Ep. 26 | AI, Ambition & the Partnership Between Belfius, Mistral and Alan

In this episode of Flux, we sit down with Jonathan Neubourg, Chief Digital, Data & AI Officer at Belfius, to explore how one of Belgium’s largest banks is reimagining the future of finance through bold digital strategy, human-centered design, and smart AI partnerships.

From his unexpected journey—from technical college to the C-suite—to forging collaborations with Mistral and Alan, Jonathan shares how he’s helping build one of Europe’s most highly rated mobile banking experiences. We discuss transforming legacy systems, developing personal AI assistants, and the essential role of trust in technology.

This episode is a masterclass in innovation at scale—where empathy, clarity, and strategic partnerships redefine what banking can be.

You’ll also hear two surprise guest questions from respected industry peers, adding even more insight to the conversation.

And if you’re considering a career at Belfius, this is an episode you’ll want to hear. Jonathan is refreshingly humble and deeply believes in people’s potential over diplomas. Belfius has open positions right now—so if you're looking to grow in an environment that values mindset and skills above all, this conversation might just inspire you.

Tune in if you’re curious about:
🔹 How AI is being used in mobile banking (beyond the buzz)
🔹 What real digital transformation looks like behind the scenes
🔹 Why Belfius is betting on European AI with Mistral
🔹 How to build a meaningful tech career without following the “typical” path
🔹 Why the human + digital balance still matters

Enjoy the episode!

Chapters

• 0:00 Intro and jingle
• 1:08 Personal & professional background
• 7:34 Role in Digital - Data - AI at Belfius
• 10:43 Personal ambition for Belfius
• 14:32 Current state of the market
• 16:48 Biggest Competitors today
• 19:04 Competing against Neo-banks like Revolute
• 24:04 Jingle
• 24:12 Belfius' partnerships
• 24:36 Partnership with Mistral
• 29:54 Bonus question from Augustin Garreau from Mistral
• 39:05 Partnership with Alan
• 41:31 Belfius AI Lab
• 42:44 Open vacancies at Belfius!
• 43:04 Jingle
• 43:20 Partnership with Immoweb
• 44:45 Future partnership on the horizon
• 45:50 Influences & leadership style
• 48:29 Managers who influenced Jonathan
• 49:48 Future vision and motivation
• 51:12 Managing stress and pressure
• 53:07 Advice on his career path
• 55:10 Bonus question from Anthony Belpaire from BNBPF
• 58:51 Benefits of this podcast for Belfius?
• 1:00:58 Recap
• 1:01:58 Jingle
• 1:02:08 Follow Movify on our socials
• 1:02:20 Jingle + Outro