"The Claims Coach" Podcast with Kevin Quinley
This podcast from insurance claim expert Kevin Quinley delivers tips, tools and techniques to help great claim and risk professionals get even better at managing •their claims, •their time, •their resources and •their careers.
"The Claims Coach" Podcast with Kevin Quinley
Navigating Counsel Selection Controversies: Affording Insureds Due Process
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Kevin Quinley
Claims Coach concludes a multi-week discussion of counsel selection problems and issues by looking at the importance of process in making defense counsel choice decisions. Why is it important to give policyholders and brokers a fair hearing? How do claim professionals deal with situations when the account or broker is going to go over their heads to appeal to the boss or underwriting department? This 9-minute podcast offers practice tips addressing these challenges.