Real Talk with Mike Burke

Ep. 101 🎙️ XDC 2026: Thirty Years In — Lessons You Only Learn With Time | Real Talk with Mike Burke

Mike Burke

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0:00 | 33:08

In this episode, Mike sits down with Rick Puthoff of Eclipse Window Tinting to reflect on more than three decades in the industry and the lessons that only time can teach. Rick shares how simple habits — like personally calling past customers just to say thank you — reignited shop culture and even led to new business through unexpected referrals.

The conversation also covers his journey from installing sunroofs in the early ’90s to running a 22,000-square-foot facility, the hard lessons learned from real estate decisions, and why efficiency, layout, and process matter just as much as skill on the install bay.

Watch this episode on YouTube: https://youtu.be/mzAq7oI8nU4

🔗 Connect with Rick:

Website: https://www.321tint.com

Facebook: 321tint

Instagram: @eclipse_ohio

YouTube: @321Tint

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