Workplace Geeks
Workplace Geeks is the podcast from Audiem, exploring the people, ideas and evidence shaping the future of work.
Hosted by Chris Moriarty, each episode features conversations with leading researchers, authors, workplace practitioners and business leaders, uncovering practical insights on workplace experience, organisational performance, technology, leadership and the changing nature of work.
From groundbreaking academic research to real-world workplace challenges, Workplace Geeks helps bridge the gap between theory and practice, bringing fresh thinking to the people creating better workplaces and better organisations.
Workplace Geeks
Humans at the heart of change | with Valeria Winkworth
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Chris and Ian are joined by Dr Valeria Winkworth, People Consulting Director at EY, for a longer discussion about human-centred business transformation and change. Valeria first appeared on Workplace Geeks earlier this year as part of the second WORKTECH23 event special (called ‘three takes on change’) to talk about the first report from EY’s recent ‘Humans@Centre’ collaboration with Oxford University’s Saïd Business School, called ‘The future of transformation is human’ (2022).
We thought the topic was so important that we invited Valeria back. This episode revisits this report and the research behind it, then expands to include the next instalment from the collaborative team, called ‘Transformation Leadership: Navigating turning points’ (2024). It includes a discussion of the seminal Kübler-Ross ‘stages of grieving’ model, now co-opted into the canon of organisational change theory, as well as other collaborative approaches to change.
So, if you truly believe that people are your most valuable asset, this is an invaluable listen.
Learn more 🌱🧠
- Dr Valeria Winkworth
- The future of transformation is human
- Transformation Leadership: Navigating turning points
- Humans@Centre collaboration
- Elisabeth Kübler-Ross foundation
- Penny Walker’s DAD (decide, announce, defend) vs EDD (engage, deliberate, decide)
- Saïd Business School
- EY
Transcript:
Before we go back to the episode, a quick word about Audium. When people think about workplace feedback, they tend to think about surveys, but some of the richest workplace insight is often hiding in places organizations rarely look. Take FM helpdesk tickets. Every day, employees leave thousands of comments about buildings, technology, catering, cleaning, temperature, meeting rooms, and dozens of other workplace issues. Individually, they're just tickets
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Workplace Geeks is brought to you by Audiem ⚡️
Helping organisations make better workplace decisions through AI-powered insight and employee feedback.
Supported by 2468 Group ☕️
🎧 Dialogue editing by David Crackles