In this episode, we learn about the power of the Connecticut Council of Family Service Agencies and how it helped a senior recover from a mugging while innocently walking down the street. To learn more about the CCFSA, go to http://CTFSA.org.
The Connecticut Council of Family Service Agencies, Inc. is a statewide network of thirteen independent, non-profit, family service agencies that deliver services to over 100,000 families annually from more than 100 sites located throughout Connecticut. Member Agencies are community-based, licensed by the State of CT and nationally accredited. Governed by volunteer boards of directors from their respective communities, Family Service Agencies have been effectively serving CT families for over 100 years.
Cindy O’Neill is the Director of Programs for the Connecticut Council of Family Service Agencies. She joined CCFSA after making her mark in the private sector in various leadership roles. Her strong communications skills, as well as a knack for critical thinking, have helped redefine the Director of Programs role at CCFSA.
Yolanda Ortiz joined the Connecticut Council of Family Service Agencies in August of 2019 as the VOCA Regional Coordinator. She has an extensive background working in the human services sector providing intensive case management services to young adults, homeless veterans and families from varied backgrounds and communities. During her career, she managed several programs; advocating on behalf of grandparents raising grandchildren and young adults under the care of DCF to help them become healthy, self-sufficient and independent.