Success League Radio
The Success League presents a lineup of customer success interviews, book reviews and conversations with authors, and features hosts Kristen Hayer and Russell Bourne.
Success League Radio
Innovations In Leadership - Taylor Kniffin - Up-Leveling Your Support Team
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Kristen Hayer
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On this episode of Innovations in Leadership, Kristen interviews Taylor Kniffin, Director of New Market Readiness at Engaged MD. They discuss the strategies Taylor used to build and grow a CS team that had the bandwidth and skills to really assist their clientele.
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