Transformational Leadership: From the Insight Out
Transformational Leadership: From the Insight Out is for leaders navigating the gap between where their organizations are and where they know they could be. Hosted by Steve Chua and Pete Cafarchio, the show explores the inner dynamics of leadership—and how they shape culture, performance, and sustainable growth. Each episode delivers practical insights leaders can apply to move beyond frustration, overwhelm, and stagnation, and build organizations that thrive from the inside out. Because lasting change doesn’t start with systems—it starts with leaders.
Transformational Leadership: From the Insight Out
Navigating Other People's Triggers (Part 2)
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Transformation Tip: “When you understand that people react based on their own wounds, you will stop taking things personally." — Unknown
Concept(s)
- When others trigger manifest in fight or flight.
- Triggers are often emotive and seek to gain control.
- Recognize, and know how to respond.
Four Practical Tips for Responding to Other People’s Triggers:
- Ignore
- Defuse or Deflect
- Empathize without agreeing
- Confront
Transformation Application: Choose one of the responses, and look for an opportunity to practice it this week.
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