"The Claims Coach" Podcast with Kevin Quinley

7 Claim Management Practices That Can Spawn Institutional Bad Faith Claims (5 through 7)

October 27, 2019 Kevin Quinley
"The Claims Coach" Podcast with Kevin Quinley
7 Claim Management Practices That Can Spawn Institutional Bad Faith Claims (5 through 7)
Chapters
"The Claims Coach" Podcast with Kevin Quinley
7 Claim Management Practices That Can Spawn Institutional Bad Faith Claims (5 through 7)
Oct 27, 2019
Kevin Quinley

Last week we discussed four claims management practices that are not inherently bad, but can serve as a magnet for institutional bad-faith claims. 

This week, we round out the discussion by examining three more common management practices that form the foundation for institutional bad-faith claims: 
*  inadequate claim supervision/management oversight, 
*  corporate cultures that encourage overzealous claim denials and 
*  "goals gone wild."  

This sets the stage for the next podcast, offering specific risk mitigation strategies to insulate insurers and claim departments from institutional bad faith claims.   

Show Notes

Last week we discussed four claims management practices that are not inherently bad, but can serve as a magnet for institutional bad-faith claims. 

This week, we round out the discussion by examining three more common management practices that form the foundation for institutional bad-faith claims: 
*  inadequate claim supervision/management oversight, 
*  corporate cultures that encourage overzealous claim denials and 
*  "goals gone wild."  

This sets the stage for the next podcast, offering specific risk mitigation strategies to insulate insurers and claim departments from institutional bad faith claims.