This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast.

How do you beat the restaurant industry labor shortage? By focusing on the people already working for you. In this employment landscape, team member retention is more important than ever before. 

We chat with Dan Simpson, CEO of Taziki's, which with nearly 100 locations and 3000 employees, manage to retain staff at a rate higher than the industry average. How? By developing a keen understanding of who works for them and what they can do to provide them with a career that is reflective of that. 

00:00 Introduction and Guest Welcome

00:12 Meet Dan Simpson: CEO of Ziki's Restaurant

01:10 Ziki's Restaurant: A Mediterranean Diet Celebration

03:52 Employee Retention Strategies

05:09 Understanding Employee Needs

11:23 Recruitment and Hiring Practices

14:21 The Future of Work in Hospitality

18:41 Exploring Micro Shifting

25:34 Conclusion and Final Thoughts

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7shifts is a scheduling, payroll, and employee retention app designed to help restaurants thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for more than 50,000 restaurants.