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Because Experience Matters with Jack Hanks
This show is for everyone in public adjusting who wants to make more sales, get more claims approved, and become a master advocate for their clients. Because Experience Matters is hosted by Jack Hanks, who has over 30 years of industry experience and was voted 2021 Public Adjuster of the year by his peers.
Because Experience Matters with Jack Hanks
Forensic Engineering & Property Claims
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On this episode of Because Experience Matters, Jack Hanks—Executive and Shareholder with Gavnat (formerly VPA Claims)—sits down with Chad Williams, P.E., a seasoned professional engineer with more than 20 years of experience in civil engineering, building codes, and structural design.
Drawing on his extensive background, Chad and Jack explore the important role building codes, engineering, and technical knowledge play in construction and property claims. Chad also shares how his experience has shaped his approach to educating contractors, adjusters, and attorneys. Through his work, he focuses on practical training and actionable strategies that help industry professionals navigate and strengthen their knowledge and achieve better outcomes in construction and claims.
Whether you're a contractor, public adjuster, attorney, or restoration professional, this conversation offers valuable insight into the importance of understanding building codes, staying educated, and knowing how technical expertise can make a difference throughout the claims and construction process.
Key Highlights by Topic:
2:20 – How Chad got into Forensic Engineering
11:56 - Whose sandbox is who's?
17:36 – Why we have engineering in this world
21:00 - Public Adjusters filing claims against engineers
32:45 - Why engineers want to see the policy
35:12 – Chad Williams waving the magic wand
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