Queen City Skin

29. The MA Diaries: Inside the MA Program at Charlotte Skin and Laser

Dr. Elizabeth Rostan & Dr. Emily O. McLean Episode 29

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0:00 | 28:37

What if the best way to learn medicine is to jump in and start doing it? In this episode of Queen City Skin, Dr. Emily McLean sits down with two of Charlotte Skin and Laser’s medical assistants, Samantha and Mansi, to talk about what it’s really like to train inside a busy dermatology practice. Both recent graduates preparing for PA school, they share how the program gives them hands-on clinical experience from the very beginning. Together they discuss the learning curve of dermatology, the surprising depth of patient relationships, and the behind-the-scenes work that keeps a clinic running smoothly. From assisting in procedures to counseling patients and navigating insurance approvals, this episode offers a candid look at how the MA program helps shape the next generation of healthcare providers.


Mansi Pitalia and Samantha Mitchell are medical assistants at Charlotte Skin and Laser who joined the program after graduating from Clemson University and NC State. Both plan to pursue careers as physician assistants and share how their clinical experience in dermatology is preparing them for the future.


Resources mentioned:


3 Things That Make the Charlotte Skin and Laser MA Program Special:

  • Hands-on learning accelerates confidence. Medical assistants begin interacting with patients and assisting with procedures within their first few days in clinic.
  • Great care is a team effort. MAs play a vital role in patient education, procedure support, and navigating complex insurance processes.
  • Work culture shapes future providers. A supportive, collaborative environment helps young clinicians grow while reinforcing compassion and patient-centered care.

Welcome to Queen City Skin, the podcast where skincare meets science. Hosted by board-certified dermatologists Dr. Elizabeth Rostan, Founder of Charlotte Skin & Laser; and Dr. Emily O. McLean, a physician at Charlotte Skin & Laser. We're here to cut through the noise — from social media myths to marketing hype — and bring you clear, evidence-based advice on caring for your skin at every stage of life.

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