This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast.
For our tenth episode, we welcome the authors of Delivering the Digital Restaurant, Carl Osbourn and Meredith Sandland. Delivering The Digital Restaurant explores the world of off premise food and the massive disruption facing American restaurants through first-hand accounts of restaurateurs, food industry veterans, and start up entrepreneurs. We chat about how the book came about, who it's for, and how technology can help restaurant during the labor crisis.
The Restaurant Growth Podcast is presented by 7shifts, and hosted by Dominick "DJ" Costantino.
About Meredith Sandland
Spent two decades in consulting, corporate strategy, and restaurant development. After building 1000+ restaurants as the Chief Development Officer at Yum! Brands’ Taco Bell, Meredith observed that the on-demand economy was starting to affect restaurants. Meredith joined ghost kitchen start-up Kitchen United as employee #4 to create their business model, raise initial capital, and serve as the public face of the GV (Google Ventures) backed disruptor. Meredith lives in Orange County, California with her three favorite guys: husband, Scott; son, Lincoln; and dog, Kobe.
About Carl Osbourn
Carl led BP-owned ampm and its billion-dollar grab-and go food and beverage offering across the brand’s 1000+ convenience retail locations. At BP, Carl obsessed over consumer convenience, and transformed ampm’s fresh food offerings to deliver record growth. In 2018, Carl joined
Kitchen United to lead Operations, working with restaurant brands to reinvent an operating system that capitalized on the rapidly changing face of
food delivery. Carl, his wife Elicia, and their two cats, Positano and Ravello, live in Orange County, California.
About 7shifts
7shifts is a team management platform designed for restaurants. We help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs and streamline team communication. The result is simplified labor management, one shift at a time.
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Credits
Host & Executive Producer: D.J. Costantino
Editor: Fina Charleston
Producer: Samantha Fung
Designer: Jake Sinclair