Workplace Geeks

ONA 'reality mining' | with Rachel Casanova & Sophie Schuller

September 27, 2023 Chris Moriarty and Ian Ellison Season 2 Episode 27
Workplace Geeks
ONA 'reality mining' | with Rachel Casanova & Sophie Schuller
Show Notes Chapter Markers

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Chris and Ian are joined by Rachel Casanova and Sophie Schuller from global commercial real estate giant Cushman & Wakefield. Rachel is Senior Managing Director of Workplace Innovation based in the firm’s Midtown Manhattan office, and Sophie - alongside her ongoing PhD research at the Technical University of Eindhoven, Netherlands - heads up C&W's 'Living Lab' to research, in her own words, 'what really happens when we go to work'.

The conversation revisits one of the pieces of work featured in part 1 of our Workplace Trends special (season 2, episode 9). We wanted to dig deeper into how they are using a technique called organisational network analysis (or ONA, for short) to 'reality mine' software use and workspace occupation data to measure the impact of ‘whether’, ‘how’ and ‘where’ we work together. Strong ties... weak ties... the role of the office? Trust us, it's revealing stuff!

The Geeks are then joined by former guest Dr Dan Wakelin for the reflection section, and much discussion about doctoral floppy hats. Which are called 'velvet tams', incidentally...

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Welcome to the show
Rachel and Sophie introduce themselves
What is the C&W Living Lab?
ONA, the research and its motives
Understanding the research dataset
Three research questions
Does whether we work together matter?
Does how we work together matter?
Does where we work matter?
Reflection section with Dr Dan Wakelin
Outro and contact info