Primary Care UK: Let's Learn Together

Remote Consultations in General Practice

August 01, 2022 Anwar Khan; Munir Adam Season 1 Episode 7
Primary Care UK: Let's Learn Together
Remote Consultations in General Practice
Show Notes Chapter Markers

THIS EPISODE is about getting it right when providing remote consultations to patients in the GP or Primary Care setting.  

It focuses on the sudden increase in remote consultations in recent times, and what issues we should be considering when offering patients consultations in this way.  Munir Adam speaks with Anwar Khan who provides insights into how to do it better. Includes:  

  • The potential pros and cons of remote consulting
  • Important considerations such as framing, setting and context.
  • About personal capital and about establishment of rapport
  • The disconnect
  • About this being a training need across the Primary Care professions.

SPECIAL THANKS to the guest speaker Dr Anwar Khan.

Anwar Khan is a GP Principal and Trainer in Chingford who joined NHS Resolution in late 2020 as Senior Clinical Advisor. He works with the Safety and Learning Team not only to maximize learning from claims but also promoting activities to reduce harm within primary care. His senior roles in commissioning as well as education & assessment are driven by a passion to promote patient safety through education, significant event analysis, and promoting safe systems around hard working professionals on the frontline of Primary Care.

This episode was produced in partnership with North-East London Training Hub.


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Scenario
What we'll cover
Introducing Anwar Khan
Remote - accelerated by the pandemic
Was it needed; were we ready for it?
Who decides remote vs F2F?
Important considerations
Setting
Flexibility, efficiency
The Disconnect
Photodermatology
Personal capital
It's a training need
Summary by Dr Khan
Final comments
Disclaimer