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The SDA HOUSING Podcast
Exploring Specialist Disability Accommodation in Australia
The SDA Housing Podcast is a leading voice in Australia’s Specialist Disability Accommodation (SDA) sector, delivering in-depth discussions, expert insights, and the latest updates related to housing solutions for people with disabilities. Through interviews with industry leaders, advocates, and lived-experience voices, we explore policy developments, innovative best practices, and real-world stories shaping the future of disability housing.
Listeners will gain valuable knowledge on emerging trends, sector challenges, and inspiring success stories, making this podcast an essential resource for investors, providers, advocates, and anyone passionate about inclusive housing.
Meet Your Hosts
Debbie Kindness – General Manager, NDIS Property Australia
With over 20 years of expertise in tourism, finance, and property, Debbie has played a pivotal role in transforming NDIS Property Australia from a two-person team to a 22-member powerhouse. Her leadership drives the successful marketing, sales, and development of SDA properties nationwide, working closely with builders, designers, lenders, and support providers to ensure high-quality, compliant housing solutions.
Minh Le – Founder & Director, NDIS Property Australia
A visionary in the SDA space, Minh is dedicated to accelerating the delivery of purpose-built disability housing across Australia. By fostering collaboration among stakeholders, investors, and NDIS participants, he champions choice, control, and dignity for people with disabilities, ensuring they have access to homes that truly meet their needs.
Together, Debbie and Minh are committed to ethical, sustainable, and impactful solutions in the SDA sector, bridging gaps and driving meaningful change.
Engaging with the SDA Community
Each week, we feature guest speakers from across the sector—sharing their expertise, experiences, and contributions to social impact in SDA. From innovative housing designs to policy advocacy, our conversations highlight how we can collectively improve living options for NDIS participants.
As the SDA landscape evolves, we invite you—our listeners—to join the journey. Whether you're an investor, provider, advocate, or simply passionate about inclusive housing, this podcast equips you with the knowledge to make a difference in the lives of People with Disabilities (PWDs).
Share Your Story
Have an SDA journey you’d like to share? We’d love to hear from you!
📞 Call us: 1300 254 397
📧 Email us: podcast@ndis.property
🌐 Visit us: www.ndis.property
Join the conversation and help shape a more inclusive future in disability housing.
The SDA HOUSING Podcast
EPISODE 304 - HAND IN HAND SUPPORT COORDINATION: Katalin Jakus
This episode is all about Hand in Hand Support Coordination. Minh talks to Katalin Jakus, who runs a business that distinguishes itself from other Support Coordination brands through several unique features and approaches:
1. Person-Centred, Holistic Approach
Hand in Hand employs a deeply person-centred and holistic model of support coordination. This means they focus on understanding the whole individual—mental, social, physical, and emotional wellbeing—not just the disability. They prioritize listening to the participant’s goals, preferences, and lived experiences to tailor support plans that truly reflect the person’s unique needs and aspirations.
2. Specialisation in Complex Needs and Mental Health
Katalin’s business has a strong focus on participants with complex mental health and physical disabilities. Their expertise includes supporting people with multiple diagnoses and trauma backgrounds, which requires nuanced understanding and coordination across various government and community sectors such as Health, Mental Health, Justice, and Education.
3. Comprehensive and Flexible Funding Acceptance
Hand in Hand accepts a wide range of funding arrangements, including NDIS NDIA-managed, self-managed, plan-managed, and self-funded clients. They also welcome referrals from TAC (Transport Accident Commission) and WorkSafe, offering flexibility that suits diverse participant circumstances.
4. Specialist Brokerage Service
They provide a specialised brokerage service that supports unregistered NDIS Support Coordinators to maintain compliance and deliver uninterrupted, high-quality services. This service helps with participant onboarding, data management, registration audits, and NDIA fund claims processing, which is not commonly offered by all support coordination providers.
5. Strong Industry Connections and Collaborative Networks
Hand in Hand builds trusted partnerships with third-party providers to ensure the best fit for each participant’s unique requirements. Their collaborative approach fosters a resilient network of supports around the participant, enhancing crisis management and ongoing support planning.
6. Experienced Leadership
Katalin brings extensive experience from crisis care and disability support roles, along with academic qualifications in Disability Studies and Positive Behaviour Support. Her leadership ensures a high standard of service delivery informed by practical experience and ongoing professional development.
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NDIS PROPERTY AUSTRALIA:
Our team conducts thorough research on Specialist Disability Accommodation (SDA) and provides appropriate technical advice through premium and strategy-based solutions. We also use complex feasibility calculation spreadsheets to help investors understand the expected annual income of an SDA dwelling, the timeline stages of construction of their property, as well as revealing the hidden costs. By staying up-to-date with the latest SDA data and pricing payments information, we help clients make better-informed decisions and achieve their investment goals.
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CONTACT:
Please feel free to call us on 1300 254 397 to talk to one of our friendly staff, otherwise, just pop on over to our website to find out more.
For any podcast related queries or suggestions, please contact our podcast team via podcast@ndis.property