Dr. Miranda Kitterlin-Lynch is an Associate Professor in the Chaplin School of Hospitality and Tourism Management at Florida International University, as well as a Coca-Cola Endowed Professor.
She received her doctoral degree in Hospitality Administration from the University of Nevada, Las Vegas. She is the Director of Membership Services and Development for the International Council on Hotel, Restaurant and Institutional Education (ICHRIE), as well as the Associate Editor for the International Hospitality Review, and a Bloomin’ Brands DEI Alliance Research Fellow. In 2017, Dr. Kitterlin-Lynch received the FIU Faculty Senate Award for Excellence in Teaching, and in 2021 she received the FIU Faculty Senate Award for Excellence in Advising and Mentoring. Dr. Kitterlin-Lynch is a Coca-Cola Endowed Professor, the recipient of international and domestic Best Paper awards, and has published over 100 peer-reviewed articles, conference proceedings, and trade/industry publications. She has also edited a textbook in her area of specialty and given a number of media interviews.
Tune in as she and Arlene discuss the effect of violence in hospitality and strategies for a safer workforce!