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LGAQ Lab Notes
Lab Notes is the LGAQ Lab podcast, bringing Queensland councils the latest developments in emerging technology and innovation.
In every episode, we break down three important stories from the world of AI, digital technology and emerging innovation, explaining what they mean for local government and how they could improve the way councils work.
From AI and machine learning to practical digital tools and real-world case studies, Lab Notes helps you stay informed without the technical jargon.
If your council has a challenge that could benefit from innovation, we’d love to hear from you. Get in the touch with the LGAQ Lab at lgaqlab@lgaq.asn.au
LGAQ Lab Notes
Sometimes you have to ask for forgiveness, not permission (featuring Dr Nicholas O'Donnell, pt. 1)
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Dr Nicholas O'Donnell talks about the importance of genuine executive buy-in, psychological safety, leading with empathy and gamification. Dr Nicholas O'Donnell now works as the Director of Digital Experience with Codex Consulting Group to help businesses achieve new levels of digital outcomes. Find Dr Nicholas O'Donnell on LinkedIn.
Tracy and Matt also break down the different segments of the LGAQ Lab and the thinking behind each of the zones.
More reading Dr O'Donnell references
Morle, Phil. "The 16 Elements of Pollenizer’s Innovation System"
https://startupsventurecapital.com/the-16-elements-of-pollenizers-innovation-system-1de2df0a7870
Eggers, William D., and Joel Bellman. "The journey to government’s digital transformation." Deloitte.
https://www2.deloitte.com/xe/en/insights/topics/digital-transformation/digital-transformation-in-government.html
Stephanidis, Constantine, et al. "Seven HCI grand challenges." International Journal of Human–Computer Interaction 35.14 (2019): 1229-1269.
https://www.db-thueringen.de/servlets/MCRFileNodeServlet/dbt_derivate_00050401/1532-7590_35_2019_14_1229-1269.pdf
O'Donnell, Nicholas. "Narrative gamification of online civic interactions". Diss. Queensland University of Technology, 2021.
https://eprints.qut.edu.au/213590/1/Nicholas_O%27Donnell_Thesis.pdf
Robert R Hoffman, Matthew Johnson, and Jeffrey M Bradshaw. 2013. "Trust in Automation". IEEE Intelligent Systems 28, 1 (2013), 84–88.
https://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.657.4418&rep=rep1&type=pdf