Shaping eCommerce with IronPlane
Shaping eCommerce is a weekly podcast covering innovative topics and cutting-edge technologies across the eCommerce landscape. We aim to share content of value for merchants whether they are new to eCommerce or have been in the space for years.
Topics include commerce technology introductions such as Algolia, Gorgias, and BigCommerce among many others. We also review best practices for developers and merchants alike who may be looking for guidance in their own eCommerce journeys.
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Shaping eCommerce with IronPlane
Shaping eCommerce with Michael Potters Senior Strategic Partner Manager at Gorgias
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On the latest episode of Shaping eCommerce, Tim Bucciarelli had the pleasure of interviewing Michael Potters, Senior Strategic Partner Manager at Gorgias. On the podcast, they talk about:
- His experience being a Gorgias customer and then transitioning to his current role
- The Gorgias ICP
- The plug and play nature of Gorgias that increases time to value
- How Gorgias differs from Zendesk
- How Gorgias powers communications across the entire customer journey
#ecommercesolutions #ecommercesoftware #ecommerceproducts #ecommercetechnologies #customerservice #customersupport #gorgias
Find Gorgias at: https://www.gorgias.com/
