As a long-time fan and a collaborator of the consultancy, we invited Andy to Subscription League Podcast for the second time to draw tips for optimizing mobile app subscriptions.
Andy is a Partner and Co-founder at Phiture, a multi-award-winning mobile growth agency and one of the top 100 fastest-growing agencies worldwide. If you are occasionally seeking advice on topics around subscription optimization and growth, you might already be familiar with Andy's expertise, often referred to by the In-App Subscription community.
In the first episode of the podcast series, All about Retention, Andy shares some valuable insights on how to boost retention. This time, he focuses on paywall practice recommendations for the entire subscription journey and four escalating levels of subscriber intent.
For noteworthy quotes and key takeaways from the episode, read the article - How to optimize mobile app subscription with Andy Carvell (Phiture)
Episode Topics at a Glance
More about Andy Carvell
Andy has over 20 years of experience in the mobile industry. His company Phiture, is a Berlin-based mobile growth consultancy and agency co-founded in 2016 with Moritz Daan with over 110 employees. Phiture consults clients around the globe on mobile growth topics, helping them develop and implement holistic mobile growth strategies.
Prior to Phiture, Andy led the user retention team at SoundCloud in Berlin. Andy published the Mobile Growth Stack in 2015, widely adopted as an essential framework for mobile marketers, which he continues to develop.
Andy Carvell’s Links
00:22 Introducing Andy Carvell
00:43 Andy and Phiture's background
01:30 How the subscription economy is doing
02:44 How many subscriptions does an individual user have?
04:20 Questions app publishers should be able to answer
06:33 How long it takes users to go from installation to subscription
09:38 How to interact with users
11:28 How do you pick your strategic objectives?
14:28 Escalating sequence of intent
17:40 Do you offer promo codes or discounts?
18:34 Growth tactics: paywall
22:51 Free vs premium products
24:16 Setting price for the lifetime subscription
27:23 Phiture & Purchasely event details