Pull the Chute - Grow your People, Grow your Company Podcast
The goal of this podcast is to interview business owners and/or C-level executives to get an understanding of how they built their culture, what worked, what failed, and what tips can they give new and upcoming business owners. Our goal over the next ten years is to help as many small to medium-sized businesses get to the next level by growing their people, which will grow their company. Through coaching and transformational leadership, Pull the Chute can guide company leaders to invest time to get to know their people and understand their roles, goals, and challenges to provide learning & growth opportunities - ultimately helping their people be the best they can be.
Pull the Chute - Grow your People, Grow your Company Podcast
Stop Chasing New Customers Featuring Vance Morris
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Most businesses spend their time chasing the next customer.
But the companies that grow consistently know a different secret:
Keep the customers you already have.
In this episode of Pull The Chute Podcast, customer experience expert Vance Morris shares why memorable experiences—not discounts—create loyal customers who come back and bring others with them.
From a thoughtful welcome to a handwritten thank-you note, it's often the smallest gestures that make the biggest impact.
The question isn't:
"How do I get more customers?"
It's:
"What would make my current customers rave about my business?"
That's where long-term growth begins.
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