The Pre-Shift
Great teams make great restaurants. On The Pre-Shift, restaurant operators and industry experts dive into what it takes to build great restaurant teams. We explore their stories, the strategies they use, and valuable lessons on running restaurant teams. Hosted by D. J. Costantino. Presented by 7shifts.
The Pre-Shift
Why retention beats recruitment every time | Dan Simpson, CEO of Taziki's Mediterranean Grill | 012
This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast.
How do you beat the restaurant industry labor shortage? By focusing on the people already working for you. In this employment landscape, team member retention is more important than ever before.
We chat with Dan Simpson, CEO of Taziki's, which with nearly 100 locations and 3000 employees, manage to retain staff at a rate higher than the industry average. How? By developing a keen understanding of who works for them and what they can do to provide them with a career that is reflective of that.
00:00 Introduction and Guest Welcome
00:12 Meet Dan Simpson: CEO of Ziki's Restaurant
01:10 Ziki's Restaurant: A Mediterranean Diet Celebration
03:52 Employee Retention Strategies
05:09 Understanding Employee Needs
11:23 Recruitment and Hiring Practices
14:21 The Future of Work in Hospitality
18:41 Exploring Micro Shifting
25:34 Conclusion and Final Thoughts
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7shifts is a scheduling, payroll, and employee retention app designed to help restaurants thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for more than 50,000 restaurants.
