What happens when the unthinkable becomes reality? 

On November 4, 2025, UPS Flight 2976 crashed shortly after takeoff from Louisville International Airport, creating one of the most significant emergency responses in the airport's history. 

In this episode of Knox & Friends, Neal Zipser sits down with Josh Grimes, C.M., Chief and Director of Public Safety for the Louisville Airport Authority, to discuss the response from the moment the Alert III notification sounded through the recovery and investigation that followed. 
 

Chief Grimes shares: 

• How years of training prepared his team for a real-world disaster  
• The challenges of coordinating a multi-agency emergency response  
• Lessons learned about leadership, preparedness, and resilience  
• The importance of supporting first responders after traumatic incidents  
• How the Knox eLock System helped secure critical evidence while saving an estimated $75,000–$80,000 in overtime costs  
   

Whether you're in aviation, fire service, emergency management, or public safety, this episode offers valuable insights into preparing for high-consequence events and leading through crisis. 
 

Guest: 
Josh Grimes, C.M. 
Chief & Director of Public Safety 
Louisville Airport Authority