTime":1541.309,"body":"successes, it's been getting out"},{"speaker":"Al Moretti","startTime":1537.469,"endTime":1541.309,"body":"in front of crowds and people"},{"speaker":"Al Moretti","startTime":1541.339,"endTime":1546.319,"body":"and present in writing and, and,"},{"speaker":"Al Moretti","startTime":1541.339,"endTime":1546.319,"body":"you know, the audience that gets"},{"speaker":"Al Moretti","startTime":1546.319,"endTime":1548.839,"body":"created out of that, and the"},{"speaker":"Al Moretti","startTime":1546.319,"endTime":1548.839,"body":"knowledge sharing piece, and I"},{"speaker":"Al Moretti","startTime":1548.839,"endTime":1553.849,"body":"just I, I highly am a proponent,"},{"speaker":"Al Moretti","startTime":1548.839,"endTime":1553.849,"body":"I say this to everybody I come"},{"speaker":"Al Moretti","startTime":1553.849,"endTime":1557.659,"body":"in contact with, you know,"},{"speaker":"Al Moretti","startTime":1553.849,"endTime":1557.659,"body":"there's so much knowledge that,"},{"speaker":"Al Moretti","startTime":1557.929,"endTime":1561.739,"body":"that we all have shared out"},{"speaker":"Al Moretti","startTime":1557.929,"endTime":1561.739,"body":"there, and, you know, the state"},{"speaker":"Al Moretti","startTime":1561.739,"endTime":1567.289,"body":"organization that we see across"},{"speaker":"Al Moretti","startTime":1561.739,"endTime":1567.289,"body":"the country today, and there's"},{"speaker":"Al Moretti","startTime":1567.289,"endTime":1570.829,"body":"almost, I think there's got to"},{"speaker":"Al Moretti","startTime":1567.289,"endTime":1570.829,"body":"be about 25, at least, or 30."},{"speaker":"Al Moretti","startTime":1571.069,"endTime":1574.549,"body":"htm state organizations today."},{"speaker":"Al Moretti","startTime":1571.069,"endTime":1574.549,"body":"Now, you know, those are the"},{"speaker":"Al Moretti","startTime":1574.549,"endTime":1578.179,"body":"grassroots of this of this"},{"speaker":"Al Moretti","startTime":1574.549,"endTime":1578.179,"body":"industry that, you know, that's"},{"speaker":"Al Moretti","startTime":1578.179,"endTime":1582.289,"body":"where the grassroots of the"},{"speaker":"Al Moretti","startTime":1578.179,"endTime":1582.289,"body":"local htm professional can plug"},{"speaker":"Al Moretti","startTime":1582.289,"endTime":1585.829,"body":"into, you know, Amy has the"},{"speaker":"Al Moretti","startTime":1582.289,"endTime":1585.829,"body":"national umbrella. Right. Okay."},{"speaker":"Al Moretti","startTime":1586.399,"endTime":1589.129,"body":"And that, you know, and they"},{"speaker":"Al Moretti","startTime":1586.399,"endTime":1589.129,"body":"serve their role, and they serve"},{"speaker":"Al Moretti","startTime":1589.129,"endTime":1593.179,"body":"the role well, national umbrella"},{"speaker":"Al Moretti","startTime":1589.129,"endTime":1593.179,"body":"perspective, they're there,"},{"speaker":"Al Moretti","startTime":1593.359,"endTime":1596.539,"body":"they're also now fueling the"},{"speaker":"Al Moretti","startTime":1593.359,"endTime":1596.539,"body":"state organizations and"},{"speaker":"Al Moretti","startTime":1596.539,"endTime":1600.169,"body":"supporting through those fuels."},{"speaker":"Al Moretti","startTime":1596.539,"endTime":1600.169,"body":"And, you know, right, they have"},{"speaker":"Chace Torres","startTime":1600.17,"endTime":1602.39,"body":"the tools and the"},{"speaker":"Chace Torres","startTime":1600.17,"endTime":1602.39,"body":"connections here, and they do"},{"speaker":"Chace Torres","startTime":1602.39,"endTime":1604.73,"body":"great the apprenticeship program"},{"speaker":"Chace Torres","startTime":1602.39,"endTime":1604.73,"body":"through the Department of Labor,"},{"speaker":"Chace Torres","startTime":1604.76,"endTime":1606.65,"body":"oh, my gosh, you know, not"},{"speaker":"Chace Torres","startTime":1604.76,"endTime":1606.65,"body":"necessarily something that a"},{"speaker":"Chace Torres","startTime":1606.65,"endTime":1610.7,"body":"grassroots thing could do. So"},{"speaker":"Chace Torres","startTime":1606.65,"endTime":1610.7,"body":"they serve a critical purpose."},{"speaker":"Al Moretti","startTime":1610.73,"endTime":1612.26,"body":"They do, they do."},{"speaker":"Al Moretti","startTime":1610.73,"endTime":1612.26,"body":"And so when you, when you"},{"speaker":"Al Moretti","startTime":1612.26,"endTime":1614.87,"body":"combine both of these two"},{"speaker":"Al Moretti","startTime":1612.26,"endTime":1614.87,"body":"together, which is what we're"},{"speaker":"Al Moretti","startTime":1614.87,"endTime":1619.31,"body":"seeing now, is what we're seeing"},{"speaker":"Al Moretti","startTime":1614.87,"endTime":1619.31,"body":"now, it's been developing"},{"speaker":"Al Moretti","startTime":1619.31,"endTime":1622.28,"body":"ourselves, and it's really"},{"speaker":"Al Moretti","startTime":1619.31,"endTime":1622.28,"body":"taking the traction, you know,"},{"speaker":"Al Moretti","startTime":1622.31,"endTime":1626.75,"body":"it again, those are the outlets,"},{"speaker":"Al Moretti","startTime":1622.31,"endTime":1626.75,"body":"those are the inlets I should"},{"speaker":"Al Moretti","startTime":1626.75,"endTime":1630.68,"body":"say, for, you know, the, the"},{"speaker":"Al Moretti","startTime":1626.75,"endTime":1630.68,"body":"local htm professional to plug"},{"speaker":"Al Moretti","startTime":1630.68,"endTime":1635.24,"body":"into, and to be part of, you"},{"speaker":"Al Moretti","startTime":1630.68,"endTime":1635.24,"body":"know, and so, you know, again,"},{"speaker":"Al Moretti","startTime":1635.24,"endTime":1638.93,"body":"you I think, an earlier part of"},{"speaker":"Al Moretti","startTime":1635.24,"endTime":1638.93,"body":"your theme, you know, what are"},{"speaker":"Al Moretti","startTime":1638.93,"endTime":1641.6,"body":"we going to do, when all these"},{"speaker":"Al Moretti","startTime":1638.93,"endTime":1641.6,"body":"gray hairs leave the"},{"speaker":"Al Moretti","startTime":1641.6,"endTime":1645.38,"body":"organization, you know, and, you"},{"speaker":"Al Moretti","startTime":1641.6,"endTime":1645.38,"body":"know, one, we should throw a"},{"speaker":"Al Moretti","startTime":1645.38,"endTime":1647.81,"body":"party for some of them, right, I"},{"speaker":"Al Moretti","startTime":1645.38,"endTime":1647.81,"body":"mean, you know, for absolutely,"},{"speaker":"Al Moretti","startTime":1647.81,"endTime":1651.38,"body":"but on the other side of it, you"},{"speaker":"Al Moretti","startTime":1647.81,"endTime":1651.38,"body":"know, we should all in, you"},{"speaker":"Al Moretti","startTime":1651.38,"endTime":1653.75,"body":"know, again, let's let's, let's"},{"speaker":"Al Moretti","startTime":1651.38,"endTime":1653.75,"body":"say throw a party in the sense"},{"speaker":"Al Moretti","startTime":1653.75,"endTime":1657.14,"body":"of, you know, you know, take you"},{"speaker":"Al Moretti","startTime":1653.75,"endTime":1657.14,"body":"know, you know, take the good"},{"speaker":"Al Moretti","startTime":1657.14,"endTime":1660.8,"body":"efforts there that have been"},{"speaker":"Al Moretti","startTime":1657.14,"endTime":1660.8,"body":"laid, and also the experiences,"},{"speaker":"Al Moretti","startTime":1661.1,"endTime":1664.61,"body":"and enroll those enroll those in"},{"speaker":"Al Moretti","startTime":1661.1,"endTime":1664.61,"body":"to the future, okay, they"},{"speaker":"Al Moretti","startTime":1664.61,"endTime":1667.28,"body":"shouldn't be forgotten, they"},{"speaker":"Al Moretti","startTime":1664.61,"endTime":1667.28,"body":"should not go, they should not"},{"speaker":"Al Moretti","startTime":1667.64,"endTime":1672.35,"body":"go go into an abyss. But, but"},{"speaker":"Al Moretti","startTime":1667.64,"endTime":1672.35,"body":"what I see clearly and I'm"},{"speaker":"Al Moretti","startTime":1672.35,"endTime":1676.01,"body":"really inspired is the, is what"},{"speaker":"Al Moretti","startTime":1672.35,"endTime":1676.01,"body":"I see what's going on with what"},{"speaker":"Al Moretti","startTime":1676.04,"endTime":1679.25,"body":"we're doing here today, and I"},{"speaker":"Al Moretti","startTime":1676.04,"endTime":1679.25,"body":"see and other avenues of media,"},{"speaker":"Al Moretti","startTime":1679.94,"endTime":1686.63,"body":"the awareness piece is, to me is"},{"speaker":"Al Moretti","startTime":1679.94,"endTime":1686.63,"body":"really just phenomenal. And in"},{"speaker":"Al Moretti","startTime":1686.63,"endTime":1691.19,"body":"such a in such as a movement in"},{"speaker":"Al Moretti","startTime":1686.63,"endTime":1691.19,"body":"our society today, we're, you"},{"speaker":"Al Moretti","startTime":1691.19,"endTime":1694.04,"body":"know, all individuals, they're,"},{"speaker":"Al Moretti","startTime":1691.19,"endTime":1694.04,"body":"they're looking for knowledge,"},{"speaker":"Al Moretti","startTime":1694.04,"endTime":1696.11,"body":"they're seeking knowledge, you"},{"speaker":"Al Moretti","startTime":1694.04,"endTime":1696.11,"body":"know, and how do they get the"},{"speaker":"Al Moretti","startTime":1696.11,"endTime":1699.89,"body":"knowledge and, and, and where to"},{"speaker":"Al Moretti","startTime":1696.11,"endTime":1699.89,"body":"go, and we just got to keep"},{"speaker":"Al Moretti","startTime":1699.89,"endTime":1703.52,"body":"driving up to this industry."},{"speaker":"Al Moretti","startTime":1699.89,"endTime":1703.52,"body":"It's a great industry, it's a"},{"speaker":"Al Moretti","startTime":1703.55,"endTime":1708.86,"body":"fantastic industry, and it's a"},{"speaker":"Al Moretti","startTime":1703.55,"endTime":1708.86,"body":"purposeful industry. 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You"},{"speaker":"Al Moretti","startTime":1724.43,"endTime":1728.57,"body":"know, that, that, that service"},{"speaker":"Al Moretti","startTime":1728.57,"endTime":1733.7,"body":"that repair or that, you know,"},{"speaker":"Al Moretti","startTime":1728.57,"endTime":1733.7,"body":"predictive, whatever it may be,"},{"speaker":"Al Moretti","startTime":1733.7,"endTime":1737.78,"body":"that they have put into their"},{"speaker":"Al Moretti","startTime":1733.7,"endTime":1737.78,"body":"programs to, to enable equipment"},{"speaker":"Al Moretti","startTime":1737.78,"endTime":1742.04,"body":"to have maximize uptime, I mean"},{"speaker":"Al Moretti","startTime":1737.78,"endTime":1742.04,"body":"that, that residual out to the"},{"speaker":"Al Moretti","startTime":1742.04,"endTime":1746.36,"body":"patient is what that is the"},{"speaker":"Al Moretti","startTime":1742.04,"endTime":1746.36,"body":"purpose of htm is about taking"},{"speaker":"Al Moretti","startTime":1746.36,"endTime":1749.54,"body":"care of patients and people and"},{"speaker":"Al Moretti","startTime":1746.36,"endTime":1749.54,"body":"families and to hold out and"},{"speaker":"Al Moretti","startTime":1749.54,"endTime":1753.11,"body":"that's, that is the goal, that"},{"speaker":"Al Moretti","startTime":1749.54,"endTime":1753.11,"body":"is the goal, that that's what"},{"speaker":"Al Moretti","startTime":1753.11,"endTime":1756.74,"body":"it's about. 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So, you know, I can't"},{"speaker":"Al Moretti","startTime":1774.74,"endTime":1777.98,"body":"think of a better way to spend"},{"speaker":"Al Moretti","startTime":1774.74,"endTime":1777.98,"body":"your time in your life's journey"},{"speaker":"Al Moretti","startTime":1777.98,"endTime":1778.43,"body":"than here."},{"speaker":"Chace Torres","startTime":1778.549,"endTime":1781.069,"body":"I love the how you"},{"speaker":"Chace Torres","startTime":1778.549,"endTime":1781.069,"body":"describe that, that we have a"},{"speaker":"Chace Torres","startTime":1781.069,"endTime":1784.729,"body":"residual effect. Because for the"},{"speaker":"Chace Torres","startTime":1781.069,"endTime":1784.729,"body":"most part, a lot of our work"},{"speaker":"Chace Torres","startTime":1784.729,"endTime":1788.119,"body":"isn't seen unless it's a really"},{"speaker":"Chace Torres","startTime":1784.729,"endTime":1788.119,"body":"critical failure that, you know,"},{"speaker":"Chace Torres","startTime":1788.119,"endTime":1791.659,"body":"all hands on deck kind of deal."},{"speaker":"Chace Torres","startTime":1788.119,"endTime":1791.659,"body":"Which, you know, I think for the"},{"speaker":"Chace Torres","startTime":1791.659,"endTime":1794.419,"body":"majority of us, we've probably"},{"speaker":"Chace Torres","startTime":1791.659,"endTime":1794.419,"body":"had one or two instances. I"},{"speaker":"Chace Torres","startTime":1794.419,"endTime":1797.809,"body":"mean, I've had an anesthesia"},{"speaker":"Chace Torres","startTime":1794.419,"endTime":1797.809,"body":"repair while you know, a patient"},{"speaker":"Chace Torres","startTime":1797.809,"endTime":1802.219,"body":"was hooked. That was really like"},{"speaker":"Chace Torres","startTime":1797.809,"endTime":1802.219,"body":"When you get called to arms"},{"speaker":"Chace Torres","startTime":1802.219,"endTime":1807.589,"body":"almost it's like, Okay, now it's"},{"speaker":"Chace Torres","startTime":1802.219,"endTime":1807.589,"body":"time to really show what we're"},{"speaker":"Chace Torres","startTime":1807.589,"endTime":1810.709,"body":"made of and do the job to make"},{"speaker":"Chace Torres","startTime":1807.589,"endTime":1810.709,"body":"sure his patient gets through"},{"speaker":"Chace Torres","startTime":1810.709,"endTime":1814.879,"body":"everything. Okay? Because at the"},{"speaker":"Chace Torres","startTime":1810.709,"endTime":1814.879,"body":"end of the day, the whole field,"},{"speaker":"Chace Torres","startTime":1814.969,"endTime":1817.219,"body":"its purpose is patient care,"},{"speaker":"Chace Torres","startTime":1814.969,"endTime":1817.219,"body":"patient safety,"},{"speaker":"Al Moretti","startTime":1817.25,"endTime":1820.19,"body":"oh, my gosh, I mean,"},{"speaker":"Al Moretti","startTime":1817.25,"endTime":1820.19,"body":"you know, 80% of what we do is"},{"speaker":"Al Moretti","startTime":1820.19,"endTime":1824.81,"body":"behind the scenes, right. But"},{"speaker":"Al Moretti","startTime":1820.19,"endTime":1824.81,"body":"you know, but it's not unseen"},{"speaker":"Al Moretti","startTime":1824.81,"endTime":1827.75,"body":"behind the scenes. I mean, you"},{"speaker":"Al Moretti","startTime":1824.81,"endTime":1827.75,"body":"know, I want to I want to give a"},{"speaker":"Al Moretti","startTime":1827.75,"endTime":1831.14,"body":"plug out there to my clinical"},{"speaker":"Al Moretti","startTime":1827.75,"endTime":1831.14,"body":"colleagues, I mean, you know,"},{"speaker":"Al Moretti","startTime":1831.14,"endTime":1836.03,"body":"I've had the privilege to work"},{"speaker":"Al Moretti","startTime":1831.14,"endTime":1836.03,"body":"hand in hand with all levels of"},{"speaker":"Al Moretti","startTime":1836.03,"endTime":1842.18,"body":"clinical, front end providers,"},{"speaker":"Al Moretti","startTime":1836.03,"endTime":1842.18,"body":"surgeons, neurosurgeons, any"},{"speaker":"Al Moretti","startTime":1842.18,"endTime":1845.69,"body":"type of ologists, who want to"},{"speaker":"Al Moretti","startTime":1842.18,"endTime":1845.69,"body":"speak to, you know, what makes"},{"speaker":"Al Moretti","startTime":1845.69,"endTime":1849.2,"body":"their ability to deliver patient"},{"speaker":"Al Moretti","startTime":1845.69,"endTime":1849.2,"body":"care are all of the support"},{"speaker":"Al Moretti","startTime":1849.2,"endTime":1852.8,"body":"networks behind that, including"},{"speaker":"Al Moretti","startTime":1849.2,"endTime":1852.8,"body":"this one. And, you know, and"},{"speaker":"Al Moretti","startTime":1852.8,"endTime":1856.07,"body":"I've seen, I have had the"},{"speaker":"Al Moretti","startTime":1852.8,"endTime":1856.07,"body":"opportunity, you know, to see"},{"speaker":"Al Moretti","startTime":1856.1,"endTime":1860.99,"body":"people being touched in the way"},{"speaker":"Al Moretti","startTime":1856.1,"endTime":1860.99,"body":"of, you know, that, that, that"},{"speaker":"Al Moretti","startTime":1861.08,"endTime":1863.33,"body":"diagnose that that ability for"},{"speaker":"Al Moretti","startTime":1861.08,"endTime":1863.33,"body":"them to still get their"},{"speaker":"Al Moretti","startTime":1863.33,"endTime":1866.42,"body":"diagnosis to continue on, or"},{"speaker":"Al Moretti","startTime":1863.33,"endTime":1866.42,"body":"they're in, they're being"},{"speaker":"Al Moretti","startTime":1866.42,"endTime":1870.68,"body":"treated for cancer, and their"},{"speaker":"Al Moretti","startTime":1866.42,"endTime":1870.68,"body":"therapy to be continued on and"},{"speaker":"Al Moretti","startTime":1870.68,"endTime":1874.4,"body":"equipment. You know, I mean,"},{"speaker":"Al Moretti","startTime":1870.68,"endTime":1874.4,"body":"those are huge psychological"},{"speaker":"Al Moretti","startTime":1874.43,"endTime":1877.64,"body":"situations for a patient, you"},{"speaker":"Al Moretti","startTime":1874.43,"endTime":1877.64,"body":"know, you know, when they, when"},{"speaker":"Al Moretti","startTime":1877.64,"endTime":1880.04,"body":"they get that news that, hey,"},{"speaker":"Al Moretti","startTime":1877.64,"endTime":1880.04,"body":"you know, we can't see it today,"},{"speaker":"Al Moretti","startTime":1880.04,"endTime":1882.83,"body":"because the equipment's down, or"},{"speaker":"Al Moretti","startTime":1880.04,"endTime":1882.83,"body":"we can't get your treatment"},{"speaker":"Al Moretti","startTime":1882.83,"endTime":1885.77,"body":"today, because the equipment's"},{"speaker":"Al Moretti","startTime":1882.83,"endTime":1885.77,"body":"down, that has a that has a"},{"speaker":"Al Moretti","startTime":1885.77,"endTime":1889.94,"body":"significant psychological impact"},{"speaker":"Al Moretti","startTime":1885.77,"endTime":1889.94,"body":"on the patient, the family, all"},{"speaker":"Al Moretti","startTime":1889.94,"endTime":1893.36,"body":"the way down, that is just"},{"speaker":"Al Moretti","startTime":1889.94,"endTime":1893.36,"body":"reverberates. And you know, the"},{"speaker":"Al Moretti","startTime":1893.36,"endTime":1900.77,"body":"HTM professional has a direct"},{"speaker":"Al Moretti","startTime":1893.36,"endTime":1900.77,"body":"impact to to be the catalyst in"},{"speaker":"Al Moretti","startTime":1900.77,"endTime":1904.37,"body":"improving that situation and"},{"speaker":"Al Moretti","startTime":1900.77,"endTime":1904.37,"body":"making it to a positive versus"},{"speaker":"Al Moretti","startTime":1905.51,"endTime":1908.96,"body":"something dropped troublesome."},{"speaker":"Al Moretti","startTime":1905.51,"endTime":1908.96,"body":"So, you know, I say to"},{"speaker":"Al Moretti","startTime":1908.96,"endTime":1913.28,"body":"everybody, you know, don't think"},{"speaker":"Al Moretti","startTime":1908.96,"endTime":1913.28,"body":"your work is not felt out there."},{"speaker":"Al Moretti","startTime":1913.31,"endTime":1916.79,"body":"It's hard sometimes to believe"},{"speaker":"Al Moretti","startTime":1913.31,"endTime":1916.79,"body":"that. Because you know, but at"},{"speaker":"Al Moretti","startTime":1916.79,"endTime":1918.77,"body":"the same breath, that's why you"},{"speaker":"Al Moretti","startTime":1916.79,"endTime":1918.77,"body":"got into this field, because you"},{"speaker":"Al Moretti","startTime":1918.77,"endTime":1920.84,"body":"wanted to help people, as I"},{"speaker":"Al Moretti","startTime":1918.77,"endTime":1920.84,"body":"believe."},{"speaker":"Chace Torres","startTime":1921.23,"endTime":1924.56,"body":"Yeah, I would say,"},{"speaker":"Chace Torres","startTime":1921.23,"endTime":1924.56,"body":"I think there was a statistic,"},{"speaker":"Chace Torres","startTime":1924.56,"endTime":1928.58,"body":"and one of the demographics he"},{"speaker":"Chace Torres","startTime":1924.56,"endTime":1928.58,"body":"did is that at least 70 to 75%"},{"speaker":"Chace Torres","startTime":1928.58,"endTime":1932.0,"body":"of people would recommend this"},{"speaker":"Chace Torres","startTime":1928.58,"endTime":1932.0,"body":"job to somebody. Yes, yeah,"},{"speaker":"Chace Torres","startTime":1932.03,"endTime":1937.67,"body":"that's resounding that you know,"},{"speaker":"Chace Torres","startTime":1932.03,"endTime":1937.67,"body":"our field as small as it is, so"},{"speaker":"Chace Torres","startTime":1937.67,"endTime":1941.21,"body":"many people out of it would say,"},{"speaker":"Chace Torres","startTime":1937.67,"endTime":1941.21,"body":"hands down, you want to be in"},{"speaker":"Chace Torres","startTime":1941.21,"endTime":1944.75,"body":"this career? How many other"},{"speaker":"Chace Torres","startTime":1941.21,"endTime":1944.75,"body":"careers could probably say that?"},{"speaker":"Chace Torres","startTime":1945.92,"endTime":1950.45,"body":"I get told by my family all the"},{"speaker":"Chace Torres","startTime":1945.92,"endTime":1950.45,"body":"time, like, how, how do you feel"},{"speaker":"Chace Torres","startTime":1950.45,"endTime":1952.91,"body":"so comfortable doing a podcast"},{"speaker":"Chace Torres","startTime":1950.45,"endTime":1952.91,"body":"about your career, aren't you"},{"speaker":"Chace Torres","startTime":1952.91,"endTime":1956.66,"body":"tired? You know, I've, I've"},{"speaker":"Chace Torres","startTime":1952.91,"endTime":1956.66,"body":"never really known anybody"},{"speaker":"Chace Torres","startTime":1956.69,"endTime":1962.51,"body":"except you, who really enjoys"},{"speaker":"Chace Torres","startTime":1956.69,"endTime":1962.51,"body":"what they do. It's, it's the"},{"speaker":"Chace Torres","startTime":1962.51,"endTime":1965.66,"body":"career, it's the passion that"},{"speaker":"Chace Torres","startTime":1962.51,"endTime":1965.66,"body":"comes along with, you know,"},{"speaker":"Chace Torres","startTime":1965.69,"endTime":1970.31,"body":"wanting to do what we do every"},{"speaker":"Chace Torres","startTime":1965.69,"endTime":1970.31,"body":"day. And, honestly, that's,"},{"speaker":"Chace Torres","startTime":1970.55,"endTime":1973.85,"body":"that's what makes us special."},{"speaker":"Chace Torres","startTime":1970.55,"endTime":1973.85,"body":"It's, you know, you're making an"},{"speaker":"Chace Torres","startTime":1973.85,"endTime":1978.56,"body":"impact, you know, you're doing"},{"speaker":"Chace Torres","startTime":1973.85,"endTime":1978.56,"body":"something technical, that has a"},{"speaker":"Chace Torres","startTime":1978.65,"endTime":1981.8,"body":"direct effect within the medical"},{"speaker":"Chace Torres","startTime":1978.65,"endTime":1981.8,"body":"infrastructure that, you know,"},{"speaker":"Chace Torres","startTime":1981.8,"endTime":1984.71,"body":"there's so many different facets"},{"speaker":"Chace Torres","startTime":1981.8,"endTime":1984.71,"body":"to what we provide to the"},{"speaker":"Chace Torres","startTime":1984.71,"endTime":1986.6,"body":"community. It's,"},{"speaker":"Al Moretti","startTime":1987.74,"endTime":1991.07,"body":"it's, it is it is I"},{"speaker":"Al Moretti","startTime":1987.74,"endTime":1991.07,"body":"again, you know, from a poor"},{"speaker":"Al Moretti","startTime":1991.07,"endTime":1994.58,"body":"professions perspective, I mean,"},{"speaker":"Al Moretti","startTime":1991.07,"endTime":1994.58,"body":"it's, it is, there's so many"},{"speaker":"Al Moretti","startTime":1994.58,"endTime":1997.16,"body":"rewarding professions out there."},{"speaker":"Al Moretti","startTime":1994.58,"endTime":1997.16,"body":"I mean, you could, we could, we"},{"speaker":"Al Moretti","startTime":1997.16,"endTime":2001.03,"body":"could have a whole podcast"},{"speaker":"Al Moretti","startTime":1997.16,"endTime":2001.03,"body":"around, knows, but, you know, in"},{"speaker":"Al Moretti","startTime":2001.03,"endTime":2003.94,"body":"this, this is, this is a"},{"speaker":"Al Moretti","startTime":2001.03,"endTime":2003.94,"body":"rewarding profession for"},{"speaker":"Al Moretti","startTime":2003.94,"endTime":2008.83,"body":"individuals, because they can"},{"speaker":"Al Moretti","startTime":2003.94,"endTime":2008.83,"body":"see, you can see the outcomes of"},{"speaker":"Al Moretti","startTime":2008.83,"endTime":2014.17,"body":"your of your efforts. What does"},{"speaker":"Al Moretti","startTime":2008.83,"endTime":2014.17,"body":"it mean, and, but in the same"},{"speaker":"Al Moretti","startTime":2014.17,"endTime":2018.61,"body":"sector, it's a melting pot, you"},{"speaker":"Al Moretti","startTime":2014.17,"endTime":2018.61,"body":"know, we all we it's a high"},{"speaker":"Al Moretti","startTime":2018.61,"endTime":2024.07,"body":"pressure, it is a very demanding"},{"speaker":"Al Moretti","startTime":2018.61,"endTime":2024.07,"body":"pressure environment, when we're"},{"speaker":"Al Moretti","startTime":2024.07,"endTime":2028.84,"body":"in a healthcare, healthcare"},{"speaker":"Al Moretti","startTime":2024.07,"endTime":2028.84,"body":"today is is is probably, I mean,"},{"speaker":"Al Moretti","startTime":2028.84,"endTime":2031.24,"body":"the the pressure cooker of all"},{"speaker":"Al Moretti","startTime":2028.84,"endTime":2031.24,"body":"times right now,"},{"speaker":"Chace Torres","startTime":2031.359,"endTime":2032.889,"body":"that's probably"},{"speaker":"Chace Torres","startTime":2031.359,"endTime":2032.889,"body":"one component why I like it,"},{"speaker":"Chace Torres","startTime":2032.889,"endTime":2036.189,"body":"too. Because I've always have a"},{"speaker":"Chace Torres","startTime":2032.889,"endTime":2036.189,"body":"certain expectation to get"},{"speaker":"Chace Torres","startTime":2036.189,"endTime":2039.849,"body":"something done during the day,"},{"speaker":"Chace Torres","startTime":2036.189,"endTime":2039.849,"body":"there's a, like you said,"},{"speaker":"Chace Torres","startTime":2039.849,"endTime":2042.489,"body":"there's, there's a pressure"},{"speaker":"Chace Torres","startTime":2039.849,"endTime":2042.489,"body":"component to it. And, you know,"},{"speaker":"Chace Torres","startTime":2042.489,"endTime":2046.179,"body":"some of us really thrive under"},{"speaker":"Chace Torres","startTime":2042.489,"endTime":2046.179,"body":"that. So that's, that's what I"},{"speaker":"Chace Torres","startTime":2046.179,"endTime":2049.269,"body":"like about my day is different"},{"speaker":"Chace Torres","startTime":2046.179,"endTime":2049.269,"body":"every day that I have certain"},{"speaker":"Chace Torres","startTime":2049.269,"endTime":2050.739,"body":"things I have to accomplish."},{"speaker":"Al Moretti","startTime":2051.67,"endTime":2054.58,"body":"You have to and, and"},{"speaker":"Al Moretti","startTime":2051.67,"endTime":2054.58,"body":"I look at today's you know, how"},{"speaker":"Al Moretti","startTime":2054.58,"endTime":2058.21,"body":"the hospital business is, how it"},{"speaker":"Al Moretti","startTime":2054.58,"endTime":2058.21,"body":"functions today is much"},{"speaker":"Al Moretti","startTime":2058.21,"endTime":2061.24,"body":"different than when I entered"},{"speaker":"Al Moretti","startTime":2058.21,"endTime":2061.24,"body":"the industry. I mean, I always"},{"speaker":"Al Moretti","startTime":2061.24,"endTime":2064.96,"body":"say, you know, when I came into"},{"speaker":"Al Moretti","startTime":2061.24,"endTime":2064.96,"body":"this business, the money came in"},{"speaker":"Al Moretti","startTime":2064.96,"endTime":2067.54,"body":"so quickly, you couldn't spend"},{"speaker":"Al Moretti","startTime":2064.96,"endTime":2067.54,"body":"it fast enough. I mean, that"},{"speaker":"Al Moretti","startTime":2067.54,"endTime":2070.9,"body":"goes back in an era where, and I"},{"speaker":"Al Moretti","startTime":2067.54,"endTime":2070.9,"body":"mean by that is, you know,"},{"speaker":"Al Moretti","startTime":2071.47,"endTime":2074.71,"body":"hospital could choose what"},{"speaker":"Al Moretti","startTime":2071.47,"endTime":2074.71,"body":"insurance they wanted to accept"},{"speaker":"Al Moretti","startTime":2074.71,"endTime":2078.34,"body":"and which ones they didn't want"},{"speaker":"Al Moretti","startTime":2074.71,"endTime":2078.34,"body":"to accept. And today, they'll"},{"speaker":"Al Moretti","startTime":2078.34,"endTime":2081.31,"body":"take everything including cash."},{"speaker":"Al Moretti","startTime":2078.34,"endTime":2081.31,"body":"I mean, they're not turning"},{"speaker":"Al Moretti","startTime":2081.31,"endTime":2084.46,"body":"anybody at the doorway."},{"speaker":"Al Moretti","startTime":2081.31,"endTime":2084.46,"body":"reimbursements today, you know,"},{"speaker":"Al Moretti","startTime":2084.46,"endTime":2088.48,"body":"when we went through as an"},{"speaker":"Al Moretti","startTime":2084.46,"endTime":2088.48,"body":"industry, as a health care went"},{"speaker":"Al Moretti","startTime":2088.48,"endTime":2091.87,"body":"through as an industry of what"},{"speaker":"Al Moretti","startTime":2088.48,"endTime":2091.87,"body":"they call DRGs. And regulations"},{"speaker":"Al Moretti","startTime":2091.87,"endTime":2095.95,"body":"of reimbursements, you know,"},{"speaker":"Al Moretti","startTime":2091.87,"endTime":2095.95,"body":"used to be hospitals could set"},{"speaker":"Al Moretti","startTime":2095.95,"endTime":2099.28,"body":"their own rates. I mean, you"},{"speaker":"Al Moretti","startTime":2095.95,"endTime":2099.28,"body":"know, and that would that's"},{"speaker":"Al Moretti","startTime":2099.28,"endTime":2102.37,"body":"that's obviously not The case"},{"speaker":"Al Moretti","startTime":2099.28,"endTime":2102.37,"body":"any longer. So hospitals have"},{"speaker":"Al Moretti","startTime":2102.37,"endTime":2107.65,"body":"have felt a significant downward"},{"speaker":"Al Moretti","startTime":2102.37,"endTime":2107.65,"body":"pressure of reimbursements"},{"speaker":"Al Moretti","startTime":2107.65,"endTime":2110.95,"body":"before a hospital, it was said,"},{"speaker":"Al Moretti","startTime":2107.65,"endTime":2110.95,"body":"you know could be in the double"},{"speaker":"Al Moretti","startTime":2110.95,"endTime":2115.33,"body":"digit profit margins today we"},{"speaker":"Al Moretti","startTime":2110.95,"endTime":2115.33,"body":"see hospitals that are operating"},{"speaker":"Al Moretti","startTime":2115.33,"endTime":2115.45,"body":"in"},{"speaker":"Chace Torres","startTime":2115.78,"endTime":2119.44,"body":"zero. Margins are"},{"speaker":"Chace Torres","startTime":2115.78,"endTime":2119.44,"body":"significantly smaller."},{"speaker":"Al Moretti","startTime":2119.65,"endTime":2121.81,"body":"They are they are in"},{"speaker":"Al Moretti","startTime":2119.65,"endTime":2121.81,"body":"his driven so it's driven"},{"speaker":"Al Moretti","startTime":2121.81,"endTime":2124.57,"body":"efficiencies. So So what is it"},{"speaker":"Al Moretti","startTime":2121.81,"endTime":2124.57,"body":"that it's caused to drive"},{"speaker":"Al Moretti","startTime":2124.57,"endTime":2127.84,"body":"efficiencies? It's called drive"},{"speaker":"Al Moretti","startTime":2124.57,"endTime":2127.84,"body":"change. And that that's, you"},{"speaker":"Al Moretti","startTime":2127.84,"endTime":2132.49,"body":"know, so a change comes pain and"},{"speaker":"Al Moretti","startTime":2127.84,"endTime":2132.49,"body":"it comes, you know, comes comes"},{"speaker":"Al Moretti","startTime":2132.49,"endTime":2136.03,"body":"sometimes uncomfortableness with"},{"speaker":"Al Moretti","startTime":2132.49,"endTime":2136.03,"body":"some people of how do I adapt to"},{"speaker":"Al Moretti","startTime":2136.03,"endTime":2139.3,"body":"it? You know, Eileen, Eileen and"},{"speaker":"Al Moretti","startTime":2136.03,"endTime":2139.3,"body":"look to now you know, the"},{"speaker":"Al Moretti","startTime":2139.3,"endTime":2142.21,"body":"install base at hospitals. I"},{"speaker":"Al Moretti","startTime":2139.3,"endTime":2142.21,"body":"mean, I, when I think about"},{"speaker":"Al Moretti","startTime":2142.21,"endTime":2146.5,"body":"before, you know, where you"},{"speaker":"Al Moretti","startTime":2142.21,"endTime":2146.5,"body":"have, you know, four or five, or"},{"speaker":"Al Moretti","startTime":2146.5,"endTime":2151.06,"body":"six, maybe CT scanners now, an"},{"speaker":"Al Moretti","startTime":2146.5,"endTime":2151.06,"body":"organization will say, you know,"},{"speaker":"Al Moretti","startTime":2151.06,"endTime":2153.7,"body":"looking at utilization studies,"},{"speaker":"Al Moretti","startTime":2151.06,"endTime":2153.7,"body":"can we do the same throughput of"},{"speaker":"Al Moretti","startTime":2153.7,"endTime":2157.75,"body":"patients with three scanners? Do"},{"speaker":"Al Moretti","startTime":2153.7,"endTime":2157.75,"body":"we need to have the same install"},{"speaker":"Al Moretti","startTime":2157.75,"endTime":2160.66,"body":"base quantities? Or can we do"},{"speaker":"Al Moretti","startTime":2157.75,"endTime":2160.66,"body":"with lesser, make the asset,"},{"speaker":"Al Moretti","startTime":2160.66,"endTime":2164.08,"body":"sweat, which is really what Lean"},{"speaker":"Al Moretti","startTime":2160.66,"endTime":2164.08,"body":"principles and Lean management"},{"speaker":"Al Moretti","startTime":2164.08,"endTime":2168.76,"body":"is all about. So that puts more"},{"speaker":"Al Moretti","startTime":2164.08,"endTime":2168.76,"body":"pressure on the HTM professional"},{"speaker":"Al Moretti","startTime":2168.76,"endTime":2174.58,"body":"now to to evolve their service"},{"speaker":"Al Moretti","startTime":2168.76,"endTime":2174.58,"body":"delivery models and plans"},{"speaker":"Chace Torres","startTime":2175.06,"endTime":2178.63,"body":"to be in lifecycle"},{"speaker":"Chace Torres","startTime":2175.06,"endTime":2178.63,"body":"management app? Yeah. Yeah."},{"speaker":"Al Moretti","startTime":2178.66,"endTime":2181.87,"body":"I mean, predictive,"},{"speaker":"Al Moretti","startTime":2178.66,"endTime":2181.87,"body":"proactive. Service, to me is"},{"speaker":"Al Moretti","startTime":2181.87,"endTime":2186.52,"body":"probably the greatest attribute"},{"speaker":"Al Moretti","startTime":2181.87,"endTime":2186.52,"body":"to any type of htm organization"},{"speaker":"Al Moretti","startTime":2186.55,"endTime":2190.21,"body":"can put together is, how do you"},{"speaker":"Al Moretti","startTime":2186.55,"endTime":2190.21,"body":"how do you enable through your"},{"speaker":"Al Moretti","startTime":2190.21,"endTime":2194.89,"body":"service models to have zero"},{"speaker":"Al Moretti","startTime":2190.21,"endTime":2194.89,"body":"downtime? I mean, you know, I"},{"speaker":"Al Moretti","startTime":2194.89,"endTime":2197.74,"body":"mean, that now, again, that's"},{"speaker":"Al Moretti","startTime":2194.89,"endTime":2197.74,"body":"the journey to zero will say,"},{"speaker":"Al Moretti","startTime":2197.74,"endTime":2200.62,"body":"but, but how do you how do you,"},{"speaker":"Al Moretti","startTime":2197.74,"endTime":2200.62,"body":"you know, how do you create that"},{"speaker":"Al Moretti","startTime":2200.62,"endTime":2204.1,"body":"model so that you can do"},{"speaker":"Al Moretti","startTime":2200.62,"endTime":2204.1,"body":"everything through preventative"},{"speaker":"Al Moretti","startTime":2204.1,"endTime":2208.96,"body":"scheduled maintenance events,"},{"speaker":"Al Moretti","startTime":2204.1,"endTime":2208.96,"body":"versus reactive events, right,"},{"speaker":"Al Moretti","startTime":2209.2,"endTime":2212.65,"body":"and maximize uptime? That that's"},{"speaker":"Al Moretti","startTime":2209.2,"endTime":2212.65,"body":"the that's That to me is one of"},{"speaker":"Al Moretti","startTime":2212.65,"endTime":2216.46,"body":"the biggest differentiators"},{"speaker":"Al Moretti","startTime":2212.65,"endTime":2216.46,"body":"today of you know, a successful"},{"speaker":"Al Moretti","startTime":2216.46,"endTime":2220.39,"body":"htm organization to a struggling"},{"speaker":"Al Moretti","startTime":2216.46,"endTime":2220.39,"body":"htm"},{"speaker":"Chace Torres","startTime":2220.39,"endTime":2222.52,"body":"organization and"},{"speaker":"Chace Torres","startTime":2220.39,"endTime":2222.52,"body":"somewhat subjective to because"},{"speaker":"Chace Torres","startTime":2222.52,"endTime":2225.91,"body":"it's gonna be based on what your"},{"speaker":"Chace Torres","startTime":2222.52,"endTime":2225.91,"body":"your Emmy MPs like or, you know,"},{"speaker":"Chace Torres","startTime":2225.91,"endTime":2229.21,"body":"are you utilizing a implant? Are"},{"speaker":"Chace Torres","startTime":2225.91,"endTime":2229.21,"body":"you just going by manufacture"},{"speaker":"Chace Torres","startTime":2229.21,"endTime":2229.75,"body":"sink? It's"},{"speaker":"Al Moretti","startTime":2230.17,"endTime":2232.24,"body":"absolutely,"},{"speaker":"Al Moretti","startTime":2230.17,"endTime":2232.24,"body":"absolutely. Can you again,"},{"speaker":"Al Moretti","startTime":2232.24,"endTime":2235.3,"body":"there's a lot. Yeah, so all this"},{"speaker":"Al Moretti","startTime":2232.24,"endTime":2235.3,"body":"evolvement is so exciting,"},{"speaker":"Al Moretti","startTime":2235.33,"endTime":2238.99,"body":"right? I mean, is it's really"},{"speaker":"Al Moretti","startTime":2235.33,"endTime":2238.99,"body":"exciting. It's also, it's very,"},{"speaker":"Al Moretti","startTime":2239.02,"endTime":2241.42,"body":"it's very unnerving for some"},{"speaker":"Al Moretti","startTime":2239.02,"endTime":2241.42,"body":"people, because, you know, let's"},{"speaker":"Al Moretti","startTime":2241.42,"endTime":2243.31,"body":"face it, there's some people"},{"speaker":"Al Moretti","startTime":2241.42,"endTime":2243.31,"body":"say, Hey, I don't want change,"},{"speaker":"Al Moretti","startTime":2243.31,"endTime":2245.53,"body":"right? You know, well, well,"},{"speaker":"Al Moretti","startTime":2243.31,"endTime":2245.53,"body":"you're in the wrong industry,"},{"speaker":"Al Moretti","startTime":2245.53,"endTime":2248.92,"body":"because this has been this"},{"speaker":"Al Moretti","startTime":2245.53,"endTime":2248.92,"body":"industry for me, for I'm"},{"speaker":"Al Moretti","startTime":2248.92,"endTime":2253.99,"body":"starting my 36, I'm in my 36th"},{"speaker":"Al Moretti","startTime":2248.92,"endTime":2253.99,"body":"year now, I'm going to say it's"},{"speaker":"Al Moretti","startTime":2253.99,"endTime":2256.3,"body":"been every year is a change,"},{"speaker":"Al Moretti","startTime":2253.99,"endTime":2256.3,"body":"there's a new change coming out."},{"speaker":"Al Moretti","startTime":2256.3,"endTime":2260.14,"body":"So So if one can adapt to"},{"speaker":"Al Moretti","startTime":2256.3,"endTime":2260.14,"body":"change, then the this industry"},{"speaker":"Al Moretti","startTime":2260.14,"endTime":2263.98,"body":"will definitely trouble you to"},{"speaker":"Al Moretti","startTime":2260.14,"endTime":2263.98,"body":"some extent. But these are great"},{"speaker":"Al Moretti","startTime":2263.98,"endTime":2264.97,"body":"things. These are exciting"},{"speaker":"Chace Torres","startTime":2264.969,"endTime":2267.669,"body":"things, right. And"},{"speaker":"Chace Torres","startTime":2264.969,"endTime":2267.669,"body":"I want to carry it over to, you"},{"speaker":"Chace Torres","startTime":2267.669,"endTime":2272.499,"body":"know, with the space of what it"},{"speaker":"Chace Torres","startTime":2267.669,"endTime":2272.499,"body":"is today, you know, the biomed,"},{"speaker":"Chace Torres","startTime":2272.499,"endTime":2277.509,"body":"the HTM department has to moreso"},{"speaker":"Chace Torres","startTime":2272.499,"endTime":2277.509,"body":"you know, deal with"},{"speaker":"Chace Torres","startTime":2278.469,"endTime":2280.959,"body":"accreditation regulators, you"},{"speaker":"Chace Torres","startTime":2278.469,"endTime":2280.959,"body":"know, we have joint bearish and"},{"speaker":"Chace Torres","startTime":2280.959,"endTime":2283.989,"body":"we have DNV Ach, C Do you know,"},{"speaker":"Al Moretti","startTime":2283.989,"endTime":2286.659,"body":"whatever, eight"},{"speaker":"Al Moretti","startTime":2283.989,"endTime":2286.659,"body":"state regulators or your state"},{"speaker":"Al Moretti","startTime":2286.659,"endTime":2288.039,"body":"regulators dance,"},{"speaker":"Chace Torres","startTime":2288.19,"endTime":2289.72,"body":"you know, that's"},{"speaker":"Chace Torres","startTime":2288.19,"endTime":2289.72,"body":"that's a whole nother thing,"},{"speaker":"Chace Torres","startTime":2289.72,"endTime":2291.91,"body":"because obviously, they're all"},{"speaker":"Chace Torres","startTime":2289.72,"endTime":2291.91,"body":"competing against each other"},{"speaker":"Chace Torres","startTime":2291.91,"endTime":2296.26,"body":"too. I've voiced some of my"},{"speaker":"Chace Torres","startTime":2291.91,"endTime":2296.26,"body":"frustrations on the podcast"},{"speaker":"Chace Torres","startTime":2296.26,"endTime":2299.44,"body":"before with, you know, you'll"},{"speaker":"Chace Torres","startTime":2296.26,"endTime":2299.44,"body":"have one standard here. And then"},{"speaker":"Chace Torres","startTime":2299.44,"endTime":2301.72,"body":"the other person says something"},{"speaker":"Chace Torres","startTime":2299.44,"endTime":2301.72,"body":"completely different. And the"},{"speaker":"Chace Torres","startTime":2301.72,"endTime":2304.51,"body":"same person that made that"},{"speaker":"Chace Torres","startTime":2301.72,"endTime":2304.51,"body":"standard before someone else"},{"speaker":"Chace Torres","startTime":2304.51,"endTime":2307.18,"body":"comes in, and it's completely"},{"speaker":"Chace Torres","startTime":2304.51,"endTime":2307.18,"body":"different again, it's like"},{"speaker":"Al Moretti","startTime":2307.18,"endTime":2310.81,"body":"a roomful of firms"},{"speaker":"Al Moretti","startTime":2307.18,"endTime":2310.81,"body":"who write a contract, who gives"},{"speaker":"Al Moretti","startTime":2310.81,"endTime":2313.18,"body":"it to him six months later, and"},{"speaker":"Al Moretti","startTime":2310.81,"endTime":2313.18,"body":"they'll redline everything they"},{"speaker":"Al Moretti","startTime":2313.18,"endTime":2315.04,"body":"agreed to six months brands."},{"speaker":"Chace Torres","startTime":2315.1,"endTime":2317.26,"body":"And, you know, I"},{"speaker":"Chace Torres","startTime":2315.1,"endTime":2317.26,"body":"would imagine if anybody from"},{"speaker":"Chace Torres","startTime":2317.32,"endTime":2319.81,"body":"Joint Commission, DMV, were to"},{"speaker":"Chace Torres","startTime":2317.32,"endTime":2319.81,"body":"listen, they probably wouldn't"},{"speaker":"Chace Torres","startTime":2319.81,"endTime":2322.33,"body":"be too happy with some of the"},{"speaker":"Chace Torres","startTime":2319.81,"endTime":2322.33,"body":"things I say, just based on"},{"speaker":"Chace Torres","startTime":2322.6,"endTime":2328.81,"body":"personal experience. You know, I"},{"speaker":"Chace Torres","startTime":2322.6,"endTime":2328.81,"body":"think the the main things I had"},{"speaker":"Chace Torres","startTime":2328.81,"endTime":2333.01,"body":"an episode titled A regular"},{"speaker":"Chace Torres","startTime":2328.81,"endTime":2333.01,"body":"regulatory irregularities. Yeah."},{"speaker":"Chace Torres","startTime":2334.09,"endTime":2338.32,"body":"And people ate it up, because"},{"speaker":"Chace Torres","startTime":2334.09,"endTime":2338.32,"body":"that is essentially what it is."},{"speaker":"Chace Torres","startTime":2338.86,"endTime":2344.2,"body":"I think what everybody wants is"},{"speaker":"Chace Torres","startTime":2338.86,"endTime":2344.2,"body":"just a consistent thought out,"},{"speaker":"Chace Torres","startTime":2344.74,"endTime":2348.43,"body":"you know, expectation of what we"},{"speaker":"Chace Torres","startTime":2344.74,"endTime":2348.43,"body":"need to do, because at the end"},{"speaker":"Chace Torres","startTime":2348.43,"endTime":2350.98,"body":"of the day, the biomed is going"},{"speaker":"Chace Torres","startTime":2348.43,"endTime":2350.98,"body":"to do the work to make sure it's"},{"speaker":"Chace Torres","startTime":2350.98,"endTime":2355.15,"body":"done. And, you know, obviously,"},{"speaker":"Chace Torres","startTime":2350.98,"endTime":2355.15,"body":"to regulatory specifications."},{"speaker":"Al Moretti","startTime":2357.85,"endTime":2359.8,"body":"Well, there is there"},{"speaker":"Al Moretti","startTime":2357.85,"endTime":2359.8,"body":"is a little bit of regular,"},{"speaker":"Al Moretti","startTime":2359.8,"endTime":2362.59,"body":"there is a there is a regulatory"},{"speaker":"Al Moretti","startTime":2359.8,"endTime":2362.59,"body":"there is a regulatory"},{"speaker":"Al Moretti","startTime":2362.59,"endTime":2367.9,"body":"regularity, I want to say that"},{"speaker":"Al Moretti","startTime":2362.59,"endTime":2367.9,"body":"and that CMS, you know, CMS is"},{"speaker":"Al Moretti","startTime":2367.9,"endTime":2373.57,"body":"is the ultimate, you know, they"},{"speaker":"Al Moretti","startTime":2367.9,"endTime":2373.57,"body":"are the, the the writer of now,"},{"speaker":"Al Moretti","startTime":2373.57,"endTime":2378.28,"body":"of course Joint Commission DNV"},{"speaker":"Al Moretti","startTime":2373.57,"endTime":2378.28,"body":"some of the other accrediting"},{"speaker":"Al Moretti","startTime":2378.31,"endTime":2382.39,"body":"entities that fall under that"},{"speaker":"Al Moretti","startTime":2378.31,"endTime":2382.39,"body":"their role is to carry out what"},{"speaker":"Al Moretti","startTime":2382.39,"endTime":2386.62,"body":"CMS laid out, you know, at the"},{"speaker":"Al Moretti","startTime":2382.39,"endTime":2386.62,"body":"as the cornerstones and against"},{"speaker":"Al Moretti","startTime":2386.62,"endTime":2390.76,"body":"what, how much power with that"},{"speaker":"Al Moretti","startTime":2386.62,"endTime":2390.76,"body":"too. Yeah, and now No, sometimes"},{"speaker":"Al Moretti","startTime":2390.76,"endTime":2392.71,"body":"they get in that's where the"},{"speaker":"Al Moretti","startTime":2390.76,"endTime":2392.71,"body":"twisting sometimes can come"},{"speaker":"Al Moretti","startTime":2392.71,"endTime":2396.52,"body":"about after that. But, but But"},{"speaker":"Al Moretti","startTime":2392.71,"endTime":2396.52,"body":"you know, it does start at CMS."},{"speaker":"Al Moretti","startTime":2397.18,"endTime":2399.64,"body":"You know, the Centers for"},{"speaker":"Al Moretti","startTime":2397.18,"endTime":2399.64,"body":"Medicare, Medicare, Medicaid,"},{"speaker":"Al Moretti","startTime":2399.67,"endTime":2403.81,"body":"you know, services, and how"},{"speaker":"Al Moretti","startTime":2399.67,"endTime":2403.81,"body":"that's laid out. And they are"},{"speaker":"Al Moretti","startTime":2403.81,"endTime":2407.44,"body":"the, the author will call that"},{"speaker":"Al Moretti","startTime":2403.81,"endTime":2407.44,"body":"they're the author, and then the"},{"speaker":"Al Moretti","startTime":2407.44,"endTime":2409.72,"body":"others have become the co"},{"speaker":"Al Moretti","startTime":2407.44,"endTime":2409.72,"body":"authors. And"},{"speaker":"Chace Torres","startTime":2410.14,"endTime":2412.24,"body":"I guess another"},{"speaker":"Chace Torres","startTime":2410.14,"endTime":2412.24,"body":"point I'd like to, you know,"},{"speaker":"Chace Torres","startTime":2412.33,"endTime":2415.87,"body":"really get your take on as well"},{"speaker":"Chace Torres","startTime":2412.33,"endTime":2415.87,"body":"is, I'm sure it's been prevalent"},{"speaker":"Chace Torres","startTime":2415.87,"endTime":2418.12,"body":"throughout your career, it's"},{"speaker":"Chace Torres","startTime":2415.87,"endTime":2418.12,"body":"even more so with a lot of"},{"speaker":"Chace Torres","startTime":2418.12,"endTime":2421.75,"body":"eyesight on it. Now, it's the"},{"speaker":"Chace Torres","startTime":2418.12,"endTime":2421.75,"body":"right to repair movement. And,"},{"speaker":"Chace Torres","startTime":2422.44,"endTime":2429.28,"body":"you know, I just recently, you"},{"speaker":"Chace Torres","startTime":2422.44,"endTime":2429.28,"body":"know, PRG had an article put"},{"speaker":"Chace Torres","startTime":2429.28,"endTime":2436.57,"body":"out, basically, they were able"},{"speaker":"Chace Torres","startTime":2429.28,"endTime":2436.57,"body":"to kind of put a block on a"},{"speaker":"Chace Torres","startTime":2436.57,"endTime":2438.46,"body":"certain bill that was going to"},{"speaker":"Chace Torres","startTime":2436.57,"endTime":2438.46,"body":"go through that was going to"},{"speaker":"Chace Torres","startTime":2438.46,"endTime":2442.87,"body":"essentially change the"},{"speaker":"Chace Torres","startTime":2438.46,"endTime":2442.87,"body":"definition, the direction of"},{"speaker":"Chace Torres","startTime":2442.87,"endTime":2446.23,"body":"what remanufacturing could"},{"speaker":"Chace Torres","startTime":2442.87,"endTime":2446.23,"body":"regulate, which is a big deal,"},{"speaker":"Chace Torres","startTime":2446.23,"endTime":2449.62,"body":"because, you know, we're already"},{"speaker":"Chace Torres","startTime":2446.23,"endTime":2449.62,"body":"experiencing this within our"},{"speaker":"Chace Torres","startTime":2449.62,"endTime":2454.24,"body":"medical facilities within, you"},{"speaker":"Chace Torres","startTime":2449.62,"endTime":2454.24,"body":"know, our day to day jobs of the"},{"speaker":"Chace Torres","startTime":2454.24,"endTime":2457.72,"body":"manufacturer, not even allowing"},{"speaker":"Chace Torres","startTime":2454.24,"endTime":2457.72,"body":"us to have service literature in"},{"speaker":"Chace Torres","startTime":2457.72,"endTime":2462.49,"body":"order to do calibrations or, you"},{"speaker":"Chace Torres","startTime":2457.72,"endTime":2462.49,"body":"know, have access to parts,"},{"speaker":"Chace Torres","startTime":2463.18,"endTime":2466.9,"body":"training. I mean, one of the"},{"speaker":"Chace Torres","startTime":2463.18,"endTime":2466.9,"body":"biggest things, obviously, when"},{"speaker":"Chace Torres","startTime":2466.9,"endTime":2469.57,"body":"you're doing negotiations for"},{"speaker":"Chace Torres","startTime":2466.9,"endTime":2469.57,"body":"contracts is, you know,"},{"speaker":"Chace Torres","startTime":2469.69,"endTime":2474.49,"body":"negotiation for training. And"},{"speaker":"Chace Torres","startTime":2469.69,"endTime":2474.49,"body":"that's one aspect I do actually,"},{"speaker":"Chace Torres","startTime":2474.52,"endTime":2478.48,"body":"to bring up renouveau real quick"},{"speaker":"Chace Torres","startTime":2474.52,"endTime":2478.48,"body":"is, you know, y'all actually"},{"speaker":"Chace Torres","startTime":2478.48,"endTime":2483.76,"body":"have some training set up, you"},{"speaker":"Chace Torres","startTime":2478.48,"endTime":2483.76,"body":"know, that can, I would say,"},{"speaker":"Chace Torres","startTime":2483.76,"endTime":2485.8,"body":"probably exceed what"},{"speaker":"Chace Torres","startTime":2483.76,"endTime":2485.8,"body":"manufacturers are going to"},{"speaker":"Chace Torres","startTime":2485.8,"endTime":2488.11,"body":"provide, because a lot of times,"},{"speaker":"Chace Torres","startTime":2485.8,"endTime":2488.11,"body":"they'll give you special"},{"speaker":"Chace Torres","startTime":2488.11,"endTime":2490.72,"body":"training that even their"},{"speaker":"Chace Torres","startTime":2488.11,"endTime":2490.72,"body":"technicians aren't in"},{"speaker":"Chace Torres","startTime":2490.72,"endTime":2491.47,"body":"themselves."},{"speaker":"Al Moretti","startTime":2492.01,"endTime":2494.83,"body":"You know, I guess to"},{"speaker":"Al Moretti","startTime":2492.01,"endTime":2494.83,"body":"answer your question there, you"},{"speaker":"Al Moretti","startTime":2494.83,"endTime":2498.61,"body":"know, Well, to answer your last"},{"speaker":"Al Moretti","startTime":2494.83,"endTime":2498.61,"body":"question there,"},{"speaker":"Chace Torres","startTime":2498.79,"endTime":2500.26,"body":"as much as long"},{"speaker":"Chace Torres","startTime":2498.79,"endTime":2500.26,"body":"winded."},{"speaker":"Al Moretti","startTime":2501.46,"endTime":2503.17,"body":"I want to, I want to"},{"speaker":"Al Moretti","startTime":2501.46,"endTime":2503.17,"body":"kind of, because there's a lot"},{"speaker":"Al Moretti","startTime":2503.17,"endTime":2505.9,"body":"there, I want to really speak to"},{"speaker":"Al Moretti","startTime":2503.17,"endTime":2505.9,"body":"because it's a it's a theme is"},{"speaker":"Al Moretti","startTime":2505.9,"endTime":2509.74,"body":"perfect, you know, the training"},{"speaker":"Al Moretti","startTime":2505.9,"endTime":2509.74,"body":"piece. So, you know, so we had"},{"speaker":"Al Moretti","startTime":2509.74,"endTime":2514.06,"body":"renewable I mean, we, we will"},{"speaker":"Al Moretti","startTime":2509.74,"endTime":2514.06,"body":"inservice Sure, internally, you"},{"speaker":"Al Moretti","startTime":2514.06,"endTime":2519.79,"body":"know, but, but that's not a"},{"speaker":"Al Moretti","startTime":2514.06,"endTime":2519.79,"body":"substitute by any means for for"},{"speaker":"Al Moretti","startTime":2519.82,"endTime":2522.61,"body":"formalized training, that could"},{"speaker":"Al Moretti","startTime":2519.82,"endTime":2522.61,"body":"either come from the"},{"speaker":"Al Moretti","startTime":2522.61,"endTime":2526.72,"body":"manufacturer, or from a"},{"speaker":"Al Moretti","startTime":2522.61,"endTime":2526.72,"body":"alternative training"},{"speaker":"Al Moretti","startTime":2526.75,"endTime":2530.56,"body":"organization that that is, you"},{"speaker":"Al Moretti","startTime":2526.75,"endTime":2530.56,"body":"know, truly focused their"},{"speaker":"Al Moretti","startTime":2530.56,"endTime":2536.77,"body":"grading curriculum and that to"},{"speaker":"Al Moretti","startTime":2530.56,"endTime":2536.77,"body":"support it. So, yes, we do we do"},{"speaker":"Al Moretti","startTime":2536.77,"endTime":2540.43,"body":"in service, you know, staff, you"},{"speaker":"Al Moretti","startTime":2536.77,"endTime":2540.43,"body":"know, for various, you know,"},{"speaker":"Al Moretti","startTime":2540.43,"endTime":2544.09,"body":"tasks, processes, procedures to"},{"speaker":"Al Moretti","startTime":2540.43,"endTime":2544.09,"body":"that, you know, does it exceed"},{"speaker":"Al Moretti","startTime":2544.09,"endTime":2547.51,"body":"the manufacturer, I won't, I'm"},{"speaker":"Al Moretti","startTime":2544.09,"endTime":2547.51,"body":"not, I don't want to even give"},{"speaker":"Al Moretti","startTime":2547.51,"endTime":2551.26,"body":"that, I don't want to give that"},{"speaker":"Al Moretti","startTime":2547.51,"endTime":2551.26,"body":"impression at all, you know,"},{"speaker":"Al Moretti","startTime":2551.26,"endTime":2555.7,"body":"manufacturer training, I'm, I'm"},{"speaker":"Al Moretti","startTime":2551.26,"endTime":2555.7,"body":"pro in the manufacturer training"},{"speaker":"Al Moretti","startTime":2556.09,"endTime":2560.08,"body":"perspective, and that being is"},{"speaker":"Al Moretti","startTime":2556.09,"endTime":2560.08,"body":"that I see, you know, I think we"},{"speaker":"Al Moretti","startTime":2560.08,"endTime":2564.13,"body":"all are manufactured the"},{"speaker":"Al Moretti","startTime":2560.08,"endTime":2564.13,"body":"equipment, they have, to me,"},{"speaker":"Al Moretti","startTime":2564.13,"endTime":2567.52,"body":"they are the, they are the"},{"speaker":"Al Moretti","startTime":2564.13,"endTime":2567.52,"body":"ultimate best at it. So, I've"},{"speaker":"Al Moretti","startTime":2567.52,"endTime":2570.73,"body":"got all of the respect level"},{"speaker":"Al Moretti","startTime":2567.52,"endTime":2570.73,"body":"there. And I've worked with"},{"speaker":"Al Moretti","startTime":2570.73,"endTime":2574.3,"body":"OEMs, very, very successfully"},{"speaker":"Al Moretti","startTime":2570.73,"endTime":2574.3,"body":"for, as I said, two or three"},{"speaker":"Al Moretti","startTime":2574.3,"endTime":2577.84,"body":"decades, and I see that factor,"},{"speaker":"Al Moretti","startTime":2574.3,"endTime":2577.84,"body":"you know, the right to repair"},{"speaker":"Al Moretti","startTime":2577.84,"endTime":2581.56,"body":"piece, it's, it's an interesting"},{"speaker":"Al Moretti","startTime":2577.84,"endTime":2581.56,"body":"piece that has, obviously the"},{"speaker":"Al Moretti","startTime":2581.56,"endTime":2584.17,"body":"the energy around it. Now, it's"},{"speaker":"Al Moretti","startTime":2581.56,"endTime":2584.17,"body":"taken a lot over the last"},{"speaker":"Al Moretti","startTime":2584.17,"endTime":2587.89,"body":"several years, it kind of really"},{"speaker":"Al Moretti","startTime":2584.17,"endTime":2587.89,"body":"throws back though to you know,"},{"speaker":"Al Moretti","startTime":2587.89,"endTime":2592.24,"body":"guys decades back with 21 CFR"},{"speaker":"Al Moretti","startTime":2587.89,"endTime":2592.24,"body":"and the registry there, and, you"},{"speaker":"Al Moretti","startTime":2592.24,"endTime":2595.18,"body":"know, how people want to, you"},{"speaker":"Al Moretti","startTime":2592.24,"endTime":2595.18,"body":"know, how that was interpreted"},{"speaker":"Al Moretti","startTime":2595.18,"endTime":2598.87,"body":"and not interpreted? And it's"},{"speaker":"Al Moretti","startTime":2595.18,"endTime":2598.87,"body":"caused so much frustration,"},{"speaker":"Al Moretti","startTime":2598.87,"endTime":2601.69,"body":"which, you know, again, now"},{"speaker":"Al Moretti","startTime":2598.87,"endTime":2601.69,"body":"we're in this right to repair"},{"speaker":"Al Moretti","startTime":2601.69,"endTime":2605.38,"body":"theme that's out there today, I"},{"speaker":"Al Moretti","startTime":2601.69,"endTime":2605.38,"body":"think, you know, where I see in"},{"speaker":"Al Moretti","startTime":2605.38,"endTime":2608.08,"body":"my opinion, what what's going to"},{"speaker":"Al Moretti","startTime":2605.38,"endTime":2608.08,"body":"turn the corner on right to"},{"speaker":"Al Moretti","startTime":2608.08,"endTime":2614.95,"body":"repair in this industry of, of"},{"speaker":"Al Moretti","startTime":2608.08,"endTime":2614.95,"body":"medical equipment is that the"},{"speaker":"Al Moretti","startTime":2614.95,"endTime":2619.45,"body":"the non OEM so you know, if"},{"speaker":"Al Moretti","startTime":2614.95,"endTime":2619.45,"body":"that's the if that's the ISO, or"},{"speaker":"Al Moretti","startTime":2619.45,"endTime":2624.34,"body":"if it's the, the equipment"},{"speaker":"Al Moretti","startTime":2619.45,"endTime":2624.34,"body":"owner, you know, staffed"},{"speaker":"Al Moretti","startTime":2625.09,"endTime":2628.03,"body":"individuals, I think what's"},{"speaker":"Al Moretti","startTime":2625.09,"endTime":2628.03,"body":"going to really turn the corner"},{"speaker":"Al Moretti","startTime":2628.03,"endTime":2631.39,"body":"there is I want to say is, I"},{"speaker":"Al Moretti","startTime":2628.03,"endTime":2631.39,"body":"hate to lean back to it, but"},{"speaker":"Al Moretti","startTime":2631.69,"endTime":2635.89,"body":"it's going to be regulation."},{"speaker":"Al Moretti","startTime":2631.69,"endTime":2635.89,"body":"And, you know, my hope I'm"},{"speaker":"Al Moretti","startTime":2635.89,"endTime":2640.12,"body":"hopeful and seeing the FDA put"},{"speaker":"Al Moretti","startTime":2635.89,"endTime":2640.12,"body":"down a regulation to that which"},{"speaker":"Al Moretti","startTime":2640.54,"endTime":2643.57,"body":"what that will do, in my"},{"speaker":"Al Moretti","startTime":2640.54,"endTime":2643.57,"body":"opinion, it will bring the"},{"speaker":"Al Moretti","startTime":2643.57,"endTime":2646.72,"body":"credibility, that's kind of"},{"speaker":"Al Moretti","startTime":2643.57,"endTime":2646.72,"body":"probably the missing component"},{"speaker":"Al Moretti","startTime":2646.72,"endTime":2652.75,"body":"here, if the FDA puts together a"},{"speaker":"Al Moretti","startTime":2646.72,"endTime":2652.75,"body":"realistic regulation, for the"},{"speaker":"Al Moretti","startTime":2652.75,"endTime":2661.87,"body":"non OEMs to have to be compliant"},{"speaker":"Al Moretti","startTime":2652.75,"endTime":2661.87,"body":"with that will drive the OEM to"},{"speaker":"Al Moretti","startTime":2661.87,"endTime":2665.47,"body":"then comply, or provisions of"},{"speaker":"Al Moretti","startTime":2661.87,"endTime":2665.47,"body":"these items you just spoke"},{"speaker":"Al Moretti","startTime":2665.47,"endTime":2666.31,"body":"about. Now,"},{"speaker":"Chace Torres","startTime":2667.33,"endTime":2669.55,"body":"I want to say most"},{"speaker":"Chace Torres","startTime":2667.33,"endTime":2669.55,"body":"people are asking for regular"},{"speaker":"Chace Torres","startTime":2669.55,"endTime":2669.85,"body":"well,"},{"speaker":"Al Moretti","startTime":2670.24,"endTime":2672.49,"body":"because that that"},{"speaker":"Al Moretti","startTime":2670.24,"endTime":2672.49,"body":"will they are and they should"},{"speaker":"Al Moretti","startTime":2672.49,"endTime":2675.67,"body":"because that's really the key"},{"speaker":"Al Moretti","startTime":2672.49,"endTime":2675.67,"body":"here that's the real key is the"},{"speaker":"Al Moretti","startTime":2675.67,"endTime":2679.87,"body":"FDA or the government stepping"},{"speaker":"Al Moretti","startTime":2675.67,"endTime":2679.87,"body":"in and taking a firm stand here"},{"speaker":"Al Moretti","startTime":2679.87,"endTime":2684.55,"body":"on this 21 CFR which was written"},{"speaker":"Al Moretti","startTime":2679.87,"endTime":2684.55,"body":"decades ago by the government by"},{"speaker":"Al Moretti","startTime":2684.55,"endTime":2688.57,"body":"the United States government,"},{"speaker":"Al Moretti","startTime":2684.55,"endTime":2688.57,"body":"you know, still was very was"},{"speaker":"Al Moretti","startTime":2688.57,"endTime":2693.22,"body":"written in really very great"},{"speaker":"Al Moretti","startTime":2688.57,"endTime":2693.22,"body":"terms. And it was not interpret"},{"speaker":"Al Moretti","startTime":2693.22,"endTime":2696.46,"body":"it's got to be much, much more"},{"speaker":"Al Moretti","startTime":2693.22,"endTime":2696.46,"body":"clear and precise. But I think"},{"speaker":"Al Moretti","startTime":2696.46,"endTime":2700.42,"body":"that that is going to drive you"},{"speaker":"Al Moretti","startTime":2696.46,"endTime":2700.42,"body":"I point to ISO two Do I like"},{"speaker":"Al Moretti","startTime":2700.42,"endTime":2702.37,"body":"what's going on? I'd like what's"},{"speaker":"Al Moretti","startTime":2700.42,"endTime":2702.37,"body":"going on with the ice LPs?"},{"speaker":"Al Moretti","startTime":2702.37,"endTime":2705.31,"body":"Because that's another step"},{"speaker":"Al Moretti","startTime":2702.37,"endTime":2705.31,"body":"towards my company"},{"speaker":"Chace Torres","startTime":2705.31,"endTime":2705.64,"body":"actually."},{"speaker":"Al Moretti","startTime":2707.83,"endTime":2711.13,"body":"Yeah, you know it,"},{"speaker":"Al Moretti","startTime":2707.83,"endTime":2711.13,"body":"you have to, you have to, you"},{"speaker":"Al Moretti","startTime":2711.13,"endTime":2714.52,"body":"have to, I'll use the term, you"},{"speaker":"Al Moretti","startTime":2711.13,"endTime":2714.52,"body":"have to eliminate the weak links"},{"speaker":"Al Moretti","startTime":2714.52,"endTime":2717.31,"body":"in the chain, right? Are the"},{"speaker":"Al Moretti","startTime":2714.52,"endTime":2717.31,"body":"chains not gonna be strong. And"},{"speaker":"Al Moretti","startTime":2717.31,"endTime":2721.93,"body":"so you know, accreditation, ISO"},{"speaker":"Al Moretti","startTime":2717.31,"endTime":2721.93,"body":"accreditation certification, I"},{"speaker":"Al Moretti","startTime":2721.93,"endTime":2724.42,"body":"look to the FDA, if they're"},{"speaker":"Al Moretti","startTime":2721.93,"endTime":2724.42,"body":"going to be the driving force,"},{"speaker":"Al Moretti","startTime":2724.42,"endTime":2727.12,"body":"which it looks like, looks like"},{"speaker":"Al Moretti","startTime":2724.42,"endTime":2727.12,"body":"they're leaning, it looks like"},{"speaker":"Al Moretti","startTime":2727.12,"endTime":2730.12,"body":"the government's leaning to the"},{"speaker":"Al Moretti","startTime":2727.12,"endTime":2730.12,"body":"FDA to be that to be that voice"},{"speaker":"Al Moretti","startTime":2730.12,"endTime":2733.69,"body":"here. But I see that as what's"},{"speaker":"Al Moretti","startTime":2730.12,"endTime":2733.69,"body":"going to be the bigger term, the"},{"speaker":"Al Moretti","startTime":2733.69,"endTime":2737.92,"body":"biggest turning here to right to"},{"speaker":"Al Moretti","startTime":2733.69,"endTime":2737.92,"body":"repair in the sense of being"},{"speaker":"Al Moretti","startTime":2737.92,"endTime":2741.85,"body":"able to get access to all of the"},{"speaker":"Al Moretti","startTime":2737.92,"endTime":2741.85,"body":"theaters, the resource items,"},{"speaker":"Al Moretti","startTime":2742.33,"endTime":2746.8,"body":"but it's also a responsibility"},{"speaker":"Al Moretti","startTime":2742.33,"endTime":2746.8,"body":"the HTM industry to prepare to"},{"speaker":"Al Moretti","startTime":2746.8,"endTime":2752.47,"body":"make sure they can deliver upon"},{"speaker":"Al Moretti","startTime":2746.8,"endTime":2752.47,"body":"what the equivalency is, right"},{"speaker":"Al Moretti","startTime":2752.47,"endTime":2756.46,"body":"the that the manufacturer"},{"speaker":"Al Moretti","startTime":2752.47,"endTime":2756.46,"body":"provides a net, that's a topic"},{"speaker":"Al Moretti","startTime":2756.46,"endTime":2760.63,"body":"that many people, they, they"},{"speaker":"Al Moretti","startTime":2756.46,"endTime":2760.63,"body":"want, they look at that as thin"},{"speaker":"Al Moretti","startTime":2760.63,"endTime":2764.35,"body":"ice, they try to skate around"},{"speaker":"Al Moretti","startTime":2760.63,"endTime":2764.35,"body":"that and you got you can't skate"},{"speaker":"Al Moretti","startTime":2764.35,"endTime":2767.44,"body":"around it, you either have to be"},{"speaker":"Al Moretti","startTime":2764.35,"endTime":2767.44,"body":"equivalent, or you're not"},{"speaker":"Al Moretti","startTime":2767.44,"endTime":2769.48,"body":"acquainted with it, there's not"},{"speaker":"Al Moretti","startTime":2767.44,"endTime":2769.48,"body":"a great idea there."},{"speaker":"Chace Torres","startTime":2769.509,"endTime":2772.269,"body":"Because at the end"},{"speaker":"Chace Torres","startTime":2769.509,"endTime":2772.269,"body":"of the day, the manufacturers,"},{"speaker":"Chace Torres","startTime":2772.269,"endTime":2775.659,"body":"the politicians, the lobbyists,"},{"speaker":"Chace Torres","startTime":2772.269,"endTime":2775.659,"body":"they have more voice, they have"},{"speaker":"Chace Torres","startTime":2775.659,"endTime":2776.679,"body":"more power than we do."},{"speaker":"Al Moretti","startTime":2776.859,"endTime":2779.319,"body":"Well, they're also"},{"speaker":"Al Moretti","startTime":2776.859,"endTime":2779.319,"body":"highly regulated. And they also"},{"speaker":"Al Moretti","startTime":2779.319,"endTime":2782.079,"body":"have they have their skin is"},{"speaker":"Al Moretti","startTime":2779.319,"endTime":2782.079,"body":"clearing the game through"},{"speaker":"Al Moretti","startTime":2782.109,"endTime":2784.569,"body":"through regulation. They they're"},{"speaker":"Al Moretti","startTime":2782.109,"endTime":2784.569,"body":"the one they're the only ones"},{"speaker":"Al Moretti","startTime":2784.569,"endTime":2789.669,"body":"today that are held accountable,"},{"speaker":"Al Moretti","startTime":2784.569,"endTime":2789.669,"body":"or GMP violations, good"},{"speaker":"Al Moretti","startTime":2789.669,"endTime":2792.669,"body":"manufacturing practices, they"},{"speaker":"Al Moretti","startTime":2789.669,"endTime":2792.669,"body":"they they can act, they can be"},{"speaker":"Al Moretti","startTime":2792.669,"endTime":2798.849,"body":"shut down today. My by for not"},{"speaker":"Al Moretti","startTime":2792.669,"endTime":2798.849,"body":"following now, an ISO today,"},{"speaker":"Al Moretti","startTime":2799.119,"endTime":2802.749,"body":"quite frankly, can't be shut"},{"speaker":"Al Moretti","startTime":2799.119,"endTime":2802.749,"body":"down by the government at all. I"},{"speaker":"Al Moretti","startTime":2802.749,"endTime":2806.259,"body":"mean, they can't they can they"},{"speaker":"Al Moretti","startTime":2802.749,"endTime":2806.259,"body":"could they can do whatever they"},{"speaker":"Al Moretti","startTime":2806.259,"endTime":2810.699,"body":"wish, and unfortunately, I will"},{"speaker":"Al Moretti","startTime":2806.259,"endTime":2810.699,"body":"say is that, you know, it's it's"},{"speaker":"Al Moretti","startTime":2810.699,"endTime":2813.009,"body":"not it's not a level playing"},{"speaker":"Al Moretti","startTime":2810.699,"endTime":2813.009,"body":"field there, you know that I"},{"speaker":"Al Moretti","startTime":2813.009,"endTime":2816.309,"body":"think once that playing field"},{"speaker":"Al Moretti","startTime":2813.009,"endTime":2816.309,"body":"gets leveled on both sides, all"},{"speaker":"Al Moretti","startTime":2816.309,"endTime":2819.039,"body":"the resources that were that are"},{"speaker":"Al Moretti","startTime":2816.309,"endTime":2819.039,"body":"being sought here, if it's"},{"speaker":"Al Moretti","startTime":2819.039,"endTime":2822.909,"body":"getting, if it's getting access"},{"speaker":"Al Moretti","startTime":2819.039,"endTime":2822.909,"body":"to training, if it's getting"},{"speaker":"Al Moretti","startTime":2822.909,"endTime":2826.689,"body":"access to, you know, service"},{"speaker":"Al Moretti","startTime":2822.909,"endTime":2826.689,"body":"materials, you know, for"},{"speaker":"Al Moretti","startTime":2826.689,"endTime":2831.009,"body":"purchase, you know, for"},{"speaker":"Al Moretti","startTime":2826.689,"endTime":2831.009,"body":"purchase, that stuff will will"},{"speaker":"Al Moretti","startTime":2831.039,"endTime":2834.759,"body":"those doors will open because"},{"speaker":"Al Moretti","startTime":2831.039,"endTime":2834.759,"body":"the government will require them"},{"speaker":"Al Moretti","startTime":2835.179,"endTime":2838.179,"body":"in their requirements to the"},{"speaker":"Al Moretti","startTime":2835.179,"endTime":2838.179,"body":"manufacturers to make it"},{"speaker":"Al Moretti","startTime":2838.179,"endTime":2840.879,"body":"accessible to the market. And I"},{"speaker":"Al Moretti","startTime":2838.179,"endTime":2840.879,"body":"think that that's where the"},{"speaker":"Al Moretti","startTime":2840.879,"endTime":2844.449,"body":"turning that's what's that's"},{"speaker":"Al Moretti","startTime":2840.879,"endTime":2844.449,"body":"that's, that is the ultimate we"},{"speaker":"Al Moretti","startTime":2844.449,"endTime":2846.129,"body":"want to reach. That is the"},{"speaker":"Al Moretti","startTime":2844.449,"endTime":2846.129,"body":"ultimate There we"},{"speaker":"Chace Torres","startTime":2846.13,"endTime":2848.59,"body":"are. Yeah,"},{"speaker":"Chace Torres","startTime":2846.13,"endTime":2848.59,"body":"unfortunately, it seems like"},{"speaker":"Chace Torres","startTime":2848.59,"endTime":2851.68,"body":"we're still at a standstill,"},{"speaker":"Chace Torres","startTime":2848.59,"endTime":2851.68,"body":"hopefully like said, it seems"},{"speaker":"Chace Torres","startTime":2851.68,"endTime":2854.53,"body":"like what you said that it's"},{"speaker":"Chace Torres","startTime":2851.68,"endTime":2854.53,"body":"going to more be put on the FDA"},{"speaker":"Al Moretti","startTime":2854.56,"endTime":2858.94,"body":"because it is I"},{"speaker":"Al Moretti","startTime":2854.56,"endTime":2858.94,"body":"agree, I think"},{"speaker":"Chace Torres","startTime":2858.94,"endTime":2861.13,"body":"is probably the"},{"speaker":"Chace Torres","startTime":2858.94,"endTime":2861.13,"body":"right route to go to begin with."},{"speaker":"Chace Torres","startTime":2861.97,"endTime":2865.33,"body":"It's got less Hanson's pie. And"},{"speaker":"Chace Torres","startTime":2861.97,"endTime":2865.33,"body":"I mean, the FDA being the"},{"speaker":"Chace Torres","startTime":2865.33,"endTime":2868.21,"body":"regulator to begin with for"},{"speaker":"Chace Torres","startTime":2865.33,"endTime":2868.21,"body":"medical devices, why not?"},{"speaker":"Al Moretti","startTime":2869.38,"endTime":2871.15,"body":"Well, it makes"},{"speaker":"Al Moretti","startTime":2869.38,"endTime":2871.15,"body":"sense. I think it makes sense."},{"speaker":"Al Moretti","startTime":2871.15,"endTime":2873.04,"body":"And I think others feel there's"},{"speaker":"Al Moretti","startTime":2871.15,"endTime":2873.04,"body":"a lot of others that feel the"},{"speaker":"Al Moretti","startTime":2873.04,"endTime":2876.97,"body":"same way. And you know, I like"},{"speaker":"Al Moretti","startTime":2873.04,"endTime":2876.97,"body":"to believe we're getting I like"},{"speaker":"Al Moretti","startTime":2876.97,"endTime":2879.85,"body":"to believe that this this topic"},{"speaker":"Al Moretti","startTime":2876.97,"endTime":2879.85,"body":"is getting closer to its"},{"speaker":"Al Moretti","startTime":2879.85,"endTime":2882.46,"body":"finalization I was hoping it"},{"speaker":"Al Moretti","startTime":2879.85,"endTime":2882.46,"body":"would have been there two years"},{"speaker":"Al Moretti","startTime":2882.46,"endTime":2885.4,"body":"ago, I thought there I thought"},{"speaker":"Al Moretti","startTime":2882.46,"endTime":2885.4,"body":"two years ago, it was I thought"},{"speaker":"Al Moretti","startTime":2885.4,"endTime":2888.37,"body":"it was there. I thought it"},{"speaker":"Al Moretti","startTime":2885.4,"endTime":2888.37,"body":"really did. And and it just"},{"speaker":"Al Moretti","startTime":2888.4,"endTime":2893.35,"body":"seemed to just get pushed to the"},{"speaker":"Al Moretti","startTime":2888.4,"endTime":2893.35,"body":"side burner. And again, there's"},{"speaker":"Al Moretti","startTime":2893.35,"endTime":2897.76,"body":"many, many things out there and"},{"speaker":"Al Moretti","startTime":2893.35,"endTime":2897.76,"body":"the government. You know, it"},{"speaker":"Al Moretti","startTime":2897.76,"endTime":2900.79,"body":"takes us priorities at the"},{"speaker":"Al Moretti","startTime":2897.76,"endTime":2900.79,"body":"moment. And so, so that's that"},{"speaker":"Al Moretti","startTime":2900.79,"endTime":2902.56,"body":"piece there. So,"},{"speaker":"Chace Torres","startTime":2902.8,"endTime":2906.91,"body":"I mean, we've had"},{"speaker":"Chace Torres","startTime":2902.8,"endTime":2906.91,"body":"a plethora of topics today. I"},{"speaker":"Chace Torres","startTime":2906.91,"endTime":2912.58,"body":"love to cap off the episode with"},{"speaker":"Chace Torres","startTime":2906.91,"endTime":2912.58,"body":"one particular biomed story"},{"speaker":"Chace Torres","startTime":2912.58,"endTime":2915.88,"body":"repair that something funny"},{"speaker":"Chace Torres","startTime":2912.58,"endTime":2915.88,"body":"anecdote, anything you might"},{"speaker":"Chace Torres","startTime":2915.88,"endTime":2917.29,"body":"have that you want to share with"},{"speaker":"Chace Torres","startTime":2915.88,"endTime":2917.29,"body":"people."},{"speaker":"Al Moretti","startTime":2918.52,"endTime":2923.41,"body":"Okay, wow, that's a"},{"speaker":"Al Moretti","startTime":2918.52,"endTime":2923.41,"body":"man I need to choose, right."},{"speaker":"Al Moretti","startTime":2924.34,"endTime":2928.75,"body":"There. Well, there's so many to"},{"speaker":"Al Moretti","startTime":2924.34,"endTime":2928.75,"body":"choose. It's just I, I gotta"},{"speaker":"Al Moretti","startTime":2928.75,"endTime":2931.75,"body":"kind of give that one just a"},{"speaker":"Al Moretti","startTime":2928.75,"endTime":2931.75,"body":"little thought. But I think that"},{"speaker":"Al Moretti","startTime":2933.85,"endTime":2939.19,"body":"you know, I guess if I think"},{"speaker":"Al Moretti","startTime":2933.85,"endTime":2939.19,"body":"back and are just even in it,"},{"speaker":"Al Moretti","startTime":2939.19,"endTime":2944.74,"body":"not only in, in previous years,"},{"speaker":"Al Moretti","startTime":2939.19,"endTime":2944.74,"body":"but even in current years. You"},{"speaker":"Al Moretti","startTime":2944.74,"endTime":2951.37,"body":"know, I guess I think more about"},{"speaker":"Al Moretti","startTime":2944.74,"endTime":2951.37,"body":"sometimes communication, maybe"},{"speaker":"Al Moretti","startTime":2951.37,"endTime":2955.51,"body":"that's it there. I mean, I'll"},{"speaker":"Al Moretti","startTime":2951.37,"endTime":2955.51,"body":"link to that. One is that is"},{"speaker":"Al Moretti","startTime":2955.51,"endTime":2958.0,"body":"that that they're funny, it's"},{"speaker":"Al Moretti","startTime":2955.51,"endTime":2958.0,"body":"not that they they they lend a"},{"speaker":"Al Moretti","startTime":2958.0,"endTime":2963.64,"body":"lot of you know, humor or"},{"speaker":"Al Moretti","startTime":2958.0,"endTime":2963.64,"body":"frustration but you know, but I"},{"speaker":"Al Moretti","startTime":2963.64,"endTime":2967.15,"body":"think about you know, the"},{"speaker":"Al Moretti","startTime":2963.64,"endTime":2967.15,"body":"communications of how service"},{"speaker":"Al Moretti","startTime":2967.15,"endTime":2972.85,"body":"call service requests come in"},{"speaker":"Al Moretti","startTime":2967.15,"endTime":2972.85,"body":"from various the equipment"},{"speaker":"Al Moretti","startTime":2972.85,"endTime":2976.66,"body":"owners to ourselves in the HTM"},{"speaker":"Al Moretti","startTime":2972.85,"endTime":2976.66,"body":"profession, and I always have to"},{"speaker":"Al Moretti","startTime":2976.66,"endTime":2980.53,"body":"lean back to the to the phone"},{"speaker":"Al Moretti","startTime":2976.66,"endTime":2980.53,"body":"call that comes usually at four"},{"speaker":"Al Moretti","startTime":2980.53,"endTime":2984.79,"body":"o'clock or 430 in the afternoon"},{"speaker":"Al Moretti","startTime":2980.53,"endTime":2984.79,"body":"on a Thursday or Friday. And"},{"speaker":"Al Moretti","startTime":2984.79,"endTime":2989.38,"body":"that's a a we got to have this"},{"speaker":"Al Moretti","startTime":2984.79,"endTime":2989.38,"body":"fixed now. You know, it's got to"},{"speaker":"Al Moretti","startTime":2989.38,"endTime":2993.22,"body":"be ready by Monday or it's got"},{"speaker":"Al Moretti","startTime":2989.38,"endTime":2993.22,"body":"to be ready, you know, X and and"},{"speaker":"Al Moretti","startTime":2993.22,"endTime":2995.32,"body":"you asked the question, you"},{"speaker":"Al Moretti","startTime":2993.22,"endTime":2995.32,"body":"know, when did the problem"},{"speaker":"Al Moretti","startTime":2995.32,"endTime":2999.97,"body":"start? Well, they started about"},{"speaker":"Al Moretti","startTime":2995.32,"endTime":2999.97,"body":"a week ago. And so you know, it"},{"speaker":"Al Moretti","startTime":3000.0,"endTime":3002.22,"body":"It's always been a knee jerk"},{"speaker":"Al Moretti","startTime":3000.0,"endTime":3002.22,"body":"reaction. Well, then what's the"},{"speaker":"Al Moretti","startTime":3002.22,"endTime":3006.33,"body":"emergency now? Okay, what? What"},{"speaker":"Al Moretti","startTime":3002.22,"endTime":3006.33,"body":"drove it? Well, we couldn't, we"},{"speaker":"Al Moretti","startTime":3006.33,"endTime":3008.13,"body":"didn't have time to get to you,"},{"speaker":"Al Moretti","startTime":3006.33,"endTime":3008.13,"body":"we didn't have time to call you,"},{"speaker":"Al Moretti","startTime":3008.16,"endTime":3012.09,"body":"you know, so. So I think about"},{"speaker":"Al Moretti","startTime":3008.16,"endTime":3012.09,"body":"that. And I guess maybe if I"},{"speaker":"Al Moretti","startTime":3012.09,"endTime":3014.67,"body":"don't know if that I really use"},{"speaker":"Al Moretti","startTime":3012.09,"endTime":3014.67,"body":"that one as an example, I think"},{"speaker":"Al Moretti","startTime":3014.67,"endTime":3017.49,"body":"that, you know, my, my"},{"speaker":"Al Moretti","startTime":3014.67,"endTime":3017.49,"body":"recommendation is, you know, how"},{"speaker":"Al Moretti","startTime":3017.49,"endTime":3021.48,"body":"do you? How does one in the HCM"},{"speaker":"Al Moretti","startTime":3017.49,"endTime":3021.48,"body":"industry, you know, resolve"},{"speaker":"Al Moretti","startTime":3021.48,"endTime":3026.4,"body":"those, I guess, I'm gonna lean"},{"speaker":"Al Moretti","startTime":3021.48,"endTime":3026.4,"body":"back to is it that is going to"},{"speaker":"Al Moretti","startTime":3026.4,"endTime":3029.4,"body":"be a constant out there, just"},{"speaker":"Al Moretti","startTime":3026.4,"endTime":3029.4,"body":"like, you know, the other one,"},{"speaker":"Al Moretti","startTime":3029.4,"endTime":3032.64,"body":"I'll say where, you know, we"},{"speaker":"Al Moretti","startTime":3029.4,"endTime":3032.64,"body":"needed service. So I've been,"},{"speaker":"Al Moretti","startTime":3032.91,"endTime":3035.7,"body":"I've been paged in Jason all"},{"speaker":"Al Moretti","startTime":3032.91,"endTime":3035.7,"body":"day, and he hasn't returned my"},{"speaker":"Al Moretti","startTime":3035.7,"endTime":3039.21,"body":"phone calls. And, and I think"},{"speaker":"Al Moretti","startTime":3035.7,"endTime":3039.21,"body":"about that when I was at when I"},{"speaker":"Al Moretti","startTime":3039.21,"endTime":3043.89,"body":"was managing much more into the"},{"speaker":"Al Moretti","startTime":3039.21,"endTime":3043.89,"body":"tactical times. And I'd say,"},{"speaker":"Al Moretti","startTime":3043.89,"endTime":3046.44,"body":"Well, how are you? How are you"},{"speaker":"Al Moretti","startTime":3043.89,"endTime":3046.44,"body":"trained? Page? And they said,"},{"speaker":"Al Moretti","startTime":3046.44,"endTime":3048.81,"body":"why was calling his personal"},{"speaker":"Al Moretti","startTime":3046.44,"endTime":3048.81,"body":"page? I said, Well, you know,"},{"speaker":"Al Moretti","startTime":3048.81,"endTime":3051.36,"body":"he's on vacation this week? Oh,"},{"speaker":"Al Moretti","startTime":3048.81,"endTime":3051.36,"body":"well, that's why he's not"},{"speaker":"Al Moretti","startTime":3051.36,"endTime":3055.5,"body":"calling me back. But but the"},{"speaker":"Al Moretti","startTime":3051.36,"endTime":3055.5,"body":"call that I received that lead"},{"speaker":"Al Moretti","startTime":3055.5,"endTime":3058.2,"body":"up to that was, as they were"},{"speaker":"Al Moretti","startTime":3055.5,"endTime":3058.2,"body":"irate because nobody was fixing"},{"speaker":"Al Moretti","startTime":3058.2,"endTime":3061.11,"body":"their equipment? Well, you know,"},{"speaker":"Al Moretti","startTime":3058.2,"endTime":3061.11,"body":"we have standards and protocols"},{"speaker":"Al Moretti","startTime":3061.11,"endTime":3063.81,"body":"replacing service events, it's"},{"speaker":"Al Moretti","startTime":3061.11,"endTime":3063.81,"body":"called our dispatch center. So,"},{"speaker":"Al Moretti","startTime":3064.14,"endTime":3066.69,"body":"you know, are those funny? Are"},{"speaker":"Al Moretti","startTime":3064.14,"endTime":3066.69,"body":"they frustrating? I think"},{"speaker":"Al Moretti","startTime":3066.69,"endTime":3069.54,"body":"they're all the above. But you"},{"speaker":"Al Moretti","startTime":3066.69,"endTime":3069.54,"body":"know, I think the thing I'd like"},{"speaker":"Al Moretti","startTime":3069.54,"endTime":3072.36,"body":"to leave here with is to"},{"speaker":"Al Moretti","startTime":3069.54,"endTime":3072.36,"body":"everybody who's listening to,"},{"speaker":"Al Moretti","startTime":3072.39,"endTime":3075.81,"body":"you know, the kind of the"},{"speaker":"Al Moretti","startTime":3072.39,"endTime":3075.81,"body":"examples I gave is that I'm a"},{"speaker":"Al Moretti","startTime":3075.81,"endTime":3080.37,"body":"big, I guess, I can't be a"},{"speaker":"Al Moretti","startTime":3075.81,"endTime":3080.37,"body":"bigger proponent to the, to the"},{"speaker":"Al Moretti","startTime":3080.4,"endTime":3083.91,"body":"art of rounding, you know, and I"},{"speaker":"Al Moretti","startTime":3080.4,"endTime":3083.91,"body":"know, we all talk about rounding"},{"speaker":"Al Moretti","startTime":3083.91,"endTime":3087.57,"body":"with our customers. But, you"},{"speaker":"Al Moretti","startTime":3083.91,"endTime":3087.57,"body":"know, rounding is such a huge"},{"speaker":"Al Moretti","startTime":3087.57,"endTime":3091.74,"body":"piece. And I think one of the"},{"speaker":"Al Moretti","startTime":3087.57,"endTime":3091.74,"body":"most successful tools one can"},{"speaker":"Al Moretti","startTime":3091.74,"endTime":3096.27,"body":"have, and rounding can be as"},{"speaker":"Al Moretti","startTime":3091.74,"endTime":3096.27,"body":"simple as is sure, you know,"},{"speaker":"Al Moretti","startTime":3096.48,"endTime":3099.81,"body":"going out and seeing the people"},{"speaker":"Al Moretti","startTime":3096.48,"endTime":3099.81,"body":"it can be as easy as sometimes"},{"speaker":"Al Moretti","startTime":3099.81,"endTime":3103.56,"body":"in today's virtual world, having"},{"speaker":"Al Moretti","startTime":3099.81,"endTime":3103.56,"body":"pulse check calls with your with"},{"speaker":"Al Moretti","startTime":3103.56,"endTime":3109.17,"body":"your customers. But the rounding"},{"speaker":"Al Moretti","startTime":3103.56,"endTime":3109.17,"body":"pace is huge. I, I challenge"},{"speaker":"Al Moretti","startTime":3109.17,"endTime":3112.8,"body":"anybody who's in HTML today, and"},{"speaker":"Al Moretti","startTime":3109.17,"endTime":3112.8,"body":"in the future to Don't Don't,"},{"speaker":"Al Moretti","startTime":3113.13,"endTime":3117.69,"body":"don't look past the rounding,"},{"speaker":"Al Moretti","startTime":3113.13,"endTime":3117.69,"body":"it's an art, it will make, you"},{"speaker":"Al Moretti","startTime":3117.69,"endTime":3121.23,"body":"know, it'll not only make your"},{"speaker":"Al Moretti","startTime":3117.69,"endTime":3121.23,"body":"professional experiences with"},{"speaker":"Al Moretti","startTime":3121.23,"endTime":3125.88,"body":"your customer, that much more"},{"speaker":"Al Moretti","startTime":3121.23,"endTime":3125.88,"body":"fabulous, but it builds the"},{"speaker":"Al Moretti","startTime":3125.88,"endTime":3131.85,"body":"camaraderie that, you know, to,"},{"speaker":"Al Moretti","startTime":3125.88,"endTime":3131.85,"body":"you know, have great experiences"},{"speaker":"Al Moretti","startTime":3131.85,"endTime":3132.81,"body":"and relationships with"},{"speaker":"Chace Torres","startTime":3132.84,"endTime":3134.88,"body":"I fully agree."},{"speaker":"Chace Torres","startTime":3132.84,"endTime":3134.88,"body":"It's interesting, you say that,"},{"speaker":"Chace Torres","startTime":3134.88,"endTime":3139.92,"body":"because David said that too. And"},{"speaker":"Chace Torres","startTime":3134.88,"endTime":3139.92,"body":"I completely agree, because I"},{"speaker":"Chace Torres","startTime":3139.92,"endTime":3143.7,"body":"feel like there is a human"},{"speaker":"Chace Torres","startTime":3139.92,"endTime":3143.7,"body":"component to this is, you know,"},{"speaker":"Chace Torres","startTime":3143.73,"endTime":3146.4,"body":"most of the time we deal with"},{"speaker":"Chace Torres","startTime":3143.73,"endTime":3146.4,"body":"customers, you know, they're not"},{"speaker":"Chace Torres","startTime":3146.4,"endTime":3149.04,"body":"in the best moods, but if you"},{"speaker":"Chace Torres","startTime":3146.4,"endTime":3149.04,"body":"already have that rapport, that"},{"speaker":"Chace Torres","startTime":3149.04,"endTime":3151.26,"body":"relationship built with them,"},{"speaker":"Chace Torres","startTime":3149.04,"endTime":3151.26,"body":"it's going to smooth over"},{"speaker":"Chace Torres","startTime":3151.26,"endTime":3154.32,"body":"easier, communication is going"},{"speaker":"Chace Torres","startTime":3151.26,"endTime":3154.32,"body":"to be better. Expectations are"},{"speaker":"Chace Torres","startTime":3154.32,"endTime":3156.84,"body":"going to be more normalized,"},{"speaker":"Chace Torres","startTime":3154.32,"endTime":3156.84,"body":"things are just gonna go"},{"speaker":"Chace Torres","startTime":3156.84,"endTime":3160.23,"body":"overwhelm leave more big better"},{"speaker":"Chace Torres","startTime":3156.84,"endTime":3160.23,"body":"in the situation."},{"speaker":"Al Moretti","startTime":3162.39,"endTime":3166.08,"body":"David is spot on."},{"speaker":"Al Moretti","startTime":3162.39,"endTime":3166.08,"body":"You mentioned David earlier, and"},{"speaker":"Al Moretti","startTime":3166.08,"endTime":3169.83,"body":"I was going to comment in I had"},{"speaker":"Al Moretti","startTime":3166.08,"endTime":3169.83,"body":"made me think back, you know,"},{"speaker":"Al Moretti","startTime":3170.85,"endTime":3174.03,"body":"one of our clinical engineering"},{"speaker":"Al Moretti","startTime":3170.85,"endTime":3174.03,"body":"Association and lonely chapter"},{"speaker":"Al Moretti","startTime":3174.03,"endTime":3177.15,"body":"meetings, probably, gosh, maybe"},{"speaker":"Al Moretti","startTime":3174.03,"endTime":3177.15,"body":"10 years ago or so we've we"},{"speaker":"Al Moretti","startTime":3177.15,"endTime":3181.86,"body":"brought David in to be a guest"},{"speaker":"Al Moretti","startTime":3177.15,"endTime":3181.86,"body":"speaker and on a topic and known"},{"speaker":"Al Moretti","startTime":3181.86,"endTime":3185.07,"body":"Dave a long time over the over"},{"speaker":"Al Moretti","startTime":3181.86,"endTime":3185.07,"body":"the years in industry and just,"},{"speaker":"Al Moretti","startTime":3185.43,"endTime":3188.85,"body":"you know, just an icon for us."},{"speaker":"Al Moretti","startTime":3185.43,"endTime":3188.85,"body":"There's so much to be so much to"},{"speaker":"Al Moretti","startTime":3188.85,"endTime":3189.66,"body":"be to be"},{"speaker":"Chace Torres","startTime":3189.75,"endTime":3191.16,"body":"I mean, both you"},{"speaker":"Chace Torres","startTime":3189.75,"endTime":3191.16,"body":"guys are"},{"speaker":"Al Moretti","startTime":3193.29,"endTime":3195.09,"body":"so many of us. And"},{"speaker":"Al Moretti","startTime":3193.29,"endTime":3195.09,"body":"you know, we're just privileged"},{"speaker":"Al Moretti","startTime":3195.09,"endTime":3198.12,"body":"to be part of it. We really are."},{"speaker":"Al Moretti","startTime":3195.09,"endTime":3198.12,"body":"I mean, we're just, we're part"},{"speaker":"Al Moretti","startTime":3198.12,"endTime":3201.78,"body":"of many people that come along."},{"speaker":"Al Moretti","startTime":3198.12,"endTime":3201.78,"body":"It's just, I just, I just love"},{"speaker":"Al Moretti","startTime":3201.78,"endTime":3204.78,"body":"watching it now being now even"},{"speaker":"Al Moretti","startTime":3201.78,"endTime":3204.78,"body":"part of it. But I love being a"},{"speaker":"Al Moretti","startTime":3204.78,"endTime":3208.17,"body":"spectator to it with Well, thank"},{"speaker":"Al Moretti","startTime":3204.78,"endTime":3208.17,"body":"you for letting me for some time"},{"speaker":"Al Moretti","startTime":3208.17,"endTime":3208.92,"body":"today with you."},{"speaker":"Chace Torres","startTime":3209.91,"endTime":3212.64,"body":"Ellen, I really"},{"speaker":"Chace Torres","startTime":3209.91,"endTime":3212.64,"body":"appreciate you being here, sir."},{"speaker":"Chace Torres","startTime":3212.97,"endTime":3215.58,"body":"Like I said, it's been a"},{"speaker":"Chace Torres","startTime":3212.97,"endTime":3215.58,"body":"pleasure. It's been something"},{"speaker":"Chace Torres","startTime":3215.58,"endTime":3218.34,"body":"that I've wanted to someone that"},{"speaker":"Chace Torres","startTime":3215.58,"endTime":3218.34,"body":"I've wanted to get on the"},{"speaker":"Chace Torres","startTime":3218.34,"endTime":3221.91,"body":"podcast for a long time. So"},{"speaker":"Chace Torres","startTime":3218.34,"endTime":3221.91,"body":"again, thank you very much for"},{"speaker":"Chace Torres","startTime":3221.91,"endTime":3225.03,"body":"being on the show. Give give the"},{"speaker":"Chace Torres","startTime":3221.91,"endTime":3225.03,"body":"guys flowers. He's been doing"},{"speaker":"Chace Torres","startTime":3225.03,"endTime":3229.02,"body":"this so long. I again, thank you"},{"speaker":"Chace Torres","startTime":3225.03,"endTime":3229.02,"body":"very much. It's been an honor."},{"speaker":"Chace Torres","startTime":3230.88,"endTime":3234.72,"body":"At the end of the day, you know,"},{"speaker":"Chace Torres","startTime":3230.88,"endTime":3234.72,"body":"we have to recognize our seniors"},{"speaker":"Chace Torres","startTime":3234.72,"endTime":3237.63,"body":"and you know, let them know we"},{"speaker":"Chace Torres","startTime":3234.72,"endTime":3237.63,"body":"appreciate everything you guys"},{"speaker":"Chace Torres","startTime":3237.63,"endTime":3240.57,"body":"have done and that hey, we're"},{"speaker":"Chace Torres","startTime":3237.63,"endTime":3240.57,"body":"ready to take up the mantle and"},{"speaker":"Chace Torres","startTime":3240.57,"endTime":3242.31,"body":"continue on for the next"},{"speaker":"Chace Torres","startTime":3240.57,"endTime":3242.31,"body":"generation."},{"speaker":"Al Moretti","startTime":3242.489,"endTime":3244.829,"body":"You guys got the"},{"speaker":"Al Moretti","startTime":3242.489,"endTime":3244.829,"body":"torch well in hand so I look"},{"speaker":"Al Moretti","startTime":3244.829,"endTime":3247.709,"body":"forward to seeing you all here"},{"speaker":"Al Moretti","startTime":3244.829,"endTime":3247.709,"body":"and 22 Somewhere lifetime."},{"speaker":"Al Moretti","startTime":3249.029,"endTime":3253.319,"body":"wishing everybody a great, great"},{"speaker":"Al Moretti","startTime":3249.029,"endTime":3253.319,"body":"day and be safe out there."},{"speaker":"Chace Torres","startTime":3253.71,"endTime":3255.81,"body":"And may the beard"},{"speaker":"Chace Torres","startTime":3253.71,"endTime":3255.81,"body":"be with you because it"},{"speaker":"Al Moretti","startTime":3255.81,"endTime":3257.7,"body":"is take care."}]}