Intelligent Process Automation

Real Results, Real Impact: A Client Testimonial Featuring Carmel Groom

Matthew Gustitus

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0:00 | 12:49

In this client testimonial episode of the SimpliSmart podcast, host Ann Gustitus speaks with Lara Engelking of Carmel Groom about how intelligent automation, AI, and robotic process automation (RPA) transformed their business operations.

Facing manual workflows and operational bottlenecks, Carmel Groom partnered with SimpliSmart to implement scalable business process automation solutions designed to increase efficiency, improve accuracy, and support long-term digital transformation. Lara shares insights into their automation strategy, implementation experience, and the measurable results achieved through AI-driven process optimization.

This episode is ideal for operations leaders, healthcare administrators, and business decision-makers exploring how AI and RPA can streamline workflows, reduce manual effort, enhance compliance, and drive sustainable growth.

If you’re considering intelligent automation to modernize your organization, this real-world success story provides actionable insights into what successful automation looks like in practice.

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