The Relationship That Changes Everything: Your Wedding Planner Bestie

What if the secret to thriving in wedding planning isn't just about serving clients—it's about finding your people?

In this episode, we're pulling back the curtain on one of the most powerful (and underrated) relationships in the wedding industry: the planner-to-planner friendship that actually saves your business—and your sanity.

Joining the COO of the CWP Society, Krisy Thomas, are Certified Wedding Planners Hailey Beard and Amanda Borrero, who met at CWP Society Certification conference,  and built something rare: a genuine alliance where they assist on each other's weddings, exchange honest feedback, and serve as each other's emergency backup when chaos strikes. 

You'll discover:

• Why having an "in case of emergency" planner with actual access and authority protects your couples (and your reputation)
• The phone calls that happen after hard weddings, and why that permission to rest matters more than you think
• Their refreshingly direct take on "community over competition": there are more couples than any of us can serve, and not every couple is your couple

Feeling stuck, new, or shut out of your local scene? They share the playbook: send the DM, show up to open houses, ask for introductions, keep showing up. And if your market feels closed? Go global—your planner bestie might be three states away.

Ready to find your people? Join the CWP Society—the world's leading certification program and largest community of certified wedding professionals—where education meets real connection, so you never have to carry the load alone. Visit cwpsociety.com to become certified today! 

www.cwpsociety.com | info@cwpsociety.com | IG: @cwpsociety | FB: @cwpsociety

Transcript

SPEAKER_02 0:00

You're listening to the Wedding Planner Society podcast, brought to you by the CWP Society.

SPEAKER_01 0:15

Welcome back to another episode of the Wedding Planner Society podcast, brought to you by the CWP Society, the world's leading certification program and the largest community of certified wedding professionals. I'm Christy Thomas, the COO of the CWP Society. And, you know, we talk a lot about vendor relationships, client boundaries, and building your teams. But what about planners who have our backs? The ones who understand the unique pressure of this industry, who celebrate our wins without jealousy, and who pick up the phone when we're questioning everything. Today I am joined by two incredible certified wedding planners who embody this type of friendship. Certified wedding planners and certified educators, Hailey Beard and Ananda Barrero, who are both experts in their fields when it comes to wedding vendor relationships. And also Miss Haley is an expert when it comes to being a phenomenal wedding day assistant. But more importantly, they're each other's wedding planner besties. And they're here to share how that relationship has transformed not just their businesses, but also their entire experience in the wedding industry. Haley, Amanda, welcome back to the podcast. But this time you guys are together, which makes me so incredibly excited.

SPEAKER_02 1:24

Oh, we love it so much. Anytime we can all be in the same room, you know.

SPEAKER_00 1:28

Yes, thanks for having us. I was just telling somebody before the recording how excited I was because we get to do these podcasts, but we get to do it with our bestie sometimes. So this is really exciting for me.

SPEAKER_01 1:40

Absolutely. I'm excited, and I want us to really focus on y'all's relationship because it is so incredibly special. It's the kind of relationship that, in fact, our other CWPs recognize and they look up to and they say, I want to find a wedding planner bestie the way that Amanda's found Haley and that Haley has Amanda. That's the kind of relationship that I want to have with a fellow CWP. So, Amanda, I'll start with you. How did you guys even meet? When did you realize that what you had was more than just a professional connection?

SPEAKER_00 2:08

Yeah, so Haley and I met when I was getting my certification with Certified Wedding Planner Society back in the day was the Bridal Society. So that's when we originally met. And her dad was actually getting a certification because he was going to, they were just in talks about their venue. So super exciting to see Haley like there with her dad. I was like, that's interesting. Wonder why he's getting certified. I don't know. These are just things that go through your head. But that was cool. So we met there, but then I believe once I kind of I had that was like right at the beginning before I even started my business. I got my certification and then I went live with my business. So I wanted the all the help and like the experience that I could get on the actual planner side because before then I was a venue manager and I was doing planning and venue managing. I wanted to get as many, as much experience as I could with planners that are already doing it, and Haley already was doing it, which was great. So I got to assist her on some weddings before I started taking on my own. And that's when we really click connected. And Haley, you could probably talk about like how that even started. I just remember like it feels like a century ago. Maybe actually wasn't a decade. It's been almost a decade, I feel.

SPEAKER_02 3:20

It feels like yesterday, but it was almost uh 10 years ago. Wow. Yeah. I, you know, I think it was just we kind of jumped in, and I've always kind of ever since I got certified, I got certified in 2016 through the CWP Society. And it was always, I've always been that community over competition spirit. But then when the CWP Society came to into my life, it was just the same. And so it was just like, hey, do you want to come assist me? You know, I've always, you know, admired the CWP society of saying like the standard of the industry. So when I was looking for assistance, I was like, well, I don't want to have to sit there and train them on the wedding day while I'm worrying about something. So I was like, let me find an assistant that's certified in the industry. And so um I found Amanda and we had previously met, like she said. I don't know how we became best friends in real life as well. I don't remember that part. I think it was just we were working together so much. And then we ended up becoming, you know, best friends in real life as well as working for each other still. I, you know, for a while I took over her when she went on her maternity leave. Yeah. Um, you know, she was in my wedding a couple months ago as my best, you know, one of my best friends. So um it's yeah, it's fun how this industry can become you can find friends in this industry.

SPEAKER_01 4:44

Yeah, yeah. What I love about that story too, Hayley, is the fact that because this is your heart. So I immediately, as soon as she's like, you know, I'm so community, you're a competition that was literally in my head was God, that is so Hayley. Because when you think about it, Amanda was your brand new competition. Yeah, yeah. You were like, Hey, welcome to this industry. You need some experience, come help me on one day. How welcoming you were, and then look at where that brought you guys, where Amanda was just in your wedding a few months ago. Yeah, it just shows you how having that that heart that you have, Haley, for wanting others to succeed, how it returns back to you tenfold because now you have a best friend in Amanda. Yeah, not about to cry. Yeah, don't cry.

SPEAKER_02 5:33

We just started. I know. I, you know, I've never once thought this person's gonna take my stuff and use it as their own, or I never thought that. I think I just have that intuition of like, is this a good person, a good human? Um, and then just kind of kept going with it, and now she's my best friend.

SPEAKER_01 5:55

And that shows too, Amanda, your heart and what your intention was, which was not to go in and try to steal business from Haley. It was genuine of I want to be better, I want to get more day of experience. How can I be of a better assistant to you? It wasn't that, okay, I'm gonna learn everything that she has and I'm gonna take it and I'm gonna steal her business because some people unfortunately have that mindset, and that does not allow them to create these relationships where you had someone who was able to take over for you when you were on your maternity leave. Right. One of those things, and where to me, if someone comes in with that attitude, all that's gonna do is burn bridges and you're not gonna start off well in this industry at all.

SPEAKER_00 6:33

Yeah, absolutely. Right. Yeah, I don't I don't think that was ever a thought, like at all. I can't even know, like just nothing. I mean, we've always been supportive of each other, and we are like the first person we call when something is like we are so confused about this, like how do I handle this? Like, I know we're gonna go into a little more detail soon about those things, but that's just yeah, we've just never, I remember my year two. I was having a big celebration, not big, but just like with some vendor friends. And Haley is like the first person to jump in her car, come an hour and a half from Lakeland, help me set up. Like, she's always been that person, and that's just her heart in general. Like, if y'all don't know Haley, that's just how she is. We all know she goes above and beyond for everyone in her life. But that's just how, like, I mean, you can just see it, and like even with her wedding, like everyone just had beautiful things to say, and there's nothing, there's nothing else to say except like her heart is beautiful, and that's just how she is in general. So it it is clear when it pours out into like her business and how she's been with everybody else.

SPEAKER_02 7:33

So yeah, I think I think when you attract, like when you are that way, you attract other people, and yeah, it's how Amanda is. So we just instantly had that you know attraction of like that's how we roll and that's how we serve, and that's how we show up.

SPEAKER_01 7:46

So oh, that's such such a good point, Hailey. And I will say too, Amanda, you're so right there. Cause even with when I was looking at your wedding pictures, Hailey, I kept thinking, my Shayla, my Shayla, like I was so proud. Because you are such a phenomenal person. You deserve to have that absolutely beautiful, gorgeous. So I a thousand percent agree. Now we're all gonna start crying. Okay. So for you, Hailey, what does wedding planner besting mean to you beyond just someone to call for day of help?

SPEAKER_02 8:19

It's just support. You know, this industry is, you know, a lot. We're doing so much, we're serving all the time, constantly. So somebody there to just support you versus, you know, emotional support, not just showing up on wedding day. You know, I remember calling Amanda. I have several years already in the industry. This was probably like a year or so ago. And the first time I actually had a bride like ball on her wedding day and not in a good way. And it was nothing that anybody could control. You know, she was already having emotions with her, you know, father not being there because he passed before the wedding day. But it was something, you know, we couldn't control. We couldn't control the weather, we couldn't control some of the groomsman's actions because he was beliterate. And I felt so terrible. And I called Amanda. That was the first thing. Like I called her, I was like, I handled it, but I am I have such a like huge heart where I that is one thing that's putting me down. Like my bride is crying, and nobody can, you know, help her or you know, do anything about it. And she really just was there to support me emotionally. Like I was, I was crying on the phone and she was there for that. And so it's not just showing up on wedding day and doing wedding day tasks, it's someone that can support you and lift you up in the process during those times.

SPEAKER_01 9:42

Exactly. And kind of on that note, Amanda, how do you support each other during those tough moments, whether it's dealing with the situation like Hayley dealt with or burnout, which we all three of us have been there before, imposter syndrome, all three of us have been there the before. The hard days, how can we show up and support our wedding place or wedding planner bestie in those moments of toughness?

SPEAKER_00 10:04

Yeah, I think the hard days are like the most important when you really see who like your people are. Um, I think I've talked about this before, but my grandfather passed away kind of like suddenly in 2021, was it? And I remember driving to a wedding and Haley's like, do I need to come up there? Like, do I need to just like send me the timeline and do whatever? She was so kind, and it was it was not long after it happened, and I was just emotionally like a wreck, but also I'm like, you know what? I like I was just so appreciative and I'll always remember that. Like I'm saying it now, you know, all these years later, because that was such an impactful moment for me. I'm like, this girl loves me. Like she would literally do anything. And um, but that was so important to me because I I knew in that moment, if I had said yes, she would have came and I could have fully trusted her with my day, with my with my clients. And um, I actually wanted to like do the wedding because I'm like, you know what, that'll get me out of my head a little bit. And I I I love what I do. So while it was extremely helpful and I may not have needed it in a moment in the moment, her offering that is so huge and was was really big to me. And just her stepping in like multiple times for me, like I've definitely experienced the burnout or just feeling like I'm drowning or all the things. And Haley's always been that person that's like, I just tell me what you need. And she's my ice. Like, if you don't know that's in case of an emergency, she is my ice, she has my password, she has everything. Like, God forbid something happened, which we have also learned from CWPS to have someone for that. She is my girl. So I think it's it not only with like like Haley said, the emotional support, physically, like being there knowing like you you got it, it's the trust. Like, trust is huge, especially as business owners that we don't necessarily have partners, like we are in this alone. So I think having that person to fully rely on and know that if anything happens, you can trust that person to take care of your team, your clients, what whatever needs to be done. And I think that's one of the biggest pieces and how we have formed our friendship too, is that we can we can be that person for each other and we can call one another and be like, hey, I'm dealing with this. Like, I trust that this obviously like stays between us and different things. So it is, yeah, trust is a huge, huge piece of it.

SPEAKER_01 12:17

A thousand percent. And I think, too, one reason why I feel like it's so important for wedding planners to find that type of connection where it's a wedding planner, Betsy, is because, like we've all mentioned, no one knows our crazy like we know our crazy. No one understands the fact that despite the fact that your grandfather passed away, you still had to go and work that wedding. Yeah, yeah. And people can't understand that unless you're in this industry. So having someone who you can trust with those tough moments and who you know won't use it to your disadvantage or won't make fun of you or not understand you, or be like, what do you mean you're working this wedding? Like people who don't understand our industry, it's important that we do find someone who does. And like you mentioned, I feel like that trust is everything. And I kind of think of it in two ways. I think about people who haven't yet who feel isolated, but and we'll talk about that a little bit later. But I also think about people who are very competitive who won't open up that door because they're so competitive. Yeah, how do how can we move past that to truly be able to be opened up with one another? And Hailey, I I'll let you answer this.

SPEAKER_02 13:24

Yeah, I mean, there and it's a very blunt answer. There is so many couples to wait on and take care of and out there. And I think that you know there shouldn't be a harsh, um, competitive stereotype for our industry. We all are wanting to make people happy, we all are wanting to make their day great. And I think that if we all have that same mindset, that we can kind of eliminate that stereotype of wedding planners being competitive instead of being a community. I've reached out to so many people in Tampa and Orlando, and they're like, you're the first one that actually has said hello to me, introduced yourself to me. I I had one girl, she was in Tampa, and I went to an open house at a venue, and she was like, Sold her mom, long story short, her mom works for a venue, that uh no planners ever went up to her and said hello or introduced themselves, or it's very, you know, it was just very cutthroat for her when she first started an industry. I'm like, why? There's no need. Like, I my couples are, you know, probably not the same as Amanda's couples. You know, we have the same, we have the same service behind what we do to our couples, but we have different clients, and everybody can find their own planner, and everybody ever can find their own couple. So I think that breaking that stereotype.

SPEAKER_01 14:52

We had to, it's just it to me, like that's not the type of energy I want to be putting out. That also seems so draining. Like, wouldn't you recognize be open and have a phenomenal heart and be willing to help others? Because first off, I don't want to work every single Saturday. Totally. I'm just there's only so many weekends out of the year you can physically work, and there's such a couple. So why are we why are they this way? Yeah, you know, and you know, that's one reason why Lori created the CWP Society because she too went through that same experience of no one wanting to talk to her, no sense of community. And even there are some even wedding planner communities that aren't as kind and friendly and warm as ours. So I I uh it just it kind of really does drive me crazy. But I think you're you're so right, Hailey. There's enough, there's enough couples for everyone.

SPEAKER_02 15:40

And not every client wants every planner. So specifically, Amanda does anywhere from full planning to what event management, but I only offer event management. So if she wants to take on more full planning clients, but doesn't want to take on a ton of event management couples, she'll send them my way, and vice versa. I love design, but I don't want to do that for my couples. My couples are type A, they want to plan it themselves. They want full planning and I think that they need more help. I'm gonna send them to Amanda or send them to you know a list of other planners that I know that would treat them the same way that I would. So I think that there's enough to go around. I think also it is the stereotype is still there because there's a lot of people entering this industry not knowing the industry and not knowing the standard of the industry and not experience to know how many people are actually out there looking for a planner. I think once you know we learn, once they learn that, then we can change that standard. They'll people will eventually, you know, break that community over competition.

SPEAKER_01 16:41

Yeah, yeah. And that kind of ties into the next thing I want to ask you, Amando, for planners who feel isolated or who are brands and can do to this industry. What is the first step to building that kind of relationship to finding people like us?

SPEAKER_00 16:54

Yeah. Well, I it's funny you asked that because I just had a past bride text me the other day and she's like, um, so funny you were you texted me back today because I was gonna ask you what I should do to start being a wedding planner. And I the first thing I said was, you need to become a certified wedding planner, number one. But the more emphasis on that is not only will you under be educated and understand how to do business morally, ethically, and properly as a planner in the industry, but you will gain a huge community of people, like obviously Haley and I have, and all the other CWP members. Like it is so important to be able to have a community of people that are supportive. And if there are new planners, I just I really like encourage people to find a buddy to be able to like go to networking events with and different things because if you're shy or an introvert, then that's to to be able to just click with somebody or at least have a partner that you know will be at these specific events, it'll make it a little less, it'll just make it easy, yeah, intimidating. It'll make it easier. I just left a rental company and they're like, our girl is gonna start like our new girl's gonna start, she's gonna start going to networking events and things. I'm like, well, let me know when she's gonna go. Cause if she doesn't, she's brand new. So she's not gonna know anybody, I'd be happy to like be her buddy, introduce her to people, and you know, she'll be she'll fly after that. But I think that's really important when you are a little shy or just kind of in your own corner. It's just you need friends, you need people. And hopefully this podcast is encouraging that hearing our story of how important it is to have that person to understand. Like when I was first in the industry, really when I met Haley, I I it was right before I actually launched. And she has always been my go-to friend in real life as well to talk about these things because nobody was in my, I didn't know anyone else that was doing what we do. And so she was really like my only industry friend that I could vent to and talk about these things because my real life friends, if you will, were just clock in, clock out. They were doing their own thing. We were very young when we started our company. So they did not understand anything or even running a business at that point. So it is imperative to have people that uh that get it to be able to just talk to, express frustrations, just have coffee, co-work, whatever it looks like as a friendship in the industry. And you know, we love our frienders. So, but having that bestie is just it's another level. Yeah.

SPEAKER_02 19:22

I think also just reaching out. Like I know some people may feel intimidated or they are introverted, they don't know how to make that step of making that connection. It's as easy as just damning on Instagram. Like, hey, I don't love your personality, I would love to, I'm very much a community over competition. I would love to grab a cup of coffee with you. There was actually a planner in my area, and I love her so, so much. But at first I thought she was very intimidating. And I reached out to her and I was like, hey, I I was intimidated, and that's really hard to do. Like, I am very extroverted, I don't care. I'll just say hi to anybody and on the street. But I was I just was like, you know what? She's she feels intimidating, but I'm gonna reach out anyways. And now I am so I'm getting closer with her. She's helping me, you know, in my religion and and just advice that I need. And so, you know, it just send that DM. It's not gonna hurt, you know. And if it does, then find the CWP Society because we won't burn you.

SPEAKER_01 20:29

And I love that you both mentioned that because hey, like you mentioned earlier, you having that base knowledge is gonna help you. And Amanda, you picking back off what she said, it's not just a base knowledge, but it's also how to use integrity, how to do things based off a certain standard, which are also important, but also again, it's such a safe space. So having that community is just so vital, and have being part of something like the CWP Society is something that's gonna really impact your career. I want to look at both of you and Amanda, especially with you, how that was your first step is getting your education and then launching your business to see where you are now. Holy moly! Like A, it obviously introduced you to Haley, but B, it also gave you the tools that you needed to create the successful company that you created. And the same with Haley. So it is so important. It's like a win-win. You're getting your certification and your education, and you're hopefully you're gonna be able to find your wedding planner best. I will say the biggest piece of this, too, the difference between you guys who just who got your certification, you guys didn't just stop there, you didn't just like, okay, got it done. You stayed involved, you stayed active, you're part of the workshop, so you engaged, you reached out to fellow CWPs. That is what it takes. Just having your certification badge is not gonna open up those doors for you, right? You have to also open up those doors and step out of your comfort zone, like Taylor mentioned, and reach out to people and let them know I'm a nice person, we should be friends, you know. It's true. I do want to ask you now, this is gonna be for both of you, but Hailey, I'll start with you first. How has having each other impacted the way that you show up for your clients or even the way that you run your business?

SPEAKER_02 22:10

Oh, I I truly think, you know, it comes goes back to like the burnout, all the things, it helps you recharge. It helps be able to know that, like, hey, I can call them, talk to them. And they're most of the times when you're venting, talking, they're giving you words of affirmation and encouragement. And that only, you know, lifts you up even more. I mean, even this call right now, I was having the worst morning in such a bad mood, and just being able to talk to you all. Um, I'm ready to start the day. I'm ready to, you know, get going. And so I think that helps. It gives you that, you know, assurance of, you know, I can do this, I can show up for my couples. So, you know, yeah, I think that just being there is important.

SPEAKER_01 22:59

It really is. Amanda, what about ye? How is having each other impacted the way that you show up for your clients or how you run your business?

SPEAKER_00 23:06

Yeah, I think like just like Haley said, that last piece, the assurance. Like sometimes we can feel like we're not doing things right or we we're just falling apart or whatever it is. But once we we get to connect, like it's so like relieving of like maybe the stress that or the buildup that we've had, and we're just, I mean, we've had multiple conversations where either of us are like, I'm burnt out, or I'm overwhelmed, or am I doing this right, or is there a better way that you you're doing a certain thing, or can you share this with me? And it's just so nice to have that like breath of fresh air where we can be like, okay, we are doing what we're supposed to be doing. This is where we're supposed to be, and we get to support each other with that. And that's been like really incredible, I think, for both of us in our businesses and just seeing certain things Haley does. And I'm like, oh, girl, tell me more. Like, what do you mean? I just I love it. We get to, we get to encourage each other and and give each other advice too about like boundaries and different. I mean, there's been, I don't even know. We can write a book probably, Haley, but this point about like all the things we have worked out with each other because of our experiences. So, but yeah, it's it's an incredible benefit.

SPEAKER_02 24:15

I think that it will give us more to be able to me and Amanda both have our one of our biggest values is service for our couples. And I think that when we are able to let it go and have somebody to help us recharge, we can even get even a hundred more percent to our couples, and I think that's the most important thing.

SPEAKER_01 24:33

Absolutely. And what I love too about the CWP Society is that because we are a global network of wedding planners, your wedding planner Bessie doesn't have to be just down the street from you. I've used like Kaylee's in Virginia, Amanda's in Florida, I'm in Tennessee, and Amane and I were just texting earlier this week about some issues. Like, you can still find your wedding planner Bessie, even if it's not someone who's just down the street, you can still have that support system that you need. So I'm gonna encourage anyone who's listening who may be in a market or area where there's not a lot of CWPs, and you're like, I can't find my wedding planner bestie. You can still find someone. Zoom exists, video calls exist. You can still find someone and connect with someone, even if they don't live in your state. I think about Miss Crystal Daly, who she came up to Memphis to help me with the wedding. That's a wedding planner besti. Linda, she's a phenomenal wedding planner down in Florida as well. She came up to help me with the wedding. Melanie, I go down there to you guys all the time in Florida to help Melanie at the wedding. She's one of my wedding planner besties. So it's possible to still create these beautiful connections, even if you guys don't live in the same area. So I want to keep that in mind. Yes. Absolutely. Guys, before we wrap up, question for both of you what would you what do you want to say to the planner who thinks they have to do this alone? Haley, I'll start with you.

SPEAKER_02 25:50

There is so much support, and there is so many planners, CWP planners. I hate to say the typical, like you're not alone, but it's so true. You know, I think this industry can be a lot and it can be overwhelming. And to just stop in your tracks, remember your why of why you're doing this, and finding, you know, finding just one person. I I hope everybody this week can just find one person to DM, send an email, and I and just say hello. Like just start that first step, and that will really truly help, you know, get the going on finding, you know, your bestie, finding your community. Um, I I really I really believe that. And it's a typical answer, but that is no, I think it's a beautiful answer.

SPEAKER_01 26:44

I mean, what do you think? If there's a planner who thinks that they have to do this alone, what would you say to them?

SPEAKER_00 26:50

Yeah, I think we are more alike than we are, than we'd like to lead on that we're different. I mean, and kind of like what Haley was saying earlier, you know, sometimes I think we can a lot of us can maybe seem intimidating, but really we're not. Like we are just humans. Like we all have hearts. We all, like clearly you can hear like the heart behind even the certified wedding planner society. Like, I think any of us can just we we it can seem intimidating, but we're not. Just literally say hi and you never know. I've had people come up to me that not necessarily in the wedding industry, but they're like, oh, I thought you were gonna be like a whole different person just because I don't know why. It's just a judgment thing, I guess. And I'm like, no, I'm just I'm just Amanda. Like, I want to be friends with everybody. So, you know, I think that's really important to just kind of get past that, especially guys, we're adults. We can have conversations, like, don't be scared. I don't think any of us are ready to chop your head off. Okay, like we are ready to actually link arms and be besties. So yeah, just I would just encourage everybody to just just do it. Like Haley said, and like Nike, just do it. That's my favorite phrase. Just do it. Um, just say hi. Just say hi. And you never you never know where that's that's gonna get you.

SPEAKER_01 28:04

Absolutely. Well, Haley, Amanda, thank you both so much for sharing your story and also for being so real about what it takes to build this kind of supportive relationship. I really hope this conversation is gonna resonate with so many planners who are craving this kind of connection. But speaking of connection, if you are listening and thinking, gosh, I want to find my wedding planner Bessie, but I don't know where to start, this is exactly why CWP Society exists. We're not just a certification program. We are a collaborative community of wedding planners and professionals who genuinely want to support each other and want to support you. When you become certified through the CWP Society, you're not just getting credentials, but you're joining a network of planners who get it. Planners like Kaylee and Amanda who are ready to share, collaborate, and lift each other up instead of competing. If you're ready to stop doing this alone and start building the kind of professional relationships that will sustain you through your career, visit CWP Society.com to learn more about certification and join the CWP Society community. Your wedding planner bestie might be waiting for you there. Thanks, guys.

SPEAKER_02 29:08

Thank you.

SPEAKER_01 29:09

Bye.