Conflict Dynamics Podcast

Reflections of a mediator and facilitator - Mahamed Rajah on collective bargaining 2022

Conflict Dynamics

Marion Shaer, Conflict Dynamics Director, speaks with Mahamed Rajah about current trends in collective bargaining.

Mahamed makes the following observations, amongst others:

  • inter-union rivalry is a difficult new dimension to collective bargaining;
  • at the bargaining council level there is also rivalry between employers;
  • facilitators can assist manage these challenges from an early stage of the negotiation;
  • failure to disclose information undermines the negotiation process and failure to provide information often causes delays in the process;
  • parties to collective bargaining are less skilled in negotiation than in the past, resulting in highly positional negotiation;
  • training in negotiation skills makes a difference to the quality of collective bargaining;
  • joint union-management training gives the parties a similar understanding of negotiation, vocabulary and skills;
  • communication and relationship building between bouts of collective bargaining smooths the way for the next round.

This podcast is a key resource for representatives in collective bargaining.