Protecting against check fraud
4:34
Managing retainage on construction projects
3:31
Getting job information from resistant customers
5:23
The credit leader's role in challenging times
2:50
Farmers burdened by global tensions and rising costs
6:58
Understanding full price vs unpaid balance mechanic’s liens
2:56
Preparing the Next Generation of Credit Leaders Through Succession Planning
6:16
Making AI work for you: Advanced prompting strategies for B2B credit leaders
3:07
Defending against credit card fraud
6:03
The Judgment Call: Why Credit Leaders Can’t Afford to Let Data and Technology Do All Their Thinking
2:50
Benchmarking goals that make sense: How credit teams prioritize KPIs
4:44
Stronger together: Better customer relationships for smoother transactions
4:03
When big customers pose even bigger risks
5:55
More than a job: The rewards of working in B2B credit
3:54
How credit professionals can advocate for development
4:53
Leadership beyond titles: Lead from where you are
3:32
Getting to the why with root cause analysis
6:10
Negotiation skills for credit managers
3:12
AI—To use or not to use?
4:22
Balancing data and instinct: How credit professionals make smarter decisions
3:02
What to do when your customer abruptly shuts down
5:48
Handling disputes and deductions with ease
4:13
Finding Solutions Inside the Credit Congress Expo Floor
3:20
Credit tightrope: Balancing trust and risk with marginal customers
4:41
The importance of nonverbal communication
4:44