How credit professionals can advocate for development
4:53
Leadership beyond titles: Lead from where you are
3:32
Getting to the why with root cause analysis
6:10
Negotiation skills for credit managers
3:12
AI—To use or not to use?
4:22
Balancing data and instinct: How credit professionals make smarter decisions
3:02
What to do when your customer abruptly shuts down
5:48
Handling disputes and deductions with ease
4:13
Finding Solutions Inside the Credit Congress Expo Floor
3:20
Credit tightrope: Balancing trust and risk with marginal customers
4:41
The importance of nonverbal communication
4:44
Delving deep into the world of credit at Credit Congress 2026
4:01
Servant leadership: How being a selfless leader is a catalyst for growth
4:06
Overcoming burnout: The phantom of the office
3:34
The importance of delegation
4:43
Texas lien law: What you need to know
4:13
Mastering customer deductions: A practical guide
6:03
The A-Team: Sales and credit join forces to collect job information
4:35
The power of third-party collections
5:19
The many hats of a credit professional
4:24
Leveraging your relationship with sales to address credit department needs
5:48
Credit Meets Technology: Industry Insights with Handle
15:27
The power of proper documentation
5:28
Navigating periods of economic uncertainty
5:18
When sales understands the ‘why’ behind credit fundamentals
4:26