This episode is all about owning your role as a hairstylist.
With a simple search on so many platforms these days, clients are more inclined to provide the terms and techniques they've seen all over social media in their hair appointment requests.
Sometimes their verbiage or perception is wrong, BUT that is not their problem.
As hairstylists, it is our responsibility to be able to deliver their request, even if the technique is different than what they've been led to believe.
Get comfy with me in this episode, as we speak to why language matters in your marketing and deliverables.